October 2003 - International Brotherhood of Teamsters

Victory at ABX
World Airways and ABX Air Contracts • Strike Three for Baseball-Style Arbitration
Overtime Victory for Working Families • Security Training for Crewmembers
INSIDE:

Keeping A Close Eye
On the Airlines
A Message from Teamsters General President Jim Hoffa
Workers all over this industry are being asked for pay cuts and other concessions
but one look at the recently negotiated contracts at ABX Air and
World Airways shows that Teamster strength has not diminished.
Better medical coverage, higher wages, unprecedented job protections—
these are some of the things we have fought for and won recently and it is up to
all of us to hold management to these contracts.
Even though we have settled some major agreements and won some big
fights in Congress over the past few months, there is still much work to be done.
Airlines are still trying to shortchange workers.
This is just one example of what lengths management will go to. Rest
assured, the Teamsters are keeping an eye on the situation and others like it
and continue to watch out for your interests.
Fraternally,
Table
of
Contents:
Airline Roundup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Never a Dull Moment at Continental
A Watchful Eye on G.E.
Allied Arbitration Achievement
US Air Workers Reach Tentative Agreement
Hawaiian Teamsters Ratify Airline Contract
Twice as Nice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Airline Legislation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Strike Three for Baseball-Style Arbitration
Teamster Tells Congress: “Arm Pilots”
Supplemental Cargo Carriers Find Niche . . . . . . . . . . . .8
Working Families Victorious in Senate on Overtime . . . . .9
Safety and Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Airlines Reject Security Training for Crewmembers

Joining Forces
A Message from Teamsters Airline Division Director Don Treichler
The Teamsters Airline Division has
been busy dealing with the myriad
threats to airline workers. Through our
lobbying efforts and our association
with other unions, many of those
threats are being defeated.
One example is baseball-style
arbitration, something we have been
lobbying against for quite some time.
Another is a loophole we are trying to
close that allows maintenance bases
overseas to not be held to the same
standards as maintenance bases within this country.
Our association with other airline mechanic unions
has helped in our lobbying efforts on these issues. In
order to better respond to mounting threats to aviation
security, the AFL-CIO’s three mechanics unions, under the
auspices of the Transportation Trades Department, formed
the Aircraft Mechanics Mobilization Committee.
With us, the Transport Workers and Machinists will
develop strategies to put a stop to management’s efforts
to outsource aircraft maintenance to overseas facilities
and countless other issues.
Back to School
with the Teamsters
James R. Hoffa Scholarship Awards 75 Students
For more information on the
Teamsters Airline Division, contact:
Don Treichler, Director: 202-624-6848
Victoria Gray, International Representative: 800-635-3961
Nancy Garcia, International Representative specializing in
Health and Safety Issues: 800-635-3961
Is Your Information Up-To-Date
For those who did not receive this Journal in the mail at
home, please get in touch with your local and make sure
they have the proper information about your address, where
you work and your craft and class.
Airline Journal is the official publication
of the Airline Division of the
International Brotherhood of Teamsters,
25 Louisiana Avenue, N.W.,
Washington, D.C. 20001-2198. It is published quarterly for
Teamsters working under the Railway Labor Act, including dispatchers,
customer service representatives, flight attendants, aircraft
maintenance technicians and related crafts, stock clerks, customer
service and ramp personnel, pilots and flight engineers, other
groups such as the AIRNC personnel and all crafts and classes in
the railroad industry.
Thousands of students honored the
memory of labor pioneer James R.
Hoffa by applying for a scholarship
that bears his name. The 75 scholarship
winners will use the money to
further their education, as well as
the legacy of the Teamsters.
“The Teamster tradition of assisting
working families lives on through
this scholarship,” said Teamsters
General President James P. Hoffa.
“My father would be proud to have
his name associated with such an
important cause.”
Applicants compete in one of the five geographic
regions where the Teamster parent’s local union is located.
Twenty-five of the awards total $10,000 each. Fifty of
the awards are one-time grants of $1,000. The scholarships
are disbursed to the college or university at the
beginning of the recipient’s freshman year.
Funding for the scholarship program comes from the
James R. Hoffa Memorial Scholarship Golf Tournament,
donations and the sale of merchandise like a scale model
truck, Teamster jeans, t-shirts and denim jackets.
Information on how to support the scholarship can be
found on the Internet at www.teamster.org.
November 2003 / VOLUME 1, NO. 3
November 2003 Teamsters Airline Journal 1

Airline Roundup
Never a Dull Moment
at Continental
Ongoing Activities with Mechanics
Keeps Representation Strong
Representation for mechanics and related workers at
Continental Airlines is a microcosm of Teamster
Representation. In the past few months, members have
received continuing education and training, there has
been ongoing political action, shareholder accomplishments,
and ongoing contract enforcement and improvements.
Contract Activities: The Teamsters Airline Division is currently
surveying the mechanic and related worker bargaining
unit at Continental for the contract reopener.
During their last contract negotiations, the workers kept
open their right to press for better pay when the company
and the industry is doing better. The contract will be
reopened in October, 2003.
Training: Over the past several months, rank-and-file
stewards and activists at Continental and ExpressJet,
also called Continental Express, have been receiving
training in contract negotiations and the roles of the steward.
The latter training focuses on leadership, communication,
roles and responsibilities of the steward and a
primer on the
Railway Labor Act.
“These trainings
taught our rank-andfile
how unions really
work,” said Lori
Frascone, business
agent for the
ExpressJet members
of Local 19 in Texas.
“The seminars
helped the members
to understand the
importance of having
a union and to show
system-wide solidarity
throughout the collective bargaining process and during
the term of the contract.”
Shareholder Activity: At the Continental shareholder
meeting in June, Teamster members were there to question
potential conflicts of interest from Board members,
especially those of Director David Bonderman.
Bonderman is the President of the Texas Pacific Group,
which once was the principal shareowner of Continental
and now controls competitor America West Airlines.
Continental mechanic shareholders, represented by
the Teamsters, led the shareholder outcry.
“What we asked for were assurances that our Board
was not aiding competitor airlines,” said Robert Rausch,
Continental mechanic shareholder and Teamsters Local
19 representative. “We are on the front lines every day
working to protect our airline in a flailing economy. I don’t
believe saving our competition helps Continental workers
or shareholders.”
A Watchful Eye on G.E.
Local 19 Nabs Three Important Victories
Local 19 has been relentless in their pursuit of arbitrations
and the results have been showing up all over the local.
One of the bargaining units that has benefited most from
these victories has been the workers at the General
Electric Engine Systems plant in Dallas.
“We’ve had some huge victories lately,” said Chris
Goewey, business agent with Local 19. “The three we
recently had at G.E. Engine Systems have been important
ones.”
Phil Vaughan, an airline engine mechanic, was unfairly
fired and the Teamsters, through arbitration, got him his
job back and had the company pay his back wages and
benefits to the tune of almost $50,000. The company
unfairly suspended John Bushong, another Teamster with
G.E. Engine Systems. Through arbitration, his employer
had to make him whole for the lost pay as well.
“Local 19 took on General Electric, fought hard for us
and won,” Vaughan said. “When management does something
wrong, the Teamsters don’t sit by and let them get
away with it.”
2 Teamsters Airline Journal November 2003

And they’re still at it. Recently, the local settled 16 grievances
for G.E. Engine Systems workers.
“Management was doing their job for them so we filed
grievances,” Goewey said. “We settled it and all 16 members
are getting paid for 36 hours of work because of what
management did. It comes to more than $10,000 for the
group.”
There are more than 200 members in the bargaining
unit who are mechanics, machinists and quality control personnel.
The aircraft engines they rebuild are key to the safe
transit of passengers, crew and cargo all over the world.
Allied Arbitration
Achievement
Arbitrator Sides with Local 618 Workers
Fuel workers with Allied Aviation won an arbitration victory
that resulted in an award of more than $3,000 in back
pay in May, 2003. The 24 workers affected are members of
Local 618 in St. Louis and work at the Lambert-St. Louis
International Airport. The dispute arose from contract interpretation
and how holiday pay works. The matter was
turned over to an arbitrator who ruled in favor of the workers.
“The workers were pleased with the ruling because it
was a clear-cut case where Allied was wrong,” said Dan
Heumann, Vice President and Business Agent of Local 618.
US Air Workers
Reach Tentative Agreement
Teamsters to Vote on Six-Year Contract
by End of October
After a protracted bargaining process, the Teamsters at a
US Airways subsidiary, P.S.A., have reached a six-year tentative
agreement with their employer.
The negotiations took 20 months but the results were
worth the wait for the nearly 1,000 fleet and service workers
that include baggage handlers, ticket and gate agents.
“It’s a very good contract. We didn’t accept any concessions,”
said Charlie Byrnes, Chairman of the Teamsters
P.S.A. Negotiating Committee and Secretary-Treasurer of
Local 926 in Pittsburgh. “The tentative agreement will provide
some of the highest wages in the express airline industry.”
In the tentative agreement, the bargaining committee
managed to work out many issues that part-time workers
had with their employer, as well as getting double-time for
workers doing anything in excess of 56 hours.
“We got just about everything we wanted in the contract,
including extra vacation for some of the Teamsters,”
Byrnes said. “For an airline that just came out of bankruptcy,
this is an amazing contract.”
Hawaiian Teamsters
Ratify Airline Contract
Local 996 Delivers for Aloha Island Air Workers
“Aloha” may mean both hello and goodbye in Hawaii, but
for a group of Teamsters at Local 996, it now also means
“great contract.”
An overwhelming majority of Teamsters at Aloha Island
Air voted to ratify a tentative agreement with their employer.
The 83 members of the bargaining unit work as customer
service agents, flight attendants, fuelers and ramp workers.
The four-year agreement was ratified by 85 percent of
those voting on Friday, July 25.
“The members stayed unified during the negotiations
for this contract and it shows,” said Ron Kozuma, Secretary-
Treasurer of Local 996 in Honolulu, Hawaii. “There are plenty
of positive facets to this agreement.”
Highlights of the contract include:
✶ Pay increases every year of the contract;
✶
✶
✶
A legitimate grievance procedure;
More sick leave with an increased vacation incentive;
and
Full medical benefits.
November 2003 Teamsters Airline Journal 3

Twice
asNice
asNice
Two Key Agreements Reached Within Two Weeks
If you read the papers or watch the news, you know the airline
industry is in trouble. Furloughs are happening all over the place,
wages are being cut and airlines are pleading poverty—which is
why two new contracts at Teamster-represented airlines are nothing
short of remarkable.
Flight deck crewmembers with ABX
Air ratified an agreement between
their employer and Teamsters
Local 1224, which represents the
nearly 800 workers in the
bargaining unit. The contract
greatly improves their scope
language and job protections,
gives them a signing bonus and
significant wage increases.
Flight attendants represented
by Local 210 have also ratified a
contract with World Airways. Under
the agreement, the nearly 500 flight
attendants would get higher pay,
better health coverage and other
benefits.
“Both of these contracts are
impressive given the current state
of the airline industry,” said Don
Treichler, Director of the Teamsters
Airline Division. “Through good
communication and strong
bargaining, we achieved these
contracts.”
ABX Air Contract
“The negotiating team did a
tremendous job with the situation
they were working with,” said Capt.
John Grehan, a member of the TA
Ratification Committee and ABX
4 Teamsters Airline Journal November 2003

pilot. “I believe the support of
the membership for this
agreement shows that the
members understand the
importance of having that
language in place.”
ABX Air flight deck
crewmembers also had touchy
negotiations, but a tentative
agreement was reached in
early August, voting took place
the following week and the
agreement was ratified with 95
percent of the vote.
“The biggest issue we had
was scope and successorship
language and that has been
taken care of in this
agreement,” said Dan Graves,
Secretary-Treasurer of Local
1224, based in Wilmington,
Ohio. “This language helps
secure the future of our flight
deck crewmembers, who will
go with the airline in the event
of any kind of acquisition.”
World Airways Contract
“I have tons of friends at
other airlines and they’re all
getting pay cuts,” said Julio
“
Feliciano, a World Airways flight attendant Teamster
for the last 11 years. “We’re getting increases.”
The three-year tentative agreement was settled
on only after contentious negotiations that have
been in mediation since March 15, 2002. In
September, the bargaining unit accepted the
agreement by a vote of 303-to-20.
“We fought hard for this contract that includes
provisions these workers have needed,” said
Cynthia de Figueiredo, business agent for Local 210.
“This contract is a great thing for us. The best
aspects of the contract are the improved medical
plan, crew rest seats and new bidding system,” said
Margo Brady, a Teamster flight attendant with the
airline for 36 years. “We also held onto our scope
Both of these contracts are
impressive given the current
state of the airline industry
—Don Treichler
Director, Teamsters Airline Division
“
language, duty day and
pension—which is no
small thing.”
“We were one of
the first airline flight
attendant groups to go
with the Teamsters and
it has paid off again,” Brady said. “The Teamsters are
able to give us good representation because they
have members in all walks of life that can stop an
airplane if they have to.”
November 2003 Teamsters Airline Journal 5

Airline Legislation
Strike Three for
Baseball-Style Arbitration
Airline Industry Tells CESTA to Get Lost
Enough strikes have been called against baseballstyle
arbitration by organized labor. For the time being,
they’re benched on the sidelines unless airline management
gets greedy enough to call them back.
On July 10, 2003, the Bloomberg news service reported
that airlines in the United States have “halted a campaign for
legislation to require settlement of airline labor disputes in binding
arbitration.”
The main group lobbying for baseball-style arbitration has
been Communities for Economic Strength Through Aviation
(CESTA). Through pressure from the Teamsters Union and other AFL-
CIO affiliated unions, airlines have slowly been withdrawing their
support from this group.
As the strikes were growing against CESTA, airlines began to withdraw
their financial support.
Strike One: Baseball-style arbitration will destroy the ability of airline
employees to negotiate a fair contract.
Strike Two: The proposal would make it easier for airlines to win wage and work-rule
concessions, thereby driving down wages and benefits for all workers in the industry.
Strike Three: Airlines have been laying off workers under the guise of having no money.
These same airlines then turn around and pay themselves millions in bonuses and also
finance this anti-worker campaign overseen by a team of high-paid Washington lobbyists.
These are only a few of the strikes against this terrible idea, but at least the main sponsors
of CESTA are pulling out for now.
On June 20, 2003, the Fort Worth Star-Telegram reported: “With airlines enlisting labor
unions in their struggle to stem massive losses, the industry has quietly dropped an effort to
revamp labor law to prohibit airline unions from going on strike.”
“A lobbying group created by the industry last year to oversee its campaign has been put
on hiatus,” the story continues.
Baseball-Style Arbitration Q & A
Question and Answer with Teamsters Legislative Coordinator Fred McLuckie of
the Government Affairs Department
Q. What is going on with “baseball-style arbitration” right
now
A. Nothing. Labor put on a full court press to make it clear to Congress that baseball-style
arbitration was a non-starter. We also made it clear to the airlines that if they wanted our
6 Teamsters Airline Journal November 2003

help in securing government funding for security and
other related costs that they had to back off support of
legislation that would take away our collective bargaining
rights. We also attacked the issue on a political
front—boycotting political fundraising events sponsored
by lobbyists, and in some cases, former members
of Congress who had received labor support in
the past. It’s my understanding that the entire CESTA
campaign has been taken down.
Q. Is this something that workers in the
airline industry should stop worrying
about
A. No. We have to be vigilant. There are powerful members
of Congress who are not airline worker friendly.
Given the chance, they will revive this issue when they
think the time is right.
Q. What part did the Teamsters play in
thwarting this attempt to rob airline
workers of their rights
A. We were in the thick of the fight. General President
Hoffa made several Capitol Hill visits to members of
Congress. We cranked up our field operation and got
Teamster members to call, write, visit and e-mail their
Representatives and Senators.
Q. What are the other big issues the
Teamsters are tackling for airline
workers on the legislative front
A. Security training for flight attendants; closing the gaps
in security for cargo airlines and pilots; assuring that
airline workers get the due process, privacy and confidentiality
protections they deserve when they undergo
criminal background checks; flight attendant certification;
preventing cabotage (point-to-point delivery in the
U.S.) for air cargo; requiring foreign repair stations to
meet the same safety requirements (including drug and
alcohol testing) that U.S. stations do.
Teamster Tells Congress:
“Arm Cargo Pilots”
Local 1224 Secretary-Treasurer
Testified Before Aviation
Subcommittee
A dangerous loophole was left in
legislation arming airline pilots
that left thousands of planes vulnerable
to terrorism. As a result,
the Teamsters have been lobbying
Congress to arm cargo pilots.
Last year, Congress voted in
favor of allowing passenger and
cargo pilots to voluntarily be
armed to defend the cockpit. But
in conference at the 11th hour,
cargo pilots were left out of the legislation, leaving a
gaping hole in a layer of national security.
Dan Graves, Secretary-Treasurer of Local 1224 in
Wilmington, Ohio, testified on May 8, 2003 before
the House Aviation Subcommittee in favor of arming
the cargo pilots.
“This is not a labor issue or a company policy
issue; this is an issue of national security,” Graves
said. “And you, as members of Congress, are compelled
to protect the American people on the ground,
not just the passenger customers, from these airplanes.”
As a result of his testimony and further lobbying,
the legislation, part of the FAA Reauthorization Bill,
has passed the Senate and House of Representatives,
as well as a conference committee. The House and
Senate will deliver a final vote after the August
recess.
“Unlike passenger aircraft, cargo aircraft do not
have Federal Air Marshals, trained cabin crew, or
determined passengers to run interference should an
attack occur. Cargo planes also do not have reinforced
cockpit doors or screens to monitor what’s
happening in the back of the aircraft,” Graves said.
He testified that cargo pilots are “inherently more vulnerable
to hijacking, so it is imperative that we be
armed to defend not just ourselves but American citizens
on the ground.”
With new warnings of hijackings, Congress
should pay special attention to the legislation at
hand.
November 2003 Teamsters Airline Journal 7

Supplemental and Cargo Carriers Find Niche
Teamster Representation of Supplemental and Cargo Carriers
Gaining Ground
By Don Treichler
Teamster-represented carriers are divided between major
passenger carriers, fractional jets, regional carriers, and
supplemental and cargo carriers. The latter category
invariably operates under supplemental rules. Several of
our represented groups fall into this category. Among
these supplementals are ABX Air, Air Transport
International, Arrow Air, Centurion Air Cargo, Kalitta Air,
UPS, USA 3000, World Airways, and Zantop. Members
represented at these carriers vary from pilots and flight
engineers, to mechanics, flight attendants and dispatchers.
The ABX Air crewmembers engage in the business of
small package carriage. Because of the DHL/Airborne
merger and the intended spin off of the air carrier, the
combined operation will become the third largest domestic
package carrier and a sizeable force worldwide in competition
with FedEx and UPS. It operates a sizeable sort center
in Wilmington, Ohio out of its privately owned airfield.
UPS, another Teamster-represented cargo carrier, is one of
the two largest small parcel carriers.
Air Transport International (ATI) transports both passengers
and cargo. Its DC-8 fleet is operated worldwide.
Arrow Air also operates DC-8’s in addition to L-1011’s. Its
principal focus, however, is on South American cargo
operations and it also operates a sort center in Miami that
targets the fresh cut flower market. Centurion Air Cargo
also competes in the South American cargo market. Kalitta
Air carries cargo worldwide. Zantop carries cargo in the
mid-American domestic market.
USA 3000 organized in 2002 and currently is negotiating
its first collective bargaining agreement. It operates
charter and scheduled flights domestically and internationally.
These supplemental carriers constitute a fundamental
component of the U.S. air transportation system. Several
of these carriers participate in the U.S. Civil Reserve Air
Fleet (CRAF) program—some on a year-round basis and
others when called during times of national emergency.
Several of these carriers participated in the recent Middle
East conflict in support of our armed forces. World
Airways, among others, continue such support today.
Others continue such support today. These carriers seek
their particular industry
niches that provide
them growth opportunity
in the marketplace.
Such niches vary from
passenger charters to
small market scheduled
passenger operations
to small parcel cargo to
large lift cargo.
Not unlike the major
air carriers, supplementals
and cargo carriers
have been under stress
from the effects of
September 11, a cargo
recession, the loss of
market return following recent conflicts, and events such
as Severe Acute Respiratory Syndrome (SARS). Despite
such challenges, these carriers have continued to function,
often with less adverse effect than that experienced
by the major air carriers. Future success for these carriers
and our members will depend on their ability to identify
and expand dependable market niches that allow them to
prosper and grow.
Over the years, the Teamsters have negotiated industry-leading
contracts for these transportation sectors. Now,
the function of elected employees and the Union, on
behalf of members, is to avoid erosion of the improvements
already negotiated while seeking language to
improve future workplace and family security.

Safety and Health
Airlines Reject Security Training for Crewmembers
Much-Needed Training Devalued by Airlines
By Nancy Garcia, International Representative
Flight attendants and flight deck crew don’t have an option when it comes to dealing with an
emergency situation onboard an aircraft, whether it be fighting a fire in the cabin, aborting a
takeoff, opening an emergency exit or operating a defibrillator to save a passenger having a
heart attack. Nor do they have the choice of opting out of emergency training, including
hands-on or simulator training.
The airlines, however, want flight attendants and pilots to be able to opt out of another
type of training that will protect passengers and their own safety—crew
security training.
They have
apparently
forgotten all
about September
11 and why they
just received $2.9
billion from the
federal
government for
security costs.
Airlines have been lobbying Congress to make crew security
training voluntary. They also want it to be unpaid and taken
on the crewmembers own time. They have apparently forgotten
all about September 11 and why they just received $2.9 billion
from the federal government for security costs. With pilots
locked behind the reinforced door and flight attendants left
alone in the cabin to respond to a threat, crews need training to
coordinate an appropriate response and flight attendants need
additional training to defend themselves and their passengers.
In mid-June, air carriers and the Air Transport Association
(a trade organization made up of about 30 airlines) were successful
in having an amendment attached to the Federal
Aviation Administration (FAA) Reauthorization Act in the House
that would weaken previously legislated security training
requirements. This amendment was not included in the companion
Senate Bill, therefore a Congressional Conference
Committee met in July to work out compromise language.
Unfortunately, the Conference Committee was unable to
work out a compromise. Democrats on the Committee thought
they would be negotiating a bipartisan report to reauthorize
aviation programs, but when they got to the conference meeting,
they found that Republicans purposely scheduled it at a time to prevent little or no debate
on a report that bore little resemblance to either the House or Senate bills on several important
provisions. The Democrats refused to sign the Conference Report, but it will, nonetheless,
go to the floors of both the Senate and the House for a vote.
The Conference Report guts the mandatory cabin crew security training requirements,
making the training voluntary—all at a time when U.S. intelligence agencies are warning of
plans by the al Qaeda terrorist network to hijack more U.S. planes. The conference report further
jeopardizes aviation safety by allowing the privatization of our air traffic control system. It
also grants foreign cargo carriers a special interest exemption to evade cabotage laws by
allowing point-to-point domestic service between Anchorage, Alaska and the lower 48 states.
The Airline Division and the IBT Government Affairs Department are working diligently to
defeat the Conference Report and to ensure that security training remains mandatory and that
it includes the program elements necessary to prepare all crewmembers to respond to any
level of threat on an aircraft. Their lives, and the lives of their passengers may depend on it.
We will not let the air carriers and our legislators forget 9/11 and the lives of our fellow airline
employees lost that day.
8 Teamsters Airline Journal November 2003

International Brotherhood of Teamsters
Airline Division: Who We Represent
AVIATION
Air Canada
ABX Air
Air India
Air Portugal
Airport Group
Aloha Island Air
America West
Allegheny – US Airways
Air Tran
Air Transport International
ARINC
Arrow Air
C.C. Air
Centurion Air Cargo
Champion Air
Chautauqua
Comair
Continental Airlines
Continental (Air Micronesia)
Continental Express Jet
DHL
Dalfort
Dispatchers Service
NetJets
Express One
Frontier Airline
GE Engine Services
Grand Aire Express
Great Lakes Aviation
Gulfstream International
Hacor International
Horizon Air
Kalitta Air
Kuehne & Nagel Air Freight
LACSA
Northwest Airlines
Pakistan Airlines
PSA – US Airways
Ross Aviation
Signature Flight Support
Shuttle America
Southern Air Transport
Southwest Airlines
Sun Country
Trans States
Triangle Aviation Services
UPS
UPS Challenge Air
USA 3000
World Airways
Worldwide Security
World Service Inflight
Zantop
RAILWAY
Pacific & Artic Railroad
Holland America West Tours
Airline Division
International Brotherhood of Teamsters
25 Louisiana Avenue, NW
Washington, DC 20001
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