User Guide - Neopost
User Guide - Neopost
User Guide - Neopost
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6 Printer menu (firmware V4.8).................................................. 36<br />
7 How to connect the printer to the PC ....................................... 76<br />
7.1 How to install the printer driver ................................................ 76<br />
7.1.1 Windows XP and Windows Vista ........................................... 76<br />
7.1.2 Windows 7........................................................................ 77<br />
7.2 How to use the USB interface................................................... 80<br />
7.3 How to use the Ethernet interface............................................. 80<br />
7.4 Adding a TCP/IP port to a printer driver ..................................... 81<br />
7.5 Connecting the printer to a local area network............................ 83<br />
7.5.1 Using a fixed IP address ..................................................... 84<br />
7.5.2 Using a dynamic IP address................................................. 85<br />
7.6 Direct Ethernet connection between the printer and the PC .......... 87<br />
8 Service ..................................................................................... 89<br />
8.1 Maintenance and support......................................................... 89<br />
8.1.1 How to clean an ink cartridge .............................................. 89<br />
8.1.2 How to clean the pen board contacts .................................... 91<br />
8.1.3 How to reset the printer...................................................... 92<br />
8.1.4 Troubleshooting................................................................. 93<br />
8.2 The device cannot be turned on................................................ 93<br />
8.2.1 No or only very weak printout with new ink cartridges............. 94<br />
8.2.2 Printed elements positioned incorrectly ................................. 94<br />
8.2.3 White streaks in printed text or graphic ................................ 95<br />
8.2.4 White streak in printed text or graphics (in between cartridges)96<br />
8.2.5 The printed ink doesn’t dry on the substrate .......................... 97<br />
8.3 Error Messages ...................................................................... 98<br />
8.3.1 How to read an error message entry..................................... 98<br />
8.4 Messages ............................................................................ 113<br />
8.4.1 How to read a warning message entry ................................ 113<br />
8.4.2 Additional Error Messages ................................................. 119<br />
8.5 Technical Support................................................................. 123<br />
9 Consumables and Accessories ................................................ 124<br />
9.1 Consumables ....................................................................... 124<br />
9.1.1 Standard inks for <strong>Neopost</strong> address printers.......................... 124<br />
9.1.2 Cleaning Towels............................................................... 125<br />
9.2 Accessoires.......................................................................... 126<br />
9.2.1 Extended hopper ............................................................. 126<br />
9.2.2 Paper side guide ‘medium’ ................................................ 127<br />
<strong>User</strong> Manual Version 3.1 5
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