Healthcare Solutions - Elga Process Water
Healthcare Solutions - Elga Process Water Healthcare Solutions - Elga Process Water
Healthcare Solutions Pure water for better Healthcare
- Page 2 and 3: In a fast moving healthcare environ
- Page 4 and 5: Renal Dialysis • ELGA Process Wat
- Page 6 and 7: Hot and cold fully compliant HTM Re
- Page 8 and 9: Pathology ELGA Process Water plays
- Page 10 and 11: At your service Our service solutio
- Page 12: ELGA Process Water Marlow Internati
<strong>Healthcare</strong> <strong>Solutions</strong><br />
Pure water for better <strong>Healthcare</strong>
In a fast moving<br />
healthcare environment<br />
a dependable source of<br />
purified water is crucial in<br />
maintaining a wide range<br />
of patient services<br />
Recognised <strong>Healthcare</strong><br />
Pure <strong>Water</strong> Consultants<br />
ELGA <strong>Process</strong> <strong>Water</strong> is the market leader in the<br />
provision of packaged pure water solutions and<br />
services for <strong>Healthcare</strong> applications. Our experience<br />
in <strong>Healthcare</strong> spans over 80 years, during which we<br />
have constantly strived to meet our customers’<br />
priorities: reliability, innovation, functionality and<br />
patient safety with an unfailing commitment to<br />
provide exceptional service and value for money.<br />
Our services range from consultancy, to plant design,<br />
installation, validation, testing and maintenance to<br />
ensure ongoing compliance in an ever increasing<br />
regulatory environment.<br />
Our skills and experience enable us to deliver<br />
solutions that:<br />
• Improve patient care<br />
• Protect specialist areas or equipment<br />
Exceptional resources<br />
ELGA <strong>Process</strong> <strong>Water</strong> is part of Veolia <strong>Water</strong> <strong>Solutions</strong> &<br />
Technologies (VWS), subsidiary of Veolia <strong>Water</strong>. VWS is a<br />
leading design & build company and a specialized<br />
provider of technological solutions in water treatment.<br />
With over 9,500 employees in 57 countries, Veolia <strong>Water</strong><br />
<strong>Solutions</strong> & Technologies recorded revenue of €2.5 billion<br />
Euros in 2009.<br />
Veolia <strong>Water</strong>, the water division of Veolia Environnement,<br />
is the world leader in water and wastewater services.<br />
Specialized in outsourcing services for municipal<br />
authorities, as well as industrial and service companies,<br />
Veolia <strong>Water</strong> provides water service to 95 million people<br />
and wastewater service to 66 million. With 95,789<br />
employees in 66 countries, its 2009 revenue amounted<br />
to €12.5 billion.<br />
• Guarantee uninterrupted service<br />
• Reduce operating cost and cancelled patient procedures<br />
• Safeguard the safety and comfort of patients, visitors<br />
and staff.
Renal Dialysis - Page 4<br />
Highly purified water is essential for this most critical application and<br />
is used to help cleanse the blood of renal patients. We provide a range<br />
of packaged solutions catering for different sized facilities from the<br />
single patient to wards in major acute hospitals.<br />
Decontamination - Page 6<br />
Pure water plays an important role in the area of infection control.<br />
ELGA <strong>Process</strong> <strong>Water</strong> systems are used in a variety of applications<br />
involved with decontamination and rinsing of surgical instruments<br />
and medical devices for Endoscopy, ENT, Sterile Services, Dentistry<br />
and Podiatry.<br />
Pathology - Page 8<br />
Pure water is widely used in the research and pathology<br />
laboratories, especially ‘service critical’ applications such as<br />
analyser feed water systems. The ELGA Lab<strong>Water</strong> range is both<br />
reliable and versatile, incorporating secure delivery of anything<br />
between 7-200 litres of purified water per hour.<br />
Central Utilities - Page 9<br />
Pure water is used in the process of heating and cooling.<br />
ELGA <strong>Process</strong> <strong>Water</strong>'s range of treatment programmes for<br />
boiler feed and the generation of steam ensures optimum<br />
boiler efficiency and reliability.<br />
www.elgaprocesswater.co.uk<br />
02|03
Renal Dialysis<br />
• ELGA <strong>Process</strong> <strong>Water</strong> specialises in solutions for the<br />
production and distribution of Haemodialysis fluids.<br />
We can provide you with the total water purification<br />
and concentrate mixing and supply systems needed to<br />
support your dialysis machines<br />
• Our solutions include state-of-the-art, hygienically<br />
designed, Reverse Osmosis (RO) systems, and concentrate<br />
distribution systems. RO systems are often coupled with<br />
ultrafiltration and designed to be heat disinfected to<br />
achieve optimum dialysis purity and integrity. Stylish<br />
outlet panels, designed hygienically with infection control<br />
in mind, supply all the services direct to the dialysis<br />
machines and ensure that the total fluid pathway is<br />
contaminant free<br />
All equipment is Medical Devices Directive compliant<br />
and the water produced exceeds current AAMI,<br />
Renal Association and European Pharmacopoeia<br />
quality standards.<br />
• We offer advice on the best combination of equipment<br />
for your needs, whether it is a stand alone single patient<br />
unit, a small ring-main for a satellite renal unit or a<br />
larger system for an acute hospital<br />
• You can be sure of an unrivalled installation and after<br />
sales service and the patient can be assured of safety<br />
and comfort<br />
A dialysis patient can require up to<br />
25,000 litres of pure water every year<br />
04|05 www.elgaprocesswater.co.uk
Importance of water<br />
• Purified water is used to manufacture dialysis<br />
concentrates<br />
• Around 25000 litres of purified water is required per<br />
year per patient to dilute dialysis concentrates<br />
• Only the dialyser membrane separates the patients<br />
blood from the pure dialysate<br />
• Additional pure water is used to clean the machine<br />
between each treatment<br />
• Dialysis treatments cannot take place without purified<br />
water being available<br />
Our value to you<br />
• Long term reliable performance<br />
• Patient safety and comfort<br />
• Regulatory Compliance<br />
• Avoidance of cancelled dialysis sessions minimising<br />
time, cost and inconvenience<br />
• Unrivalled service support for continued operations<br />
Our solutions<br />
• Validated systems guarantee water purity for<br />
concentrate production<br />
• Bespoke system designs meet all standards and<br />
specifications from all types of feedwater supplies<br />
• Systems are designed to ensure supply and production<br />
of microbiologically pure water to maintain patient<br />
safety during treatment<br />
• Integrated heat cleaning cycles ensure maintenance<br />
of hygienic pathways<br />
• Secure system design along with skilled technical<br />
support provides total peace of mind<br />
• Advice on design, equipment combination<br />
and installation<br />
Renal care is a<br />
central component<br />
in our integrated<br />
healthcare approach
Hot and cold<br />
fully compliant<br />
HTM Reverse<br />
Osmosis<br />
systems<br />
Decontamination<br />
Endoscopy<br />
Sterile Services<br />
Dentistry<br />
Environment<br />
• Decontamination is a subject of growing concern as<br />
demands on the healthcare sector increases. ELGA<br />
<strong>Process</strong> <strong>Water</strong> designs and supplies bespoke products<br />
and services to ensure ongoing regulatory compliances<br />
are achieved<br />
Service support<br />
• Access to a nation-wide dedicated team of service<br />
engineers ensures continued compliance and support<br />
• System maintenance, calibration and validation is<br />
carried out as part of ISO9001:2000 quality system<br />
• Range of flexible service programmes provide<br />
guaranteed service levels in hospitals to ensure<br />
instruments are available for the operating theatre<br />
when they are needed<br />
• Different solutions address each market’s water<br />
purification requirements from a small endoscopy suite<br />
to central sterile services departments and supercentres<br />
Protection and prevention<br />
• To ensure ongoing regulatory compliance, our total<br />
service capability ensures systems are maintained to<br />
provide reliable performance throughout their life<br />
• Product design, technology and regular maintenance<br />
provides consistent and safe operation and compliance<br />
with the necessary standards – HTM guidelines, NHS<br />
model engineering specifications, European and<br />
International standards<br />
Provides sterile services departments<br />
with absolute security of water<br />
quality compliance
Confidence in<br />
continued control<br />
& compliance<br />
Importance of water<br />
• High purity water is used after a decontamination<br />
cleaning process for rinsing surgical instruments<br />
• Microbiologically pure water is used after a chemical<br />
disinfection process for rinsing endoscopes<br />
• Microbiologically and chemically pure water is used to<br />
produce steam for instrument sterilisation processes<br />
Our value to you<br />
• Guaranteed service support to ensure reliable<br />
equipment operation, thus avoiding cancelled<br />
patient procedures<br />
Our solutions<br />
• Packaged equipment incorporating latest technologies<br />
to achieve compliance with recognised standards<br />
• Integrated chemical and heat disinfection<br />
programmes to ensure consistent, validated<br />
microbiological performance<br />
• Complete service and validation support services to<br />
ensure optimum system performance and reliability<br />
• Production rates from 7 litres per hour to 600 litres<br />
per hour in duplex and simplex configuration<br />
• Reduction of instrument cross infection to protect staff<br />
and patients<br />
• Extensive technical and operational expertise to<br />
ensure long term compliance through use of latest<br />
pure water technologies<br />
www.elgaprocesswater.co.uk<br />
06|07
Pathology<br />
ELGA <strong>Process</strong> <strong>Water</strong> plays an essential role in the<br />
pathology environment, with particular emphasis on<br />
'service critical' applications such as analyser feed water<br />
systems. We offer a total service capability - embracing all<br />
aspects of pathology - to central hospital laboratories,<br />
laboratory associations and private laboratories. Handling<br />
everything from diagnostics to diabetes, today's<br />
laboratories utilise high-performance analysis products<br />
that measure hundreds of diverse specimens and<br />
parameters in blood, serum and urine. Our systems are<br />
flexible, effective and economical - making a key<br />
contribution to enhanced patient service.<br />
Our products<br />
The ELGA Labwater range of water purification<br />
systems for clinical analysers are dependable,<br />
efficient, versatile and economical. Our extensive<br />
product range offers laboratories:<br />
• Guaranteed delivery of required water quality<br />
and quantity<br />
• The capacity to cope with future expansion<br />
• 'Fail-safe' procedures in the event of power or water<br />
supply failure<br />
• The chance to locate units close to analysers<br />
• Ease of operation and maintenance<br />
• Comprehensive technical and service support<br />
Importance of water<br />
For pathology labs, pure water is a critical reagent.<br />
<strong>Water</strong> purity affects both results and downtime<br />
caused by calibration and verification. Without water,<br />
analysis and diagnosis cease - putting patients at risk.<br />
Our value to you<br />
We liaise closely with diagnostic equipment<br />
manufacturers to constantly improve performance,<br />
ensuring laboratories receive:<br />
• A comprehensive 'raw water' to pure water service<br />
from recommendation to installation<br />
• State of the art technology and full compliance<br />
Unique combination of technologies<br />
in single box systems to provide high<br />
purity CLSI Type 1 water quality<br />
• Reliable and consistent water quality<br />
• Attractive total management contracts<br />
Our solutions<br />
Our market-leading ELGA Lab<strong>Water</strong> range offer<br />
consistently high water specifications in line with<br />
recognised standards, providing purification<br />
units with emergency back-up and minimising<br />
downtime. Our unmatched service resource enables<br />
us to provide fast response and repair to ensure<br />
optimum system availability.<br />
08|09 www.elgaprocesswater.co.uk
Central Utilities<br />
Importance of water<br />
Pure, treated water is vital in boiler and humidification<br />
treatment. Primarily, it prevents corrosion and scaleformation<br />
- maximising plant efficiency and prolonging<br />
operational life. Purified water limits staining and particle<br />
deposition from humidification systems, especially in<br />
surgical areas. Additionally, light chemical treatments<br />
ensure that cooling and stored water units are safe to use.<br />
Our value to you<br />
From design and supply through to installation,<br />
guarantee and customised contract options, we aim to<br />
provide our customers with long term, cost-effective<br />
solutions. Whether in routine or emergency situations,<br />
we possess the will, resources and skills to be there when<br />
you need us.<br />
Our solutions<br />
We provide a broad range of technologies and first-class<br />
products and services that are fully compliant and will:<br />
• Enhance plant performance and safety<br />
• Secure users a reliable energy source<br />
• Provide a fully integrated, nationwide back-up service<br />
encompassing everything from engineer call-out to<br />
emergency plant response<br />
We provide the solution to run your<br />
Central Utilities pure water applications<br />
effectively and efficiently allowing you<br />
to concentrate on patient care
At your service<br />
Our service solutions are tailored to your individual<br />
healthcare requirements.<br />
• Failure to maintain regulatory compliance can result in<br />
plant shut down, in disruptive patient services and<br />
perhaps substantial additional costs to your facility. Our<br />
service solutions prevent this happening and provide<br />
security and confidence in your equipment<br />
• ELGA <strong>Process</strong> <strong>Water</strong> invests in a large field service team<br />
enabling nation-wide access to service engineers 24<br />
hours a day via a dedicated call centre. Our customers<br />
obtain the security and confidence that we can provide<br />
fast and consistent support to meet your individual<br />
needs wherever you are. Many of the products are<br />
designed, assembled and tested in the UK and we hold<br />
an extensive parts and consumables inventory at our<br />
central distribution facility in Stoke-on-Trent to ensure<br />
minimised plant downtime and the associated risk of<br />
cancelled procedures<br />
• Each <strong>Healthcare</strong> service engineer carries their own stock<br />
of parts and receives appropriate and regular factory<br />
training to carry out system maintenance, calibration,<br />
revalidation and hardware/software enhancements as<br />
part of an ISO9001:2000 quality system<br />
• We retain the capability and flexibility to provide<br />
you with a response to meet your specific needs –<br />
4, 8, 12 & 24 hour response times<br />
• Customer training is delivered during commissioning<br />
and further training/refresher training can be<br />
requested if desired<br />
• Further support is provided with raw water and<br />
processed water testing<br />
Working together<br />
at the cutting edge<br />
of technology
Our commitment to the future<br />
Culture of innovation<br />
At ELGA <strong>Process</strong> <strong>Water</strong> we are committed to innovation.<br />
We invest heavily in research and development, exploring<br />
fresh possibilities for tomorrow's healthcare applications<br />
including areas such as:<br />
• Therapeutic waters<br />
• Pharmacy production<br />
• Primary and Secondary Care<br />
Quality environments<br />
We intend to remain true to our core values and culture -<br />
and those of our parent company - in helping you to<br />
deliver added value in healthcare generally and, most<br />
importantly, to your patients specifically.<br />
We will continue to:<br />
• Make a significant contribution towards better,<br />
well-equipped healthcare environments<br />
• Develop new products that are simple and safe to use<br />
• Keep pace with regulatory change<br />
• Invest in people, technology and products<br />
• Maintain and develop innovative services to ensure<br />
optimum customer satisfaction and support<br />
Maintaining investment in our people<br />
and expertise to provide long term<br />
customer satisfaction and innovative<br />
pure water solutions<br />
www.elgaprocesswater.co.uk<br />
10|11
ELGA <strong>Process</strong> <strong>Water</strong><br />
Marlow International, Parkway,<br />
Marlow, Buckinghamshire SL7 1YL<br />
Tel: +44 (0) 1628 897000<br />
Fax: +44 (0) 1628 897001<br />
Email: sales.uk@veoliawater.com<br />
www.elgaprocesswater.com<br />
ELGA <strong>Process</strong> <strong>Water</strong><br />
Orbital House, Redwood Crescent<br />
East Kilbride G74 5PR<br />
Tel: +44 (0) 1355 588140<br />
Fax: +44 (0) 1355 588141<br />
Email: sales.uk@veoliawater.com<br />
www.elgaprocesswater.com<br />
LITR38145/Rev C: 03/10 In keeping with the progressive nature of the company, we reserve the right to amend details without notice.