User Guide - Neopost
User Guide - Neopost
User Guide - Neopost
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Pos: 78.26 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/30_RAM_ERROR_Call_Service @ 2\mod_1265618941710_912.doc @ 11350 @<br />
Pos: 78.27 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/31_PRINTER_ERROR_WRONG_BOARD/FIRMWARE @ 2\mod_1265618996662_912.doc @ 11353 @<br />
Pos: 78.28 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/32_MACRO_LOADING_ERROR_RAM_MEMORY_IS_FULL! @ 2\mod_1265619042535_912.doc @ 11356 @<br />
Protocol<br />
code<br />
Display message<br />
028 ERROR PEN BOARD CALL<br />
SERVICE<br />
CODE: 28<br />
Elimination • Check for the SCSI cable if<br />
any contacts are bent<br />
Cause<br />
Error on the pen board<br />
• Call service<br />
• Make sure that the SCSI cable<br />
is tightly screwed to the<br />
printer and the print unit<br />
Protocol<br />
code<br />
Display message<br />
029 ERROR CARTRIDGE # CHECK<br />
CONNECTION!<br />
CODE: 29<br />
Cause<br />
Connection between cartridge<br />
contacts and pen board contacts<br />
is faulty<br />
Elimination • Take out the Cartridge and clean the contacts of the Cartridge and<br />
the contacts in the pen board. Insert the Cartridge again and press<br />
the Ok button. The printer will do another connection test.<br />
If the contact problem could not be solved, the message THE<br />
PROBLEM IS NOT SOLVED! may appear. Please try another ink<br />
Cartridge.<br />
If the problem is still not solved, call service.<br />
Protocol<br />
code<br />
Display message<br />
030 RAM ERROR CALL SERVICE<br />
CODE: 30<br />
Cause<br />
RAM error on CPU board<br />
Elimination • Call service<br />
Protocol<br />
code<br />
Display message<br />
031 PRINTER ERROR WRONG<br />
BOARD/FIRMWARE<br />
CODE: 31<br />
Cause<br />
Board – Firmware – PCB do not<br />
match<br />
Elimination • Load the correct firmware<br />
version<br />
106 <strong>User</strong> Manual Version 3.1
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