Cook® Chorionic Villus Sampling Needles and Sets - Medial

Special Order Items
In addition to stock items listed within this catalog, Cook
manufactures special order (nonstock) items. Special
order items are subject to a nominal price increase
and a minimum order quantity of 5 each to cover order
processing considerations.
Scheduled Option Shipments
The Scheduled Option Shipments (SOS) program
simplifies orders and shipments of regularly purchased
products. Products ordered routinely and in predictable
quantities, or special order (nonstock) products required
on a regular basis, can be scheduled to ship monthly
or at some other agreed-upon regular interval. This
ensures that your order will be received routinely at the
designated time. If you are overstocked and do not need
your next SOS shipment, simply call 42 days prior to your
scheduled ship date and have the order held until your
next scheduled shipment.
As a customer of the SOS Program, your pricing is held
firm for a 12-month period and you are protected from
price increases. The SOS program is not a contract and
can be cancelled in its entirety with a 42-day notice prior
to your next scheduled shipment.
If you would like to know more about our Scheduled
Option Shipments program, or if you are interested in
establishing an SOS order, please call our Customer
Service Department at 800.457.4500 or contact your
Cook representative.
Product Warranty
We warrant that at the time of manufacture, products
were prepared and tested in accordance with Quality
System Regulations specified by the United States Food
and Drug Administration and were true to label. Because
of biological differences in individuals, no product is
100% effective under all circumstances. In addition,
because we have no control of the conditions under
which the product is used, diagnosis of the patient, the
method of use or administration, and handling of the
product after it leaves our possession, we do not warrant
either a good effect or against an ill effect following the
product’s use. The foregoing warranty is exclusive and in
lieu of all other warranties either written, oral or implied
(including any warranties of merchantability or fitness for
purpose). No representative of the company may change
any of the foregoing, and the buyer accepts the product
subject to all terms hereof.
Returned Goods Policy
Cook will accept return of any stock item within 90 days
from original invoice date. Cook will not accept return
of nonstock items. Prior authorization for all returned
items is required. To obtain a Return Authorization
Number, contact Cook’s Returned Goods department
at 800.457.4500. A request for return of products must
specify reason for return, order number, quantity, lot
number and invoice number. All returned products
must be received in their original, unopened packages,
undamaged and packed appropriately for shipping.
Items must be in salable condition and suitable for
restocking. Returned products must be accompanied by
original order invoice, packing slip or facsimile.
Returned items are subject to a 20% reprocessing
charge. Full credit will be given for any item returned due
to a processing error by Cook.
Packages returned to Cook should be marked with
the Return Authorization Number on the outside of
the package and shipped to Cook to the attention of
Returned Goods.
Design Changes
Cook reserves the right to change or discontinue any
product without notice. Additionally, if the product has
been discontinued, we can recommend alternatives.
Product Expiration
Most Cook products carry an expiration date on the label.
This date is based on concerns for product integrity and
sterility maintenance. An unlimited shelf life cannot be
verified by testing; therefore, some limit must be placed
on the life of products. Cook attempts to maximize
product shelf life through testing; however, storage
conditions utilized by our customers may affect the
length of this period.
Product Storage
Cook products should be stored in a dark, cool and
dry place. Extended periods of exposure to light have
resulted in degradation of some plastic materials and
should be avoided. Extended periods of elevated
temperature can reduce product shelf life and should
also be avoided.
Catalog Symbol Key
Intended for one-time use.