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User Guide - Neopost

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Pos: 78.44 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/73c_PAP._WIDTH_TOO_LARGE @ 2\mod_1274867079355_912.doc @ 17623 @<br />

Pos: 78.46 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/75_NO MAC ADDRESS FOUND (ONLY 619-Platine) @ 3\mod_1283169650711_912.doc @ 27270 @<br />

Pos: 78.47 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/76_NO TCP CONNECTION DETECTED! (ONLY 619-Platine) @ 3\mod_1283169654710_912.doc @ 27276 @<br />

Pos: 78.48 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/78_NO PEN BOARD DETECT! RESET THE PRINTER!_FW_V_4.8 @ 3\mod_1290009693885_912.doc @ 28363 @<br />

Pos: 78.49 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/79_UNKNOWN CONFIGURAT. FOR THIS DISPLAY!_FW_V_4.8 @ 3\mod_1290010237086_912.doc @ 28382 @<br />

Protocol<br />

code<br />

Display message<br />

064 ERROR: PEN POWER SUPPLY<br />

DAMAGED!<br />

CODE: 64<br />

Elimination • Update the printer to firmware<br />

version 4.8 or higher<br />

Cause<br />

Pen power supply damaged<br />

• Call service<br />

Protocol<br />

code<br />

Display message<br />

073 PAP. WIDTH TOO LARGE MAX.<br />

VALUE:<br />

CODE: 73<br />

Elimination • Check if the paper size is<br />

within the printer<br />

specifications<br />

Cause<br />

Wrong paper width during paper<br />

size measurement or at job<br />

start from PC<br />

• Check if the correct paper<br />

size is sent from the PC.<br />

Protocol<br />

code<br />

Display message<br />

075 NO MAC ADDRESS FOUND<br />

CODE: 75<br />

Cause<br />

MAC address not set in the<br />

board memory<br />

Elimination • Call service<br />

Protocol<br />

code<br />

Display message<br />

076 NO TCP CONNECTION DETECTED!<br />

CODE: 76<br />

Cause<br />

No TCP connection could be<br />

established<br />

Elimination • Plug in the TCP cable<br />

Protocol<br />

code<br />

Display message<br />

078 NO PEN BOARD DETECT! RESET THE<br />

PRINTER!<br />

CODE: 78<br />

Cause<br />

No PCB (printed circuit<br />

board) and no PEN board<br />

detected<br />

Elimination • Connect all pen boards • Call service<br />

<strong>User</strong> Manual Version 3.1 111

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