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April Edition 2010 - New York Nonprofit Press

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<strong>April</strong> <strong>2010</strong> <strong>New</strong> <strong>York</strong> <strong>Nonprofit</strong> <strong>Press</strong> www.nynp.biz 11<br />

Adult Services<br />

BCS offers a wide range of employment<br />

programs for individuals with disabilities.<br />

less clinical, but no less important. BBCS<br />

Homemakers are in-house teachers and role<br />

models for troubled parents whose children<br />

are at risk of foster care placement.<br />

Unlike home health aides who primarily<br />

do hands-on work with the elderly,<br />

homemakers work with the family as a<br />

whole, explains Marilyn Millien-Harris,<br />

Director of Homemaking for BBCS. “We<br />

have to teach and train the parent on child<br />

care, parenting and better home management<br />

skills,” she says.<br />

Parents in Homemaking cases may<br />

have physical or mental health challenges,<br />

making these cases infinitely more complex.<br />

“Mostly it has to do with parenting<br />

issues or a mother’s physical or mental inability<br />

to keep a clean home,” says Millien-<br />

Harris. “We’ve gone into homes with piles<br />

of dirty dishes and laundry that hasn’t been<br />

done for a month.”<br />

Homemakers are also another line of defense<br />

in terms of child safety. “They receive<br />

training every year in terms of how to ensure<br />

safety in the home,” says Millien-Harris.<br />

“They are mandated reporters. If they see<br />

anything that may signify neglect or abuse<br />

they have a responsibility to report it.”<br />

Homemakers typically work in the<br />

home of fragile families for a minimum of<br />

20 hours per week – and up to 24/7 in particularly<br />

troubled cases. “We have two or<br />

three cases where the parent has cognitive<br />

delays and ACS doesn’t trust the mother’s<br />

judgment,” says Millien-Harris.<br />

All Homemaking cases are referred by<br />

ACS, which lately has been cutting back.<br />

BBCS currently has just over 100 homemakers<br />

and serves an estimated 175 families<br />

annually.<br />

A year and one half ago, BBCS expanded<br />

its work with troubled youth to include<br />

a partnership with the NYC Department<br />

of Education on the development of a<br />

“Transfer School” for “over age and under<br />

credited” students. DOE provides the education<br />

and BBCS provides the counseling<br />

and support services to help students deal<br />

with the non-academic challenges which<br />

hindered their prior educational progress.<br />

“Our counselors help them deal with their<br />

personal issues and make sure that family<br />

dynamics do not interfere with their capacity<br />

to learn,” says Goodman. “We will do<br />

whatever it takes to help them succeed.<br />

We’ll call them up in the morning and make<br />

sure they are up and on their way to school.<br />

We work with parents to get them involved<br />

in a positive way.”<br />

BBCS’ third and largest “bucket” of<br />

services is targeted at fostering self sufficiency<br />

for adults, many of whom live with<br />

disabilities or other significant challenges.<br />

“We serve people with psychiatric disabilities,<br />

people with developmental disabilities<br />

and others,” says Leslie Klein, Director of<br />

Adult Rehabilitation Services.<br />

In terms of services for those with<br />

psychiatric disabilities, BBCS offers two<br />

clubhouse programs, continuing day treatment,<br />

supported employment, an adolescent<br />

employment and education program, transitional<br />

living and an enclaves in industry<br />

program.<br />

Klein is particularly excited about the<br />

growing focus on rehabilitation and recovery.<br />

“In the past, the focus was primarily on<br />

reducing symptoms,” she explains. “These<br />

days, the focus is on gaining or regaining<br />

life roles, helping people to set and achieve<br />

goals that are personally relevant to them.”<br />

Goals include learning job skills, finding<br />

employment and living independently.<br />

BBCS’ two clubhouse programs – perhaps<br />

the most recovery-focused of all programs<br />

for individuals with mental illness<br />

– have been repeatedly certified by the International<br />

Center for Clubhouse Development<br />

(ICCD). “These are wonderful programs,”<br />

says Klein. “I am always amazed when I<br />

see the changes and growth in clubhouse<br />

members.”<br />

Metro Club in downtown Brooklyn and<br />

the East <strong>New</strong> <strong>York</strong> Clubhouse each have approximately<br />

150 members who effectively<br />

run the programming with BBCS’ support<br />

and supervision. The next challenge will be<br />

a transition to the Office of Mental Health’s<br />

Personalized Recovery Oriented Services<br />

(PROS) licensing model which opens the<br />

door to much needed Medicaid funding, but<br />

adds record keeping, documentation and<br />

billing complications – as well as the danger<br />

of a potential shift in culture associated with<br />

a medical model program. “We are starting<br />

with Metro Club,” says Klein. “We opted to<br />

be in the first group in the hope that we will<br />

learn to do the model well.”<br />

BBCS is actively involved in cutting<br />

edge research on the most effective ways to<br />

deliver psychiatric rehabilitation services.<br />

“We are just coming off a three-year project<br />

with researchers from Dartmouth University<br />

on the effectiveness of combining Cognitive<br />

Remediation and Supported Employment,”<br />

says Klein. Now the agency is beginning<br />

a second three-year study which will look<br />

at the impact of adding Illness Management<br />

and Recovery as a third coordinated component<br />

to this combination of treatments.<br />

“They haven’t published the results of the<br />

first study yet, but I think they saw a positive<br />

correlation. With the third element, they are<br />

hoping to do even better,” says Klein.<br />

BBCS offers a broad range of similarly<br />

targeted services for individuals with developmental<br />

disabilities, including day habilitation,<br />

pre-vocational training, a sheltered<br />

workshop and supported employment. “We<br />

have recreation, residential rehabilitation<br />

and Medicaid service coordination,” says<br />

Klein.<br />

One exciting new initiative is a residential<br />

program in which 12 consumers with<br />

developmental disabilities, who had been<br />

BBCS continued on page 12<br />

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