11.01.2015 Views

Pharmaceutical Solutions - Elga Process Water

Pharmaceutical Solutions - Elga Process Water

Pharmaceutical Solutions - Elga Process Water

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Our local service centers provide parts from<br />

strategic spares to membrane replacements<br />

Customer<br />

Care<br />

The <strong>Pharmaceutical</strong> industry is one of the most demanding<br />

in the world. VWS, as a total service company, understands<br />

that it’s not just about our equipment complying<br />

with GMP, but also how we document what we do and<br />

how we manage our work for you.<br />

Our service starts with professional project management<br />

and superior validation methodology. Validation is built<br />

into our contract management and service philosophies,<br />

so that the principle of saying what you’re going to do,<br />

doing what you said you’d do and proving that you did as<br />

you said, is engrained in all aspects of our work.<br />

Our in-house team of specialists prepare the essential documents<br />

needed to support the installation, commis-sioning<br />

and maintenance of your purified water system.<br />

Our skid mounted purified water systems are<br />

designed to GAMP and GMP as a standard. Our proven validation<br />

package significantly reduces site installation and<br />

validation time, helping to minimize costs and shorten<br />

lead times.<br />

With more than 150 local offices worldwide, our qualified<br />

service engineers are on location, speaking your language<br />

and understanding your local needs. We offer a variety of<br />

flexible, cost-effective service contracts with short guaranteed<br />

response times to minimize your downtime.<br />

Whenever there’s a problem, we’ll be there until it’s solved.<br />

Our local service centers provide parts from strategic<br />

spares to membrane replacements when you need them.<br />

Furthermore, we understand your need for a new pure<br />

water installation and the investment this involves.<br />

This is why we bring you the ALL IN PACK® solution,<br />

which provides you with a complete commercial and<br />

technical solution, including: equipment supply,<br />

installation, system maintenance and a leasing package<br />

to meet all costs. This innovative package gives you peace<br />

of mind for your current and future needs without<br />

a large initial capital investment.<br />

As a customer, you can be safe in the knowledge that<br />

essential, service critical replacement consumables are<br />

always available. With over 10,000 parts in stock, we are<br />

committed to the success of your operation. Whatever,<br />

whenever and wherever you need us, we’re determined to<br />

exceed your expectations.<br />

4

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!