In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC
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Step 4: Develop Perform<strong>an</strong>ce Benchmarks<br />
The <strong>In</strong>-<strong>Basket</strong> Uses Two Types of Benchmarks<br />
• Generic competency benchmarks<br />
• Developed by PRAD to apply across all PROM<br />
occupations<br />
• Defined in PRAD taxonomy at the subcompetency level<br />
• Specific e-mail benchmarks<br />
• Developed by SMEs for each new in-basket<br />
<strong>IPAC</strong> Annual Conference 2011<br />
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