full details plus T&Cs - At One Day Spa
full details plus T&Cs - At One Day Spa
full details plus T&Cs - At One Day Spa
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5. I'm a VIP member, do I get stamps<br />
No, you only get stamps if you are paying <strong>full</strong> price for something. If you are a VIP member<br />
then you should never have to pay <strong>full</strong> price for anything.<br />
6. I have a corporate discount, do I get stamps<br />
Not on treatments that you use your corporate discount on. But if you buy <strong>full</strong> price<br />
treatments, products or vouchers then you can get stamps.<br />
7. I am using a voucher to pay - do I get stamps<br />
No, you get stamps when you buy vouchers, not when you use them.<br />
8. If I pay for my treatment this morning and come back and pay for products later, can I add<br />
together the two bills and get stamps for the total amount<br />
No, you will get stamps for each billed amount paid in a single transaction (you cannot<br />
accumulate stamps over several separate transactions).<br />
9. I'm buying vouchers or products online, can I get stamps<br />
No, when we sell vouchers online they are either special offers emailed out or sent in the<br />
mail with free P&P, so they do not get stamps.<br />
10. I have booked and paid for a treatment using the online booking system, can I get stamps<br />
Yes - you can get your card stamped when you leave after your appointment.<br />
11. I have bought a course of treatments, do I get stamps<br />
No. When you book a course of treatments you get a discount already, so these are<br />
excluded from the loyalty scheme.<br />
12. I'm going to come back and buy some products or have a treatment, can I get stamps now<br />
No. You get stamps only when you pay for a treatment you have had or product you are<br />
taking away with you.<br />
13. I've just paid a deposit, can I get stamps now<br />
No, you get the stamps when you leave following your treatment.<br />
14. I've got a third party voucher / gift card, can I get stamps if I use it<br />
No, because third parties already charge us a fee for the vouchers/cards we accept we<br />
cannot also give stamps.<br />
15. I'm booking a party or a "Special Occasion" package, can I get stamps<br />
No, administering this would be too complicated and these items are already discounted.<br />
However, you do get stamps if you book a standard <strong>full</strong>-price package.<br />
16. I forget to get my stamp or I didn't have my Loyalty Card with me at my last appointment, can<br />
I still get the stamps
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