Uno - Tomra

RETURN
fall/winteR 2006
Recycling news fRom tomRa
BEST RETAIL
RECYCLING INITIATIVE
Tesco wins recycling award
with TOMRA technology
PLUG AND PLAY
UNO with GPRS technology
SMART RECYCLING IN JAPAN
Adachi Ward starts smart card program
OPERATION TEAMWORK
Germany 2006

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Contents
RetuRn | fALL/WINTER 2006
RETURN is published twice a year, June and
December, and is distributed to TOMRA's
employees, customers and other interested
parties worldwide.
An electronic version is also available on
TOMRA's website: www.tomra.com
4:
6:
10:
Printed on Galerie Art Silk
4: Plug anD Play!
UNO with GPRS technology
4: tHe Benefits of leasing
An interview with a TOMRA leasing customer
6: Best Retail Recycling initiatiVe
Tesco wins UK recycling award for TRC
10: smaRt caRD – smaRt Recycling
Adachi Ward launches new incentive to recycle in Japan
14: oPeRation teamwoRK
Germany 2006
PUbLIShER:
Tomra Systems ASA, Asker, Norway
EDITOR: Andrew Young
LAYOUT: helene Solheim
PRINTED bY: RK Grafisk
PRINTED COPIES: 4,000
COvER PhOTO:
Jarle Nyttingnes
QUESTIONS AbOUT RETURN?
Contact: Andrew Young
Tomra Systems ASA,
Drengsrudhagen 2
P.O. box 278, 1372 Asker, Norway
Telephone: +47 66 79 92 04
E-mail: andrew.young@tomra.no
TOMRA headquarters:
Telephone: +47 66 79 91 00

"
Thanks to everyone for
helping to make this
"
TOMRA’s best year ever
Amund Skarholt, President & CEO
management PeRsPectiVes
This has been an extraordinary year for TOMRA. Never before in the history of
our company have we produced and delivered so many reverse vending systems
for our customers in a single year. With approximately 9,000 machines going to
Germany alone, much of this growth can be attributed to the exceptional demand
we experienced from this market this year. but this is by no means the whole story.
We have had a good year throughout our operations, including major advances
within our non-deposit business segment.
One of the most exciting aspects to occur within the non-deposit segment was
the order we received from Tesco in June for 100 of our new automated outdoor
recycling centers. for the past five years TOMRA has invested heavily in the development
of this new platform with the firm belief that it will become a strong vehicle
for driving new growth opportunities. Tesco’s vote of confidence in the value of this
platform confirms this belief and provides the financial stability to increase our
focus on bringing the concept to additional markets and customers.
To help achieve this, we implemented in October a new division called Collection
Technology Non-Deposit Solutions, headed by TOMRA Senior vice President Trond
K. Johannessen. This division now places dedicated resources toward developing
collection technology opportunities in non-deposit environments within the following
regions: UK, Japan, Western Europe, Eastern Europe, and America.
Looking at our non-deposit business as a whole, I am quite pleased with the rate
at which this segment is developing. Three years ago our non-deposit activities
brought in no revenues. With the acquisitions of TiTech (2004), Orwak (2005) and
CommoDaS (2006), this picture has changed considerably. These companies,
which are well-established leaders within the fields of waste sorting and compaction,
are experiencing very good growth as the need for more efficient waste recycling
processes continues to rise. The contributions of these companies coupled
with this year’s collection technology breakthroughs in the UK, Japan and Greece,
have transformed our non-deposit activities into a major part of TOMRA’s business.
Today these activities represent about 20 percent of TOMRA’s total revenues, and
we fully expect that this should rise to about 40 percent in another three years.
Our European and North American RvM operations have also put a good year
behind them, executing on an improved portfolio of products and services. Sales
of UNO for example have gone over expectation, providing a good indication that
this product has great potential within the small store segment. And in the US, our
operations in California have had a particularly good year, benefiting from increasing
return volumes and attractive commodity prices.
It has been an exciting and fast-paced year for our company, and I am very proud
of the way the organization successfully executed the rapid increase in production
and delivery volume. Thanks to everyone for helping to make this TOMRA’s best
year ever, and providing our customers with the best recycling solutions on the
market. We are in an industry whose time has come, and I am confident we can
count on another exciting year in 2007.
best wishes for a Merry Christmas and a happy New Year!
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collection tecHnology
ThE bENEfITS Of LEASING
TOMRA offers leasing agreements in most markets. In the Nordic region,
TOMRA leasing agreements are arranged directly with our approved
partner, Leasepartner. here are some of the benefits:
�
�
�
�
�
�
4
Low monthly payments
Tax advantages concerning depreciation
Possibility to upgrade machine during leasing period
Insurance and service are included in monthly payment
The machine itself serves as collateral, no additional
securities are required as can be the case with standard loans
Option to buy, exchange or remove machine
at the end of the leasing period
for more information about leasing with
Leasepartner, see www.leasepartner.com,
or contact Kenneth Mitsem, +47 815 00 999.
Plug and
Get ready to be up and running faster
than ever before with the TOMRA UNO.
beginning in the first quarter of 2007,
UNO will be equipped with GPRS
mobile communication technology as
standard–providing the possibility for
true “plug and play” operation.
Uno
UNO is a compact, free-standing,
all-in-one reverse vending machine
that can accept all container types.
This machine has been specifically
developed by TOMRA to provide
a convenient return solution for
small stores and gas stations.
A new lease on life with leasing?
Interested in benefiting from new reverse vending
equipment but short on capital? Leasing
can be a smart alternative.
Leasing in fact can offer a range of advantages as opposed
to purchasing equipment. RETURN recently spoke to a store
owner in Norway, Mr. Reza Darehbaghi, to hear his experience
about choosing this investment alternative.
RETURN: When did you decide to lease your TOMRA UNO
and why?
RD: Well I took over control of my store about a year ago and

play!
Says Geir Sæther, TOMRA vP Small Store Segment, “with the
GPRS functionality, UNO can be up and running and fully configured
faster than the customer can have a pizza delivered! What
we’ve done is essentially put the guts of a mobile telephone
directly on the main circuit board. The mobile subscription fee
is included in our online service agreement, so the customer
doesn’t have to worry about anything other than where to put
the machine in the store. All they have to do is unpack it and
plug it in, the machine then automatically sends an e-mail to
the TOMRA operations center telling us that the machine has
been activated. We then can begin configuring its database with
the appropriate return parameters for that specific location.
Everything is done online, so the whole installation process goes
much faster at a lower cost.”
for existing UNO customers that have landline connections,
changing over to GPRS also makes sense. With GPRS installed
the UNO is always online. This allows the machine to send an
e-mail or sms when it needs to be emptied or cleaned--or even
provide a report on return data. Says Sæther, “we have two
options for our existing customers: we can either install a new
GPRS motherboard, or the same functionality can be achieved
with the existing circuit board and a small external GPRS box
that is plugged in to a connection at the back of the machine.
Either way, it can be done very quickly and begin providing a
number of new benefits for the customer.”
needed to make substantial investments throughout the store. I did not
have any reverse vending equipment at the store when I took over, and I
soon realized that I was in fact losing customers by not offering a return
solution. So it wasn’t long after that I began looking into getting the UNO.
At first I wanted to purchase a machine because I generally have the
opinion it’s better to buy than to lease. but in this instance, due to the
fact that I had so many other investments to make, the option of leasing
was very favorable.
RETURN: Are you satisfied with your decision?
RD: Absolutely, both in terms of the financing and the machine itself. I
just have to pay one monthly bill to Leasepartner, which includes both
insurance and service on the machine during the leasing period. At
the end of the lease period I can choose whether to buy the machine,
exchange it for a new machine, or remove it.
The GPRS module (right circle) and SIM card will be integrated directly
on the UNO main circuit board.
GPRS COMMUNICATION
�
�
�
�
�
Replaces ISDN and analogue telephone
connections
Eliminates the need to install a telephone
connection prior to installation
Makes it simple to relocate the machine in
the store
Machine installation can be done without a service
technician being present
Available as standard equipment on UNO
in 1st quarter 2007
Mr. Reza Darehbaghi and his Joker grocery market outside of Oslo,
Norway.
5

collection tecHnology
Best Retail Recycling Initiative:
Award night: Over 850 guests were on hand at the November 15 ceremony to see who would win the various NRA
categories for the year. The aim of the NRA program, first established eight years ago by Materials Recycling Week
(the UK’s leading magazine for the waste and recycling industries), is to recognize innovation and excellence in
recycling in the UK. Pictured here are (from left) bob Mills, british comedian and entertainer (ceremony MC); Andy
Doran, National Manager of Novelis (award sponsor); Andrew Duckworth, Tesco Senior buyer in charge of waste and
recycling; and Jane Rayner, Group Editor, Emap Environmental Group (award program organizer).
6
Tesco has received the UK's
National Recycling Award for the
category best Retail Recycling
Initiative of the Year for implementing
a groundbreaking new
way to help increase the amount
of recycling in the UK: TOMRA’s
new automated outdoor recycling
center platform.

TRC
Number One: The first of the 100 TOMRA automated recycling centers ordered by Tesco, located at the Tesco
supermarket (brookfield Centre) in Cheshunt, UK.
a world first
The TOMRA automated recycling center
being implemented by Tesco is the first
of its kind in the world, offering consumers
the opportunity to place all their
household recyclable packaging in one
receptacle instead of manually sorting
into different bins. The center’s hightech
material recognition technology
ensures quick and accurate identification
of beverage and household product
containers of made of plastic, metals
and glass. After the objects are identified,
they are dropped into a conveyor
that transports them to their assigned
storage bin.
before going into the storage bins, all
plastic, glass and aluminum containers
are first compacted. This makes it possible
to store large quantities of materials
in the bins before they need to be
emptied. Plastics and aluminum objects
are granulated, reducing their volume by
about 15 to 1; glass bottles are crushed,
reducing their volume by three to one.
The configuration being implemented
by Tesco can typically hold 20,000 plastic
containers, 35,000 aluminum cans,
10,000 glass bottles, 2,000 tins and
steel cans, and two tons of paper and
cardboard. further, the center automatically
sends an alert when it needs to be
emptied, cleaned or otherwise serviced.
7

collection tecHnology
User convenience
The TOMRA automated recycling center makes it easy for consumers to recycle, as well as providing them
with the chance to receive extra incentives such as product discounts or giveaways. The interactive user
station features a large color display, four programmable buttons for displaying information, and a keyfob
and/or magnetic swipe reader for registering return data on memory cards.
from pilot to serial production
TOMRA’s development of its automated
recycling center first started over five
years ago, and the collaboration with
Tesco began in 2004. first a pilot program
was established to test out the
concept at six Tesco supermarkets in
the Greater London area over a period
of 18 months. The centers proved to
be popular with the public, with the
amount of recycling increasing by 50
percent within two months after the
centers were installed.
In June TOMRA and Tesco signed an
agreement for the delivery of 100 centers
to Tesco stores located throughout
the UK. The first of the new centers was
installed in November of 2006 (pictured
in this article), and the remaining centers
will be installed throughout 2007.
Design modifications
The center now being rolled out to Tesco
features a number of improvements on
the original pilot center design:
� smaller footprint. The depth of the
new center is almost half of the depth
of the pilot center, requiring less park-
8
�
�
�
ing lot space and reducing the cost of
installation.
improved access. Access to the storage
bins has been moved from the
back to the front, further reducing the
amount of space needed around the
machine. Access to the maintenance
and service areas within the center
has also been made easier.
next generation technology. A number
of technology improvements are also
included in the new platform, including
a redesign of the glass crusher,
user station, and control functions. The
new TOMRA holoChip material sensor
has now also been integrated (see
also Summer 2005 issue of RETURN).
improved user interface. More detailed
information is now provided to users
through the interactive display, including
what can be recycled at the center,
how the machine works and what happens
to the materials collected. Seethrough
panels have also been added
so that children can see the conveyor
system in action when materials are
inserted at the user station.

Service convenience
Access to the various maintenance areas within the center has also been made easier for service personnel. Shown here are the service areas for the user
station (left), compactor units (center) and the material storage bins (right).
THE TomRA AUTomATEd RECYCLING CENTER
EQUALS
Highest material value at lowest collection cost
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collection tecHnology
Smart card – Smart recycling!
10
what’s a smart card?
The development of the smart card, also known as a chip card or integrated circuit (IC) card, first took
shape in the 1970s. Today they are being used in countless applications and industries, with well
over two billion cards produced each year.
A smart card is a credit-card sized plastic card with an imbedded integrated circuit chip
(although the considerably smaller SIM cards used in mobile phones are also considered
smart cards). Depending on the type of chip used, smart cards can be configured either as a:
� Memory card (for storage of data only)
� Processor card (a full-fledged microprocessor capable of storing, processing and encrypting data).
In addition there are two types of smart card data transfer systems:
� Contact (the card must be placed into a terminal or card reader, like the TOMRA RvM smart card)
�
Contactless (uses electromagnetic induction to transfer information between the card and a
reader located within a few feet away).

Tokyo ward launches new
recycling incentive program
The local government of Adachi Ward, Tokyo, has launched a new incentive to recycle utilizing
TOMRA reverse vending machines and smart card technology: the Eco-Point program.
The Eco-Point program allows participants to earn money by
recycling their empty plastic bottles using designated TOMRA
reverse vending machines (RvMs). The program got off to a
flying start on its opening day, with over 550 people signing
up at the four participating supermarket locations in Adachi
Ward (a Tokyo district with approximately 640,000 residents
located in the northeastern region of the city).
The program works like this: residents who sign up are given
a special smart card by Adachi Ward on which points can
be registered every time they return their plastic bottles at
the designated TOMRA RvMs. Cardholders are awarded four
eco-points per bottle and are given a coupon worth 100 yen
for every 1,000 eco-points accumulated. The coupons can
then be used as cash when shopping at the participating
supermarkets. Adachi Ward will reimburse the stores for the
discounts they give to customers presenting the coupons,
which is estimated to be about nine million yen (app. 78,000
USD) per year.
Popular with the public
The opening day of the “Eco-Point” program started off with a bang, with
people standing in line to sign up as soon as the store opened.
11

stiKKtittel
12

The Adachi Ward Eco-Point program specifically
targets plastic bottles because
of the increasing use of this type of
material. According to the Tokyo-based
Council for PET bottle Recycling, the
amount of PET bottles produced in Japan
was about 220,000 tons in fiscal year
1997. This amount had increased to
530,000 tons by 2005, yet the rate at
which these bottles have been recycled
over the past two years has declined,
falling to about 45 percent nationally in
2005. Adachi expects with the Eco-Point
program to be able to increase their PET
collection rate by 10 to 15 percent.
more recycling, less costs
According to Trond vårlid, President of
Tomra Japan, “the attractiveness of the
Eco-Point program for Adachi Ward lies
in being able to more effectively reach
their PET recycling targets at a lower
cost. by utilizing TOMRA RvMs, efficiencies
can be gained both in terms of the
way the materials are collected and
transported. first, the fact that consumers
take their containers to the RvM
reduces the need for costly curbside
pick-up. Second, the RvM compacts all
the containers after they are accepted
into the machine, reducing pick-up frequency
and making transport of the
materials more efficient. Additionally,
by ensuring that only the correct type of
material is collected, the RvM provides
100% pure material—maximizing its
value as a resource for recycling.”
more appealing
“Another benefit,” continues vårlid, “is
that through previous trials and surveys,
it has been shown that this type
of program will be highly appreciated
by the ward’s residents for making recycling
more appealing and convenient.
As opposed to the curbside collection
system which picks up materials once
a week, residents can with this system
recycle whenever it suits them—and
receive a financial reward in addition.”
Popular with the media
This is a story that has received great attention by the Japanese media. The national public broadcasting
station, NhK, was on hand on opening day (left) to film a 3-minute segment that aired that evening.
Japan’s largest newspaper, Yomiuri Shimbun, ran a front page article about the upcoming launch of the
program on November 20 (below).
collection tecHnology
The innovative nature of this program,
which for the first time in Japan offers
consumers the chance to collect shopping
credits by recycling, has attracted
a great deal of attention by the Japanese
media. five days before its launch a
story about the new program appeared
as the lead story on the front page of
Yomiuri Shimbun, the world’s largest
newspaper with a circulation of over 14
million readers. The story was also featured
in a number of other newspapers,
both print and online, as well as four of
Japan’s top Tv networks (NhK, TbS, fuji
Tv and Tv Tokyo).
The Eco-Point program has been made
possible by the forward-thinking of
Adachi Ward and the collaborative efforts
of TOMRA, Sumitomo Corporation, and
NTT Communications. Over the next year
Adachi Ward plans to expand the number
of designated supermarkets included in
the program to 30.
13

collection tecHnology
operation Teamwork
Germany 2006
During 2006 TOMRA delivered approximately 9,000 reverse vending installations to its cus-
tomers in Germany—the company’s largest volume ever in a single year. The sheer size and
complexity of this endeavor required extreme precision in TOMRA’s production and delivery
logistics, as well as a tight dialogue and collaboration with our customers. Starting off the
year was the installation of 1,650 machines to all of the stores within the Aldi Süd discount
chain. RETURN takes a look back at how TOMRA and Aldi Süd worked together to achieve this
within a time frame of just four months.
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The T-83 hCp Dual Cabinet solution provided to ALDI Süd.

following the acceptance in May 2005
to revise the non-refillable deposit
system in Germany (see “The German
deposit system for non-refillables”),
work began in earnest to get ready
for its full implementation on 1 May
2006. A number of retailers began testing
reverse vending solutions, including
ALDI Süd, which had indicated it
required a high quality, high capacity
machine with internal compaction
that was well equipped to handle the
large return volumes and assortments
of German discounters.
In October TOMRA signed an agreement
with ALDI Süd to deliver 1,200 machines
(this was later increased to 1,650), prior
to the start date of the new deposit
system. The model chosen was the dual
cabinet, stand-alone version of the T-
83 hCp, which in fact was still under
development to meet the emerging DPG
requirements (see related article). ALDI
Süd had an integral part in defining certain
features of the machine, including
its custom color, the specially designed
label on the machine front, and certain
other fittings.
TOMRA and ALDI Süd jointly developed
the detailed plans and procedures for
installation, undertaking several road
shows with all responsible managers in
the 31 regions to ensure all aspects of
the necessary preparations were communicated
and understood. for the
entire rollout to be successful it was
necessary that each link in the process
continually executed their tasks on
time. As the machines were produced
they were sent to one of several hubs in
southern Germany. The operations team
then coordinated where the machines
would be sent for installation.
The installation itself was organized
through a third party logistics company
whose technicians had been trained by
TOMRA upfront. In January we delivered
50 machines during the month, by the
peak period in March we were installing
up to 50 a day. In parallel to the rapid
installation schedule, TOMRA was also
ramping up its field force to service
the systems installed. The last of the
machines was installed on 29 April, so
that all 1,650 were up and ready to go
on 1 May.
This project, which at the time of its
execution was the biggest project ever
in TOMRA’s history, was characterized
by an extremely close cooperation
between TOMRA and ALDI Süd--a perfect
example of how a customer and a
supplier can work together in order to
reach common targets.
ThE GERMAN DEPOSIT SYSTEM fOR NON-REfILLAbLES
Germany introduced a compulsory deposit on certain disposable beverage containers that
took effect on 1 January 2003. Numerous legal and procedural uncertainties remained unresolved
after this date however, resulting initially in so-called “island solutions,” i.e. each
retailer only accepting in return the specific containers that they themselves were selling. In
May 2005 an amendment was enacted abolishing this arrangement effective 1 May 2006,
replacing it with a national system that required retailers to accept all deposit container types
that they carry regardless of whether they were originally purchased at their store (an exception
to this is provided for stores under 200 square meters in size). The list of drink types
subject to deposit was also at this time significantly expanded.
A non-profit organization was also established in June 2005 to administrate the deposit
system, Deutsche Pfandsysteme Gmbh (DPG), managed by representatives of the German
beverage industry. The principal tasks of this organization are to manage the deposit marking
standards and the master database of deposit container EAN codes; certifying the means of
manual and automated collection; and ensuring the flow of clearing data between initial suppliers,
dealers and service providers.
ALDI
ALDI is a leader in the international
grocery retailing industry with more
than 37 billion USD in annual revenues.
The first ALDI store opened in
1948 in Essen, Germany, founded by
brothers Karl and Theo Albrecht. In
1960 the brothers split the German
operation into two sister companies,
with Karl responsible for the stores
in southern Germany (ALDI Süd) and
Theo in charge of the northern stores
(ALDI Nord).
ALDI Süd is represented worldwide
by more than 65 legally independent
companies operating in southern
Germany, Austria (as hofer), USA,
Great britain, Ireland, Switzerland,
Slovenia (as hofer) and Australia.
Currently the company has a total of
3,425 stores in operation.
ALDI mainly sells their own exclusively-produced
labels and is known
for offering top quality at low prices.
The company’s business concept is
built on the idea of providing a limited
product assortment of about 600
staple items combined with a different
amount of special weekly offers
(primarily on non-food items such as
PCs). With 3 out 4 households in
Germany shopping at ALDI, it is evident
that the company delivers great
value to its customers.
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TOMRA is a leading global provider of
advanced solutions enabling recovery
and recycling of used materials.
Helping the world recycle