RESEARCH METHOD COHEN ok
RESEARCH METHOD COHEN ok RESEARCH METHOD COHEN ok
WHAT IS A CASE STUDY 257 argue that bias may be a problem if the case study relies on an individual’s memory. Dyer (1995: 50–2) remarks that, reading a case study, one has to be aware that a process of selection has already taken place, and only the author knows what has been selected in or out, and on what criteria; indeed, the participants themselves may not know what selection has taken place. Dyer (1995: 48–9) observes that case studies combine knowledge and inference, and it is often difficult to separate these; the researcher has to be clear on which of these feature in the case study data. From the preceding analysis it is clear that case studies frequently follow the interpretive tradition of research – seeing the situation through the eyes of participants – rather than the quantitative paradigm, though this need not always be the case. Its sympathy to the interpretive paradigm has rendered case study an object of criticism. Consider, for example, Smith (1991: 375), who argues that not only is the case study method the logically weakest method of knowing but also studying individual cases, careers and communities is a thing of the past, and that attention should be focused on patterns and laws in historical research. This is prejudice and ideology rather than critique, but signifies the problem of respectability and legitimacy that case study has to conquer among certain academics. Like other research methods, case study has to demonstrate reliability and validity. This can be difficult, for given the uniqueness of situations, they may be, by definition, inconsistent with other case studies or unable to demonstrate this positivist view of reliability. Even though case studies do not have to demonstrate this form of reliability, nevertheless there are important questions to be faced in undertaking case studies, for example (Adelman et al. 1980; Nisbet and Watt 1984; Hitchcock and Hughes 1995) (see http://www.routledge.com/textbooks/ 9780415368780 – Chapter 11, file 11.5. ppt): What exactly is a case How are cases identified and selected What kind of case study is this (what is its purpose) What is reliable evidence What is objective evidence What is an appropriate selection to include from the wealth of generated data What is a fair and accurate account Under what circumstances is it fair to take an exceptional case (or a critical event – see the discussion of observation in Chapter 18) What kind of sampling is most appropriate To what extent is triangulation required and how will this be addressed What is the nature of the validation process in case studies How will the balance be struck between uniqueness and generalization What is the most appropriate form of writing up and reporting the case study What ethical issues are exposed in undertaking a case study Akeyissueincasestudyresearchistheselection of information. Although it is frequently useful to record typical, representative occurrences, the researcher need not always adhere to criteria of representativeness. It may be that infrequent, unrepresentative but critical incidents or events occur that are crucial to the understanding of the case. For example, a subject might only demonstrate a particular behaviour once, but it is so important as not to be ruled out simply because it occurred once; sometimes a single event might occur which sheds a hugely important insight into a person or situation (see the discussion of critical incidents in Chapter 18); it can be a key to understanding a situation (Flanagan 1949). For example, it may be that a psychological case study might happen upon a single instance of child abuse earlier in an adult’s life, but the effects of this were so profound as to constitute aturningpointinunderstandingthatadult.A child might suddenly pass a single comment that indicates complete frustration with or complete fear of a teacher, yet it is too important to overlook. Case studies, in not having to seek frequencies of occurrences, can replace quantity Chapter 11
258 CASE STUDIES with quality and intensity, separating the significant few from the insignificant many instances of behaviour. Significance rather than frequency is ahallmarkofcasestudies,offeringtheresearcher an insight into the real dynamics of situations and people. Examples of kinds of case study Unlike the experimenter who manipulates variables to determine their causal significance or the surveyor who asks standardized questions of large, representative samples of individuals, the case study researcher typically observes the characteristics of an individual unit – a child, a clique, a class, a school or a community. The purpose of such observation is to probe deeply and to analyse intensively the multifarious phenomena that constitute the life cycle of the unit with aviewtoestablishinggeneralizationsaboutthe wider population to which that unit belongs. Antipathy among researchers towards the statistical – experimental paradigm has created something of a boom industry in case study research. Delinquents (Patrick 1973), dropouts (Parker 1974), drug-users (Young 1971) and schools (King 1979) attest to the wide use of the case study in contemporary social science and educational research. Such wide use is marked by an equally diverse range of techniques employed in the collection and analysis of both qualitative and quantitative data. Whatever the problem or the approach, at the heart of every case study lies amethodofobservation. In Box 11.3 we set out a typology of observation studies on the basis of which our six examples are selected (for further explication of these examples, see the accompanying web site: http://www.routledge.com/textbooks/ 9780415368780 – Chapter 11, file 11.1.doc). Acker’s (1990) study is an ethnographic account that is based on several hundred hours of participant observation material, while Boulton’s (1992) work, by contrast, is based on highly structured, non-participant observation conducted over five years. The study by Wild et al. (1992)usedparticipantobservation,loosely structured interviews that yielded simple frequency counts. Blease and Cohen’s (1990) study of coping with computers used highly structured observation schedules, undertaken by nonparticipant observers, with the express intention of obtaining precise, quantitative data on the classroom use of a computer programme. This was part of a longitudinal study in primary classrooms, and yielded typical profiles of individual behaviour and group interaction in students’ usage of the computer programme. Antonsen’s (1988)) study was of a single child undergoing psychotherapy at a child psychiatric unit, and uses unstructured observation within the artificial setting of a psychiatric clinic and is a record of the therapist’s non-directive approach. Finally Houghton’s (1991) study uses data from structured sets of test materials together with focused interviews with those with whom this international student had contact. Together these case studies provide a valuable insight into the range and types of case study (see http://www.routledge.com/textbooks/ 9780415368780 – Chapter 11, file 11.6. ppt). There are two principal types of observation – participant observation and non-participant observation. In the former, observers engage in the very activities they set out to observe. Often, their ‘cover’ is so complete that as far as the other participants are concerned, they are simply one of the group. In the case of Patrick (1973) for example, born and bred in Glasgow, his researcher role remained hidden from the members of the Glasgow gang in whose activities he participated for a period of four months. Such complete anonymity is not always possible, however. Thus in Parker’s (1974) study of downtown Liverpool adolescents, it was generally known that the researcher was waiting to take up a post at the university. In the mean time, ‘knocking around’ during the day with the lads and frequenting their pub at night rapidly established that he was ‘OK’. The researcher was, in his own terms, ‘a drinker, a hanger-arounder’ who could be relied on to keep quiet in illegal matters. Cover is not necessarily a prerequisite of participant observation. In an intensive study
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WHAT IS A CASE STUDY 257<br />
argue that bias may be a problem if the case study<br />
relies on an individual’s memory.<br />
Dyer (1995: 50–2) remarks that, reading a<br />
case study, one has to be aware that a process<br />
of selection has already taken place, and only<br />
the author knows what has been selected in or<br />
out, and on what criteria; indeed, the participants<br />
themselves may not know what selection has taken<br />
place. Dyer (1995: 48–9) observes that case studies<br />
combine knowledge and inference, and it is often<br />
difficult to separate these; the researcher has to be<br />
clear on which of these feature in the case study<br />
data.<br />
From the preceding analysis it is clear that case<br />
studies frequently follow the interpretive tradition<br />
of research – seeing the situation through the<br />
eyes of participants – rather than the quantitative<br />
paradigm, though this need not always be the<br />
case. Its sympathy to the interpretive paradigm<br />
has rendered case study an object of criticism.<br />
Consider, for example, Smith (1991: 375), who<br />
argues that not only is the case study method<br />
the logically weakest method of knowing but also<br />
studying individual cases, careers and communities<br />
is a thing of the past, and that attention should<br />
be focused on patterns and laws in historical<br />
research.<br />
This is prejudice and ideology rather than<br />
critique, but signifies the problem of respectability<br />
and legitimacy that case study has to conquer<br />
among certain academics. Like other research<br />
methods, case study has to demonstrate reliability<br />
and validity. This can be difficult, for given<br />
the uniqueness of situations, they may be,<br />
by definition, inconsistent with other case<br />
studies or unable to demonstrate this positivist<br />
view of reliability. Even though case studies<br />
do not have to demonstrate this form of<br />
reliability, nevertheless there are important<br />
questions to be faced in undertaking case<br />
studies, for example (Adelman et al. 1980;<br />
Nisbet and Watt 1984; Hitchcock and Hughes<br />
1995) (see http://www.routledge.com/textbo<strong>ok</strong>s/<br />
9780415368780 – Chapter 11, file 11.5. ppt):<br />
<br />
<br />
What exactly is a case<br />
How are cases identified and selected<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
What kind of case study is this (what is its<br />
purpose)<br />
What is reliable evidence<br />
What is objective evidence<br />
What is an appropriate selection to include<br />
from the wealth of generated data<br />
What is a fair and accurate account<br />
Under what circumstances is it fair to take an<br />
exceptional case (or a critical event – see the<br />
discussion of observation in Chapter 18)<br />
What kind of sampling is most appropriate<br />
To what extent is triangulation required and<br />
how will this be addressed<br />
What is the nature of the validation process in<br />
case studies<br />
How will the balance be struck between<br />
uniqueness and generalization<br />
What is the most appropriate form of writing<br />
up and reporting the case study<br />
What ethical issues are exposed in undertaking<br />
a case study<br />
Akeyissueincasestudyresearchistheselection<br />
of information. Although it is frequently useful<br />
to record typical, representative occurrences, the<br />
researcher need not always adhere to criteria of<br />
representativeness. It may be that infrequent,<br />
unrepresentative but critical incidents or events<br />
occur that are crucial to the understanding of<br />
the case. For example, a subject might only<br />
demonstrate a particular behaviour once, but it is<br />
so important as not to be ruled out simply because<br />
it occurred once; sometimes a single event might<br />
occur which sheds a hugely important insight<br />
into a person or situation (see the discussion of<br />
critical incidents in Chapter 18); it can be a key<br />
to understanding a situation (Flanagan 1949).<br />
For example, it may be that a psychological<br />
case study might happen upon a single instance<br />
of child abuse earlier in an adult’s life, but the<br />
effects of this were so profound as to constitute<br />
aturningpointinunderstandingthatadult.A<br />
child might suddenly pass a single comment that<br />
indicates complete frustration with or complete<br />
fear of a teacher, yet it is too important to<br />
overlo<strong>ok</strong>. Case studies, in not having to seek<br />
frequencies of occurrences, can replace quantity<br />
Chapter 11