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Annual report & review 2006 - Shopic.com

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Different & better – retailers & local suppliers<br />

Budgens – helping you shop locally<br />

In November <strong>2006</strong>, independent retailers Andy and<br />

Hitesh Patel opened a new look Budgens store at Virginia<br />

Quays in the heart of London’s developing Docklands.<br />

The 4,500 square foot store is the first retail outlet to<br />

open in a major new housing development sited on the<br />

doorstep of East India station on the Docklands Light<br />

Railway, with a view of the Millennium Dome.<br />

In keeping with its highly urban environment, the Patels’<br />

new store is slick, sleek and contemporary.<br />

the local <strong>com</strong>munity including, for example, the recent<br />

addition of a dry cleaning service.<br />

And innovative services are matched with a broad, highly<br />

targeted product range, including premium brands like<br />

Duchy, Cranks, Burts and Green & Black.<br />

The store also highlights a delicatessen counter with fine<br />

cheeses, meats and antipasti, a rotisserie, ‘Good‐to‐Go’<br />

hot food, and freshly prepared curry from the world<br />

famous Bombay Brasserie.<br />

Andy and Hitesh have more than 30 years of retail<br />

experience behind them. ‘Providing a high level of<br />

service and a range that matches the demands of our<br />

customers is all about realising our ambition to create<br />

one of the very best convenience stores in the country,’<br />

says Andy.<br />

Virginia Quay is the first Budgens store to have a smoothie<br />

and juice bar, where health conscious customers can pick up<br />

a freshly pressed Detox Special as well as fresh coffee to take<br />

away, along with pastries and freshly filled baguettes from the<br />

in‐store bakery<br />

In addition to the classic Budgens offering of fresh fruit,<br />

meat and poultry, plus groceries, chilled and frozen food<br />

and own label products, much thought and planning<br />

has gone into tailoring ranges and services to appeal to<br />

The Patels believe in be<strong>com</strong>ing involved in <strong>com</strong>munity<br />

concerns, like supporting Richard House children’s<br />

hospice, which provides respite and end-of-life care and<br />

support to life-limited children and their families. On the<br />

store’s opening day, representatives from Richard House<br />

came along to conduct the official opening as Andy and<br />

Hitesh handed over a cheque for £500.<br />

They also have a collection scheme<br />

in-store and treats and goodies<br />

are provided for Richard House<br />

events such as birthday parties and<br />

Christmas carol concerts. ‡<br />

28<br />

Local food for local stores<br />

– Essential Dressing<br />

Anne and Kevin Capper used to own a<br />

restaurant and had such a huge demand<br />

for their salad dressings and sauces<br />

they decided to bottle the magic and<br />

turn it into a full time business. The<br />

Essential Dressing range now <strong>com</strong>prises<br />

delicious drizzles, sauces, dips, coulis and<br />

fudge sauces to die for, and stunningly<br />

presented. The range is made entirely with natural products<br />

– and wherever possible, locally sourced and produced. The<br />

range can be found in Budgens stores in South-West England.<br />

Budgens and Newitt & Sons –<br />

a winning <strong>com</strong>bination<br />

Our relationship with award‐winning<br />

family butcher and deli, M Newitt & Sons,<br />

of Thame, Oxfordshire, continues to<br />

flourish. There are now premium quality Newitt deli offerings<br />

including pies, quiches, sausages, ham and bacon plus value<br />

added products and ready to cook dishes in more than 40<br />

stores and to date 600 staff have been trained to service the<br />

range. In addition, pre-packed pies and quiches are available<br />

from the chilled shelves in more than 100 stores around the<br />

country via Budgens’ central distribution network and seasonal<br />

products such as hampers are also in the pipeline.<br />

Musgrave Group Plc <strong>Annual</strong> Report & Review <strong>2006</strong>

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