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Batch User Guide produced by CRIF - Janata Bank

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2 INTRODUCTION<br />

2.1 Purpose<br />

The current user guide is a tool for users of the online Credit Bureau system at Bangladesh <strong>Bank</strong><br />

(the System from now on). Specifically, the user guide details the key processes needed for the<br />

monthly contribution.<br />

There are essentially two different kinds of interaction between users and the System: Online<br />

and <strong>Batch</strong>.<br />

The Online interaction is accessed <strong>by</strong> users of the system (<strong>Bank</strong>s and Non-<strong>Bank</strong>ing Financial<br />

Institutions) to:<br />

a) Notify CIB of a new request for Credit that your institution received from a client and/or<br />

b) To update some attributes of a credit request and/or<br />

c) To retrieve a credit history on a Client of your institution<br />

The <strong>Batch</strong> interaction, instead, is used <strong>by</strong> users of the system to communicate, on a periodical<br />

basis, relevant information on its Clients and their financial obligations at the institution.<br />

The two interactions are quite different, in terms of what they are meant to achieve, how they<br />

are carried out and who within your institutions will need to be trained on it. For this reason we<br />

are providing separate user guides for the Online and <strong>Batch</strong> components.<br />

The current user guide is for the BATCH component.<br />

It is not meant as a comprehensive, all inclusive resource, but as a first document of reference<br />

for the most common needs of the user.<br />

For any questions or comments, please contact the contribution support team via email at<br />

mehedi.hasan@bangladeshbank.org, or via phone number at 7126101-20/3045<br />

2.2 Audience<br />

All <strong>Bank</strong>ing and Non-<strong>Bank</strong>ing Financial Institutions regulated <strong>by</strong> <strong>Bank</strong> of Bangladesh are<br />

mandated to contribute to the System. This user guide is therefore aimed at the technical team<br />

of each institution that is responsible for implementing the regular contribution of data to the<br />

System.<br />

2.3 GLOSSARY<br />

Below are definitions of some important terms used in this document:<br />

Financial Institution (FI) - <strong>User</strong>: the terms are used interchangeably to mean the bank or<br />

non-banking financial institution that is regulated <strong>by</strong> the Bangladesh <strong>Bank</strong> and must therefore<br />

send monthly data updates to the credit bureau.<br />

Client: a customer of the FI that has requested a new credit relationship with such FI or who<br />

already has a credit relationship with them, including any related Co-Borrowers, Guarantors, and<br />

Owners/Shareholders of Companies.<br />

Consumer - Individual: an individual who has requested or obtained credit<br />

Non-Consumer: a Sole Trader or a Company who has requested or obtained credit<br />

Contract – Account - Credit Line Data: terms used intercheangebly to identify the dataset of<br />

„financial and other information‟ relating to a credit relationship<br />

Subject - Client Data: the dataset of „personal information‟ relating to an interested party –<br />

this includes information on Consumers and Non-Consumers.<br />

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