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Interviewing Postal Inspectors, Obtaining Their ... - NALC Branch 908

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<strong>NALC</strong> Arbitration Advocate Page 11<br />

Volume 2, Issue 2 May 1998<br />

'/'&;(14'.#;'&&,756/'065<br />

Proof of Harm Supports Advocate’s Demand for Remedies<br />

6ometimes a persuasive arbitration<br />

advocate can marshal powerful<br />

facts to help wring an unusual<br />

remedy from a relatively ordinary<br />

contract violation. That’s what<br />

happened in a recent case decided<br />

by regional Arbitrator Walter Powell,<br />

C-17771, November 15, 1997.<br />

The case arose in Lansdale,<br />

Pennsylvania, where jointly administered<br />

route inspections were completed<br />

on October 15, but despite<br />

two extensions of time, 12 of the<br />

required new routes were not established<br />

by the following January<br />

31 st . As the arbitrator stated, the<br />

facts were “largely undisputed.”<br />

Various management difficulties,<br />

rather than intentional stalling,<br />

had led to the delay. The <strong>Postal</strong><br />

Service had<br />

placed a temporary<br />

freeze on<br />

PTF promotions<br />

to full-time.<br />

Postings had to<br />

be conducted<br />

throughout the<br />

entire Philadelphia<br />

area. Transfers of carriers<br />

from other stations were delayed.<br />

New vehicles were unavailable and<br />

the old ones eventually obtained<br />

needed complete overhauls. New<br />

relay boxes had to be installed.<br />

Extreme winter weather added<br />

to these delays and also brought<br />

extra burdens to carriers who were<br />

already working overburdened<br />

routes. Some twenty-two snow and<br />

ice storms delayed the mail and<br />

made the routes particularly difficult<br />

to carry. During this period all<br />

of the carriers at the Lansdale Post<br />

Office worked maximum overtime.<br />

In arguing for a monetary remedy<br />

at arbitration, <strong>NALC</strong> needed to<br />

convince the arbitrator that overtime<br />

pay alone was insufficient to<br />

remedy the <strong>Postal</strong> Service’s failure<br />

to implement needed adjustments<br />

within 52 days, as required by Section<br />

211.3 of the M-39. And it<br />

needed to overcome the fact that<br />

management’s contract violation<br />

was not intentional or in bad faith,<br />

but rather the result of difficulties<br />

and omissions.<br />

*' #&81%#6'<br />

5*19'& 6*' *#4/<br />

&10' $; 6*' (#+.74'<br />

61 #&,756 4176'5T<br />

The union advocate succeeded<br />

by providing evidence that the affected<br />

carriers had suffered a<br />

“harm”—they had been forced to<br />

work extraordinary hours under<br />

difficult conditions. <strong>NALC</strong> offered<br />

facts showing that the carriers had<br />

suffered “bad<br />

morale, additional<br />

stress<br />

and total discomfort”<br />

as a<br />

result.<br />

The union<br />

also provided<br />

arbitration<br />

precedent establishing the power of<br />

an arbitrator to grant monetary<br />

remedies in situations not explicitly<br />

contemplated by the language of<br />

the National Agreement. National<br />

Arbitrator Gamser’s decision in C-<br />

03200 was quoted by Arbitrator<br />

Powell’s decision:<br />

To provide for an appropriate<br />

remedy for breaches of the<br />

terms of the agreement, even<br />

where no specific provision<br />

defining the nature of such remedy<br />

is to be found in the agreement,<br />

certainly is found within<br />

the inherent powers of the arbi-<br />

trator.<br />

Arbitrator Powell distinguished<br />

the case before him, in which management’s<br />

violation had resulted<br />

from omissions and failures, from<br />

the facts of this Gamser case, in<br />

which management behavior had<br />

flagrantly disregarded the contract.<br />

However, he apparently was convinced<br />

by two additional cases offered<br />

by <strong>NALC</strong>, in which arbitrators<br />

had specifically approved the<br />

granting of additional, compensatory<br />

remedies to carriers affected<br />

by a failure to adjust routes within<br />

the time limit. C-14385, Regional<br />

Arbitrator Alan Walt, April 13,<br />

1995; C-10167, Regional Arbitrator<br />

Robert Williams, August 6, 1990.<br />

Arbitrator Powell sustained<br />

the grievance even though local<br />

management had not violated the<br />

contract intentionally. He further<br />

ordered monetary remedies for all<br />

of the carriers whose routes were<br />

not timely adjusted:<br />

♦ $10.00 per day for affected carriers<br />

who had signed the overtime<br />

desired list; and<br />

♦ One hour of pay at the overtime<br />

rate per day, for carriers<br />

who had not signed the OTDL.<br />

This award shows how an advocate<br />

can use precedent and effective<br />

argument to obtain a monetary<br />

remedy even where management’s<br />

contract violation is apparently unintentional.<br />

It stands for the principle<br />

that the National Agreement<br />

empowers an arbitrator to provide<br />

a remedy where there has been a<br />

wrong.<br />

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