In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC
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Supervisory/M<strong>an</strong>agerial Competency Model<br />
U.S. Customs <strong><strong>an</strong>d</strong> Border Protection<br />
The <strong>In</strong>-<strong>Basket</strong> focuses M<strong>an</strong>agement Skills <strong><strong>an</strong>d</strong> Applied Thinking Skills<br />
Leadership<br />
• Flexibility<br />
• Fostering Ethical Conduct<br />
• Leading Others<br />
• M<strong>an</strong>aging Conflict<br />
• Teaching Others<br />
• Teambuilding<br />
Thinking<br />
• Continual Learning<br />
• Decision-Making/Problem Solving<br />
• External Awareness<br />
• <strong>In</strong>novation<br />
• Org<strong>an</strong>izational Awareness<br />
• Reasoning<br />
M<strong>an</strong>agement<br />
• Fin<strong>an</strong>cial M<strong>an</strong>agement<br />
• Hum<strong>an</strong> Resource M<strong>an</strong>agement<br />
• M<strong>an</strong>aging & Org<strong>an</strong>izing <strong>In</strong>formation<br />
• Pl<strong>an</strong>ning & Resource M<strong>an</strong>agement<br />
• Perform<strong>an</strong>ce <strong><strong>an</strong>d</strong> Results<br />
Measurement<br />
• Self-M<strong>an</strong>agement<br />
• Technology Application<br />
Communication<br />
• Collaboration<br />
• <strong>In</strong>fluencing & Negotiating<br />
• <strong>In</strong>terpersonal Skills<br />
• Oral Communication<br />
• Written Communication<br />
<strong>IPAC</strong> Annual Conference 2011<br />
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