ZXP Series 7 User's Manual (en) - Hant
ZXP Series 7 User's Manual (en) - Hant
ZXP Series 7 User's Manual (en) - Hant
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7: Troubleshooting<br />
Introduction<br />
CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION<br />
17013 LAMINATOR TOP<br />
HEATER FAIL<br />
17014 LAMINATOR BOTTOM<br />
HEATER FAIL<br />
17015 LAMINATOR TOP<br />
TEMPERATURE HIGH<br />
17016 LAMINATOR BOTTOM<br />
TEMPERATURE HIGH<br />
17017 LAMINATOR TOP<br />
CUTTER STALL<br />
17118 LAMINATOR BOTTOM<br />
CUTTER STALL<br />
17019 LAMINATOR TOP<br />
CUTTER FAIL<br />
17020 LAMINATOR BOTTOM<br />
CUTTER FAIL<br />
17021 LAMINATOR TOP TEMP<br />
SENSOR FAIL<br />
17022 LAMINATOR BOTTOM<br />
TEMP SENSOR FAIL<br />
Top heater did not turn on after<br />
being instructed to do so. Wh<strong>en</strong> the<br />
heater is <strong>en</strong>abled, the controller will<br />
wait a certain specified amount of<br />
time for it to attain the set target<br />
temperature. If the heater fails to<br />
reach the target in the specified time,<br />
the TopHeaterFail fault will be set.<br />
Bottom heater did not turn on after<br />
being instructed to do so. Wh<strong>en</strong> the<br />
heater is <strong>en</strong>abled, the controller will<br />
wait a certain specified amount of<br />
time for it to attain the set target<br />
temperature. If the heater fails to<br />
reach the target in the specified time,<br />
the BotHeaterFail fault will be set.<br />
If the top roller temperature ever<br />
exceeds a fixed temperature<br />
threshold, the over temp error<br />
occurs.<br />
If the bottom roller temperature ever<br />
exceeds a fixed temperature<br />
threshold, the over temp error<br />
occurs.<br />
Top cutter blade is obstructed, or top<br />
cutter mechanism is damaged.<br />
Bottom cutter blade is obstructed, or<br />
bottom cutter mechanism is<br />
damaged.<br />
Top cutter has failed.<br />
Bottom cutter has failed.<br />
The top temperature (thermopile)<br />
s<strong>en</strong>sor has failed.<br />
The bottom temperature (thermopile)<br />
s<strong>en</strong>sor has failed.<br />
17023 LAMINATOR FAN FAIL This should only happ<strong>en</strong> if one or<br />
both cooling fans fail or the cooling<br />
v<strong>en</strong>ts near the heated roller<br />
assembly are blocked or the fan(s)<br />
have failed.<br />
17024 LAMINATOR EEPROM<br />
DEFAULT<br />
17026 TOP AND BOTTOM<br />
LAMINATES OUT<br />
The parameters stored in EEPROM<br />
have be<strong>en</strong> reset to their default<br />
values. This will not normally<br />
happ<strong>en</strong>, but could be se<strong>en</strong> with<br />
certain FW upgrades wh<strong>en</strong> new<br />
parameters have be<strong>en</strong> added by<br />
Engineering. It could also indicate a<br />
problem with the Laminator’s<br />
EEPROM.<br />
The top and bottom laminates have<br />
run out.<br />
Replace the top halog<strong>en</strong> bulb.<br />
Replace the bottom halog<strong>en</strong> bulb.<br />
a. Power cycle the printer, and retry.<br />
b. If this error persists, contact Tech<br />
Support.<br />
a. Power cycle the printer, and retry.<br />
b. If this error persists, contact Tech<br />
Support.<br />
If this error persists, contact Tech<br />
Support.<br />
If this error persists, contact Tech<br />
Support.<br />
If this error persists, contact Tech<br />
Support.<br />
If this error persists, contact Tech<br />
Support.<br />
If this error persists, contact Tech<br />
Support.<br />
If this error persists, contact Tech<br />
Support.<br />
Check for blocked v<strong>en</strong>ts.<br />
a. Press RETRY on the OCP wh<strong>en</strong><br />
this error occurs.<br />
b. Power cycle the printer, and retry.<br />
Load new rolls of laminate.<br />
17027 TOP LAMINATE OUT The top laminate has run out. Load new roll of laminate.<br />
136 Zebra <strong>ZXP</strong> <strong>Series</strong> 7 Card Printer User’s <strong>Manual</strong> P1036101-001
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