In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC In-Basket Design: Developing and Implementing an On-Line ... - IPAC
Step 2: Collect Source Materials Work with SMEs, Superiors, Incumbents, Direct-Reports • Gather representative documents • E-mail messages • Memos • Organizational charts • Forms • Collect critical incidents (war stories) • What happened • Antecedents—Behaviors—Consequences (ABC’s) • How effective was the incumbent’s behavior • Can you provide examples of more or less effective responses IPAC Annual Conference 2011 12
Step 2: Collect Source Materials Work with SMEs, Superiors, Incumbents, Direct-Reports • Conduct competency-based ―typical day‖ interviews: “Tell me about some of the issues you might handle on a typical day” • How did you find out about this issue Who did you inform about this issue (Managing & Organizing Information) • What actions did you take to resolve this issue (Decision- Making/Problem-Solving) • Who did you delegate this to (Self-Management) • What, if any, follow up did you do to evaluate the resolution of the issue (Performance & Results Management) IPAC Annual Conference 2011 13
- Page 1 and 2: In-Basket Design Developing and Imp
- Page 3 and 4: What is the In-Basket Assessment
- Page 5 and 6: The Steps • Step 1: Determine Cri
- Page 7 and 8: Step 1: Determine Critical Tasks, D
- Page 9 and 10: Step 1: Determine Critical Tasks, D
- Page 11: Step 2: Collect Source Materials
- Page 15 and 16: Step 3: Develop Overview and E-mail
- Page 17 and 18: Step 4: Develop Performance Benchma
- Page 19 and 20: Step 4: Develop Performance Benchma
- Page 21 and 22: Step 4: Develop Performance Benchma
- Page 23 and 24: Step 5: Write Multiple-Choice Quest
- Page 25 and 26: Step 5: Write Multiple-Choice Quest
- Page 27 and 28: Step 5: Write Multiple-Choice Quest
- Page 29 and 30: Step 5: Write Multiple-Choice Quest
- Page 31 and 32: Step 5: Write Multiple-Choice Quest
- Page 33 and 34: Step 6: Confirm Fidelity and Job Re
- Page 35 and 36: Step 6: Confirm Fidelity and Job Re
- Page 37 and 38: Step 7: Assemble, Review, and Final
- Page 39 and 40: Step 8: Prepare for Administration
- Page 41 and 42: Step 9: Administer the In-Basket Ca
- Page 43 and 44: Step 10: Conduct Key Clearance Ques
- Page 45 and 46: References American Educational Res
- Page 47 and 48: Questions IPAC Annual Conference 20
- Page 49 and 50: Gast/Votraw -- In-Basket Design IPA
- Page 51 and 52: Gast -- In-Basket Design PTC-SC Ann
- Page 53: The ITEM as a whole should: It
Step 2: Collect Source Materials<br />
Work with SMEs, Superiors, <strong>In</strong>cumbents, Direct-Reports<br />
• Gather representative documents<br />
• E-mail messages<br />
• Memos<br />
• Org<strong>an</strong>izational charts<br />
• Forms<br />
• Collect critical incidents (war stories)<br />
• What happened<br />
• Antecedents—Behaviors—Consequences (ABC’s)<br />
• How effective was the incumbent’s behavior<br />
• C<strong>an</strong> you provide examples of more or less effective responses<br />
<strong>IPAC</strong> Annual Conference 2011<br />
12
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