Annual report & review 2006 - Shopic.com

Annual report & review 2006 - Shopic.com Annual report & review 2006 - Shopic.com

09.01.2015 Views

Many of our stores now lead with fairly priced, top quality local produce, and our increased focus in this area has really raised 12 the standards of local community shopping Musgrave Group Plc Annual Report & Review 2006

Interview with our Group CEO exciting to take a brand like Londis on a journey that sees steadily enhanced range, value and services for consumers that means more business for retailers. A good example of this is the improved fresh range we introduced to Londis stores in 2006. It will come as no surprise to Irish people that our Centra brand has made a huge contribution to establishing Ireland as a world leader in the convenience market – and that we’re bringing even greater consumer choice to Ireland’s convenience sector with the more recent success of our Daybreak brand. How are retailers improving their offers to customers CM: We’ve worked hard with retailers to improve significantly the quality and range of fresh food on offer. In addition, many of our stores now lead with fairly priced, top quality local produce, and our increased focus in this area has really raised the standards of local community shopping. We’ve also concentrated on responding to local needs and encouraging retailers to incorporate a wide range of additional services. Take our Centra forecourt in Lee’s Charleville – it is in the vanguard of Centra innovation with hot food including a wokery made up to eat in or take away; you can also get a cappuccino, latte or a fruit smoothie. If you decide to dine in you can watch Sky News, re-charge your mobile phone free of charge or check your emails by availing of the WiFi hotspot. In Great Britain, our new wave of Budgens stores are also leading the way with this strong emphasis on consumer services – from in-store dry cleaning services to tasting and demos by specialist suppliers. And this is just the beginning, with new stores coming on board over the next few months. Although our stores are already recognised as some of the best convenience brands worldwide, we want to continue to push the boundaries, so they become the de facto convenience brands of choice, by consistently anticipating changing consumer needs. Why is it so important that local stores thrive in the heart of communities CM: Partly it’s about choice. The lifestyle shift – with both partners in half of all households now working outside the home – continues to build demand for convenient, easily accessible stores, with healthy, ready‐meal solutions and food-to-go. For many families, the traditional once-a-week household shop is being replaced by multiple visits to convenient stores. But it’s also about building and maintaining sustainable communities. The small independent store is so often the lifeblood of our communities and in many cases the decline of a village or town is directly linked to the closure of the local independently owned shop. Through our network of independently owned local stores, we have seen the positive contribution a store brings to the community – from supporting local producers, to creating vibrant, sustainable, economic infrastructures that encourage local trade and provide a place for sharing news and vital local information. Local store owners take on a responsibility for the communities in which they operate. They care about their customers, their local suppliers and the environment that surrounds them. What are your priorities for the year ahead CM: As always, my priorities centre on working with our retailers to anticipate consumer demands and to meet those demands with innovation, quality and value for money. And right now I believe there’s a real sense of urgency in our mission. Operating in the heart of local communities, much closer to consumers than the multiples, our retailers are ideally positioned to provide this different and better shopping experience. It’s our job to give them whatever they need to deliver that experience to their customers. 13 Musgrave Group Plc Annual Report & Review 2006

Many of our stores now lead with fairly<br />

priced, top quality local produce, and our<br />

increased focus in this area has really raised<br />

12<br />

the standards of local <strong>com</strong>munity shopping<br />

Musgrave Group Plc <strong>Annual</strong> Report & Review <strong>2006</strong>

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!