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In-Basket Design: Developing and Implementing an On-Line ... - IPAC

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Step 4: Develop Perform<strong>an</strong>ce Benchmarks<br />

Generic Competency Benchmarks -- Example<br />

• Competency Definition<br />

M<strong>an</strong>aging <strong><strong>an</strong>d</strong> Org<strong>an</strong>izing <strong>In</strong>formation - Identifies need for<br />

information; determines its import<strong>an</strong>ce <strong><strong>an</strong>d</strong> accuracy, <strong><strong>an</strong>d</strong><br />

communicates it by a variety of methods.<br />

• Subcompetencies<br />

1 Recognizes when available information is incomplete, inaccurate, or<br />

contains conflicts.<br />

2 Determines appropriate disposition of information.<br />

3 Recognizes relationships among documents.<br />

<strong>IPAC</strong> Annual Conference 2011<br />

18

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