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27.3 Personnel expenses
This item in the consolidated comprehensive profit and loss statement is broken down as follows:
€ Thousand
2012 2011
Wages, salaries and similar 291,845 300,926
Social security contributions 72,445 72,572
Indemnities 25,266 18,263
Contributions to pension plans and similar 9,313 7,486
Other social expenses 34,845 42,205
433,714 441,452
The average number of workers employed by the Parent Company and fully consolidated companies in 2012 and 2011, broken down by
professional categories, is as follows:
2012 2011
Group general management 9 9
Managers and heads of department 1,378 1,426
Technical staff 1,000 990
Sales representatives 552 559
Administrative staff 478 575
Rest of personnel 10,378 11,130
Average number of employees 13,795 14,689
The breakdown of the personnel at 31 December 2012 and 2011, by gender and professional category, is as follows:
31-12-2012 31-12-2011
Males Females Males Females
Group general management 9 - 9 -
Managers and heads of department 742 617 750 630
Technical staff 761 244 763 194
Sales representatives 146 393 129 414
Administrative staff 144 314 229 335
Rest of personnel 5,837 3,997 5,814 4,317
Average number of employees 7,639 5,565 7,694 5,890
The reduction in the average number of employees is due to a larger volume of services being outsourced with the aim of adapting the personnel to
the Group activity level, essentially in Spain and Italy.
The average number of people with a disability equivalent to or greater than 33%, directly employed by the Parent Company and fully consolidated
companies in 2012, broken down by professional categories, is as follows:
2012 2011
Managers and heads of department 2 2
Technical staff 3 3
Rest of personnel 33 32
Average number of employees 38 37
No people with a disability equivalent to or greater than 33% were employed in 2012 by multi-group proportionally consolidated companies.
The average age of the Group personnel is approximately 37, and average seniority in the Group amounts to 7.2 years.
27.4 Other operating expenses
This heading of the consolidated comprehensive profit and loss statement for 2011 and 2012 is as follows:
€ Thousand
2012 2011
Leases 297,990 291,410
External services 390,295 394,148
Allowances for contingency and expense provisions 9,176 5,137
697,461 690,695
In 2012 and 2011, the fees for auditing of accounts and other services provided by the Group auditors, Deloitte, S.L. and other companies linked
REPORT ON THE CONSOLIDATED FINANCIAL STATEMENTS 103