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User Guide - Neopost

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Pos: 78.40 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/61_NO_CONFIGURATION_PCB_DETECTED @ 2\mod_1265620794400_912.doc @ 11435 @<br />

Pos: 78.41 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/62_FIRMW./CONFIG_PCB_DOES_NOT_MATCH @ 3\mod_1293006012340_912.doc @ 28972 @<br />

Pos: 78.42 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/63_ERROR:_Non_Existent_Macro_Selected @ 2\mod_1265620898465_912.doc @ 11441 @<br />

Pos: 78.43 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/64_ERROR:_PEN_power_supply_damaged! @ 3\mod_1297873414116_912.doc @ 30391 @<br />

Protocol<br />

code<br />

Display message<br />

056 ERROR PEN CABLE CHECK CABLE<br />

CODE: 56<br />

Elimination • Check if the head cable is<br />

damage<br />

Cause<br />

Wrong PEN ID read<br />

• Call service<br />

Protocol<br />

code<br />

Display message<br />

061 NO CONFIGURATION PCB<br />

DETECTED!<br />

CODE: 61<br />

Cause<br />

No PCB (printed circuit board)<br />

detected<br />

Elimination • Call service<br />

Protocol<br />

code<br />

Display message<br />

062 FIRMWARE/CONFIG PCB DOES<br />

NOT MATCH!<br />

CODE: 62<br />

Elimination • Load the correct firmware;<br />

make a default reset (press<br />

and hold the home key<br />

during power-on).<br />

Cause<br />

Firmware and PCB do not match<br />

• Call service<br />

Protocol<br />

code<br />

Display message<br />

063 ERROR: NON-EXISTENTMACRO<br />

SELECTED!<br />

CODE: 63<br />

Elimination • Do not repeat pages after a<br />

job has ended<br />

• Do not turn off the printer<br />

during job data transfer<br />

Cause<br />

A print job selects a macro<br />

which is not available (loaded)<br />

in the printer<br />

• Unlock the font in the printer<br />

menu<br />

• To interrupt a print job use<br />

the Cancel and the Ok<br />

keys on the printer<br />

110 <strong>User</strong> Manual Version 3.1

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