voice authorization ouick reference-guide - United Bank Card

Merchant Name: (merchant name)
Merchant Number: (merchant number)
DialPay - Sale with CVV2 Prompts
Transaction Code - 21: Sale with CVV2
Operator Action
[ON TELEPHONE] - Dial Authorization phone #:
DialPay Access Numbers
Voice ID Entry 1-800-291-4840
V# Entry 1-800-226-1007
DialPay Response
VisaNet Authorization
Center
Enter Merchant ID
Key in the Merchant ID, and press [ # ].
Key in the Bank ID, and press [ # ].
NOTE: This information only needs to be entered
if prompted for.
Key in the Merchant Verification Code, and press
[ # ].
NOTE: This information only needs to be entered
if prompted for as defined by the Merchant
Services Provider - BIN Flag Triggered.
Press [21].
Key in the cardholder account number, and
press [ # ].
Key in the expiration date, and press [ # ].
NOTE: In MMYY format.
Enter Bank ID
Enter Merchant
Verification Code
Enter transaction code
-OR-
Press [ # ] for additional
options.
Sale
Enter account number
Expiration Date
CVV2 Value
Key in the CVV2 value. Transaction Code
Key in the transaction code.
Key in the amount, and press [ # ].
Example: (200 = $2.00)
Amount of Transaction
You Entered...
$$$.cc
If amount is correct, press [ 9 ]
-OR-
For re-enter, press [ 6 ].
Key in the customer code of the cardholder, and
press [ # ].
NOTE: This is an optional prompt.
Customer Code
Sales Tax

Key in the sales tax, and press [ # ].
NOTE: This is an optional prompt.
Wait/Document the response.
For another transaction, press [ * ] and begin the
process again.
Example: Approved
123456, CVV2 Match
DialPay - Sale
Transaction Code = 1: Sale
Operator Action
[ON TELEPHONE] - Dial Authorization phone #:
Voice ID Entry 1-800-291-4840
V# Entry 1-800-226-1007
FNBO Only 1-800-635-5311
DialPay Response
VisaNet Authorization
Center
Enter Merchant ID
Key in the Merchant ID, and press [ # ].
Key in the Bank ID, and press [ # ].
NOTE: This information only needs to be entered
if prompted for.
Key in the Merchant Verification Code, and press
[ # ].
NOTE: This information only needs to be entered
if prompted for as defined by the Merchant
Services Provider - BIN Flag Triggered.
Press [ 1 ].
Key in the cardholder account number, and
press [ # ].
Key in the expiration date, and press [ # ].
NOTE: In MMYY format.
Key in the amount, and press [ # ].
Example: (200 = $2.00)
If amount is correct, press [ 9 ]
-OR-
To re-enter, press [ 6 ].
Enter Bank ID
Enter Merchant
Verification Code
Enter Transaction Code
-OR-
Press [ # ] for Additional
Options.
NOTE: Always last four
digits of Voice ID.
Sale
Enter Account Number
Expiration Date
Amount of Transaction
You Entered...
$$$.cc
Customer Code
Key in the customer code of the cardholder, and Sales Tax

press [ # ].
NOTE: This is an optional prompt.
Key in the sales tax, and press [ # ].
NOTE: This is an optional prompt.
Wait/Document the response.
For another transaction, press [ * ] and begin the
process again.
Example: Approved
123456
DialPay - Mail Order with AVS Responses
Click here for AVS Responses.
Transaction Code = 2: Mail Order (with Address Verification)
Operator Action
[ON TELEPHONE] - Dial Authorization phone #:
Voice ID Entry 1-800-291-4840
V# Entry 1-800-226-1007
FNBO Only 1-800-635-5311
DialPay Response
VisaNet Authorization
Center
Enter Merchant ID
Key in the Merchant ID, and press [ # ].
Key in the Bank ID, and press [ # ].
NOTE: This information only needs to be entered
if prompted for.
Key in the Merchant Verification Code, and press
[ # ].
NOTE: This information only needs to be entered
if prompted for as defined by the Merchant
Services Provider - BIN Flag Triggered.
Press [ 2 ].
Key in the cardholder account number, and
press [ # ].
Key in the expiration date, and press [ # ].
NOTE: In MMYY format.
Key in the amount, and press [ # ].
Example: (200 = $2.00)
If amount is correct, press [ 9 ]
-OR-
To re-enter, press [ 6 ].
Enter Bank ID
Enter Merchant
Verification Code
Enter Transaction Code
-OR-
Press [ # ] for additional
options.
Mail Order
Enter Account Number
Expiration Date
Amount of Transaction
You Entered...
$$$.cc
Enter Street Address

Key in the Street number or P.O. Box number
(Numeric Only), and press [ # ].
Key in the five or nine digit Zip Code, and press [
# ].
Key in the Invoice number, and press [ # ].
NOTE: This is an optional prompt.
Key in the customer code of the cardholder, and
press [ # ].
NOTE: This is an optional prompt.
Key in the sales tax, and press [ # ].
NOTE: This is an optional prompt.
Wait/Document the Response.
For another transaction, press [ * ] and begin the
process again.
Enter the 5 or 9 Digit Zip
Code
Invoice #
Customer Code
Sales Tax
Example: Approved
123456, Exact Match