Annual report & review 2006 - Shopic.com

Annual report & review 2006 - Shopic.com Annual report & review 2006 - Shopic.com

09.01.2015 Views

Different & better – consumers & communities We have built a network of progressive entrepreneurs working at the heart of communities with unparalleled knowledge of local needs and regional trends. This is an approach that promotes a people‐oriented culture, within which our retailers can grow their businesses. It’s also a model that recognises the value of vibrant, sustainable communities, and it enables us to respond to local demands with timely, focused and appropriate products, innovative services and neighbourhood initiatives. Working with progressive entrepreneurs, we continue to develop and improve our business by playing to our strengths as the company committed to offering the advantages of large scale shopping in a local context. phoNeS FoR NuRSeS Throughout 2006, Centra retailers worked with Ireland’s Jack & Jill Foundation to encourage customers to recycle their mobile phones and, in the process, support sick children. phones in working order are refurbished and exported to developing countries, while broken phones are dismantled, allowing some parts to be re-used. The toxic elements are removed and disposed of safely, so they are kept out of landfill. The Foundation provides early intervention, home-respite care and support to families with children up to the age of four. Many of these children have severe developmental problems and require extended care. Since its inception the Jack & Jill Foundation has helped more than 700 children and their families in Ireland, and by recycling 50,000 handsets the charity will be able to employ two full-time nurses for a year. 1 ChaMpIoNING ChoICe A great grocery store is often the heart of a community and access to vibrant local stores is particularly important to time‐strapped consumers and shoppers without cars. By supporting independent retailers in all our markets we help family‐run, town‐centre retail outlets thrive. 32 ways Musgrave delivers value to consumers & communities MuSGRAVe GROup pLC aNNuaL RepoRT & ReVIeW 2006

Different & better – consumers & communities In the heart of local communities Mark Richardson, Budgens, Newent Mark Richardson believes in local values and is committed to the view that a great local store must be an integral part of the community it serves. This is why he supports, sponsors and works with local schools and youth groups, running competitions and activities and organising store visits. ‘Putting the store at the heart of the community also means supporting suppliers in the area,’ explains Mark. Mark regularly has local product ‘We currently sell products from 22 local suppliers, 14 of which are local farmers.’ He regularly has local product samplings at the store and invites his suppliers to come and introduce their wares to the community. samplings at the store and invites his suppliers to come and introduce their wares to the community. In addition to his role as one of five local retailers on the committee for the Chamber of Commerce, Mark is one of two retailers chosen by the council to sit on the regeneration committee to act as a spokesperson for other retailers in the village. Mark undertakes a great deal of sponsorship within his local community. For example, his store is the only retail sponsor of the Newent Onion Fair, the village’s biggest yearly event, attracting 12,000 visitors from surrounding areas. He also supports Newent Dial-a- Ride and the Newent Shuttle – both providing transport services for the elderly from within and just outside the village. ‘We also try to do what we can for the youth in the area,’ he says. ‘We’ve supported the local youth ‘Chillout Zone’, which introduces kids to activities like computing and sports – and the store also sponsors the shirts of the Newent Comprehensive football team.’ ‡ 3 meeting local needs Because our independent retailers tend to live and work in the communities they serve, they can be especially responsive to local needs – from establishing opening hours to suit customers’ lifestyles or sponsoring local sports teams, to driving major national initiatives like Kids in Action in Ireland and Action Cancer in Northern Ireland at a community level. 2 great fresh food Bringing high-quality fresh foods to local communities is what our business is all about. To get fresh products to consumers even faster we’ve invested heavily in some of the world’s most advanced fresh food storage and logistics systems. 33 Musgrave Group Plc Annual Report & Review 2006

Different & better – consumers & <strong>com</strong>munities<br />

We have built a network of<br />

progressive entrepreneurs<br />

working at the heart<br />

of <strong>com</strong>munities with<br />

unparalleled knowledge<br />

of local needs and<br />

regional trends. This is an<br />

approach that promotes a<br />

people‐oriented culture,<br />

within which our retailers<br />

can grow their businesses.<br />

It’s also a model that recognises the value of<br />

vibrant, sustainable <strong>com</strong>munities, and it enables us<br />

to respond to local demands with timely, focused<br />

and appropriate products, innovative services and<br />

neighbourhood initiatives.<br />

Working with progressive entrepreneurs, we<br />

continue to develop and improve our business by<br />

playing to our strengths as the <strong>com</strong>pany <strong>com</strong>mitted<br />

to offering the advantages of large scale shopping<br />

in a local context.<br />

phoNeS FoR NuRSeS<br />

Throughout <strong>2006</strong>, Centra retailers worked with<br />

Ireland’s Jack & Jill Foundation to encourage<br />

customers to recycle their mobile phones and, in the<br />

process, support sick children.<br />

phones in working order<br />

are refurbished and<br />

exported to developing<br />

countries, while broken<br />

phones are dismantled,<br />

allowing some parts to<br />

be re-used. The toxic<br />

elements are removed<br />

and disposed of safely,<br />

so they are kept out of<br />

landfill.<br />

The Foundation provides<br />

early intervention, home-respite care and support to<br />

families with children up to the age of four. Many of<br />

these children have severe developmental problems<br />

and require extended care.<br />

Since its inception the Jack & Jill Foundation has<br />

helped more than 700 children and their families in<br />

Ireland, and by recycling 50,000 handsets the charity<br />

will be able to employ two full-time nurses for a year.<br />

1 ChaMpIoNING ChoICe<br />

A great grocery store is often the heart of a <strong>com</strong>munity<br />

and access to vibrant local stores is particularly important<br />

to time‐strapped consumers and shoppers without cars.<br />

By supporting independent retailers in all our markets we<br />

help family‐run, town‐centre retail outlets thrive.<br />

32<br />

ways Musgrave delivers<br />

value to consumers<br />

& <strong>com</strong>munities<br />

MuSGRAVe GROup pLC aNNuaL RepoRT & ReVIeW <strong>2006</strong>

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