community directory - Bundaberg Regional Council

community directory - Bundaberg Regional Council community directory - Bundaberg Regional Council

bundaberg.qld.gov.au
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07.01.2015 Views

Centrelink Street Address: 26 Woongarra Street Bundaberg Postal Address: PO Box 909 Bundaberg 4670 P (See Service Description) F (07) 4151 9298 Web Site: www.centrelink.gov.au Wheelchair Accessible: Yes Service Description: Appointments: 131 021 Youth and Students: 132 490 Employment Services: 132 850 Retirement: 132 300 Families: 136 150 Multilingual Telephone Information: 131 202 Disabilities, Sickness and Carers: 132 717 Abstudy: 132 317 International Services: 131 673 TTY Service Freecall: 1800 810 586. Farm Assistance 1800 050 585. Service Description: Bundaberg Centrelink offers a range of government services and payments to help local residents. The CSC can offer advice on income support and family assistance as well as provide access to specialist staff including Social Workers, Financial Information Service Officers, Multicultural Service Officers, Indigenous Services Officers and Rural Services Officers. Bundaberg Centrelink also offers local jobseekers computers to look for job vacancies. Phone for contacting Job Services Australia. Customers can access a range of services online including checking their personal details via our self service option. Visit www.centrelink.com.au Cherbourg Aboriginal Shire Council Service Description: (see Aboriginal and Torres Strait Islander Services) Department of Communities Street Address: 50-54 Main Street Hervey Bay Postal Address: PO Box 1490 Hervey Bay 4655 P (07) 4125 9398 F (07) 4125 9396 Web Site: www.communities.qld.gov. au Wheelchair Accessible: Yes (elevator) Service Description: Includes Wide Bay Burnett Human Services Network. Department of Communities (Child Safety Services) - Bundaberg Child Safety Service Centre Street Address: 1st Floor 46 Quay Street Bundaberg Postal Address: PO Box 1047 Bundaberg 4670 P (07) 4131 5517 1800 177 135 (Child Safety After Hours) F (07) 4131 5612 Web Site: www.childsafety.qld.gov.au Operating/Meeting Times: 9.00 am - 5.00 pm Wheelchair Accessible: Yes Service Description: Statutory body for child protection and Shared Family Care providers. Department of Communities (Housing and Homelessness Services) Service Description: (see Accommodation and Housing Services) Department of Communities (Sport and Recreation) Street Address: 33 Maryborough Street Bundaberg Postal Address: PO Box 618 Bundaberg 4670 P (07) 4151 9561 M 0419 679 494 F (07) 4151 2007 E linda.kleinschmidt@srq.qld.gov.au Web Site: www.srq.qld.gov.au Operating/Meeting Times: 8.30am to 4.30pm (Monday to Friday) Wheelchair Accessible: Yes Service Description: Sport and Recreation Queensland aims to increase opportunities for Queenslanders to participate in sport and recreation activities. Core business includes: provide leadership and coordination across government and the industry through its partnerships with peak sport and recreation organisations, local governments and indigenous councils in sport and recreation matters. Support the sport and recreation industry through the development of products and services, including the Queensland Government financial assistance programs. Department of Employment, Economic Development and Innovation Street Address: 205 Bourbong Street Bundaberg Postal Address: PO Box 1719 Bundaberg 4670 P (07) 4151 9700 M 0407 164 272 F (07) 4151 9711 E bundaberg@dtrdi.qld.gov.au Web Site: www.dtrdi.qld.gov.au Operating/Meeting Times: 8.30am to 5.00pm (Monday to Friday) Wheelchair Accessible: Yes excluding amenities Service Description: State Government agency providing economic development advice and support to businesses, industry and regional development organisations. Department of Justice and Attorney-General Service Description: (see Community Information and Referral) Energy Ombudsman Queensland Street Address: Level 2, 212 Quay Street Rockhampton Postal Address: PO Box 3640 South Brisbane 4101 P 1800 662 837 F (07) 3006 2670 E info@eoq.com.au Web Site: www.eoq.com.au Operating/Meeting Times: 8.30 am to 5.00 pm Wheelchair Accessible: Yes Service Description: The Energy Ombudsman Queensland is a free and independent dispute resolution service for Queensland’s energy consumers. We are committed to providing an effective, high-quality, fair and confidential service for domestic and small business energy consumers who have been unable to resolve a problem with their electricity or reticulated gas supplier. EOQ offices are located in Brisbane, Cairns and Rockhampton, giving us the ability to work directly with Queensland consumers and suppliers in the investigation and resolution of complaints. Legal Aid Queensland Street Address: 2nd Floor, Win Tower, Cnr Quay & Barolin Streets Bundaberg Postal Address: PO Box 967 Bundaberg 4670 P 1300 651 188 F (07) 4151 4180 Web Site: www.legalaid.qld.gov.au Operating/Meeting Times: Ring via Call Centre to book in for a session with your name and telephone number. Wheelchair Accessible: Yes excluding amenities Service Description: Representation in legal matters where a grant of legal aid is made – (means/asset/ merit/guideline tests apply). Duty lawyer representation in Magistrates Court/ Children’s Court. Mediation conferences in family law matters on a grant of legal aid. Telephone legal advice for remote areas. General community education on Legal/Legal aid issues. Large range of self-help kits available free-of-charge. 5 0 b u n d a b e r g R E G I O N 2 0 1 0 c o m m u n i t y d i r e c t o r y

Public Trustee Bundaberg Street Address: 189 Bourbong Street Bundaberg Postal Address: PO Box 860 Bundaberg 4670 P (07) 4153 3723 M 0419 744 332 F (07) 4153 3970 E pt_bundaberg@pt.qld.gov.au Web Site: www.pt.qld.gov.au Operating/Meeting Times: 8.15am to 5.00pm (Monday to Friday) Wheelchair Accessible: Yes Service Description: The Public Trustee of Qld administers a large number of deceased estates, and manages the financial affairs of many people who require the assistance of a professional, ethical trustee. This can be due to their age or a physical, psychiatric or intellectual disability. The Public trustee provides economical and accessible investment, legal and associated services, and acts as an independent and impartial executor administrator, trustee and attorney. The office assists with making wills and enduring powers of attorney, advice to the public on related issues. Eg. Guardianship. The Public Trustee is also the trustee for unclaimed money or property in Queensland. The Child Support Agency Service Description: (see Family Services) Training Ombudsman Queensland Street Address: Level 10, 133 Mary Street Brisbane Postal Address: Training Ombudsman, LMB 527 GPO Brisbane 4001 P 1300 306 699 F (07) 3404 3497 E ombudsman@ trainingombudsman.qld.gov.au Web Site: www.trainingombudsman. qld.gov.au Meeting Place: Level 10, 133 Mary Street, Brisbane Operating/Meeting Times: 8:30am to 4:45pm Wheelchair Accessible: Yes Service Description: The Training Ombudsman provides a free, impartial and independent office to review and, if possible, resolve complaints from apprentices, trainees, employers and other interested parties about the Queensland apprenticeship and traineeship system. HEALTH SERVICES Asthma Foundation of Queensland Street Address: 51 Ballow Street Fortitude Valley Postal Address: PO Box 394 Fortitude Valley 4006 P 1800 645 130 (07) 3252 7677 F (07) 3257 1080 E info@asthmaqld.org.au Web Site: www.asthmaqld.org.au Operating/Meeting Times: 8.30am to 4.30pm (Monday to Friday) Wheelchair Accessible: No Service Description: Free information and non diagnostic services for asthma sufferers. Fund research into finding a cure for asthma and improving asthma treatment. Australian Psychological Society - Wide Bay Burnett Service Description: (see Mental Health Services) Australian Red Cross Blood Service Bundaberg Street Address: C/-Base Hospital Bourbong Street Bundaberg Postal Address: PO Box 34 Bundaberg 4670 P 131 495 (07) 4151 6375 F (07) 4151 8352 E bundaberg@arcbs.redcross.org. au Web Site: www.donateblood.com.au Operating/Meeting Times: Whole Blood Donations - Opening Hours Monday 1.00pm - 7.30pm Tuesday 1.00pm - 7.30pm wednesday 7.30am - 1.00pm Thursday 9.30am - 11.30am First Saturday of each month 8.30am - 2.00pm Plasma Donations by appointment - Opening Hours Monday - Tuesday 7.30am - 12noon Wednesday 3.00pm - 7.00pm Thursday 12noon- 7.00pm First Saturday of the month 9.00am - 11.00am Wheelchair Accessible: Yes Service Description: Collect whole blood & plasma in order to share life’s best gift by the provision of quality blood products, tissues and related services for the benefit of the community. Target Groups: 16-70 year olds. Blue Care Allied Health Service Description: (see Disability Services) Blue Care Community Street Address: O’Connell Street Bundaberg Postal Address: PO Box 2422 Bundaberg 4670 P (07) 4131 8777 F (07) 4151 8442 E bundy.ds@bluecare.org.au Web Site: www.bluecare.org.au Operating/Meeting Times: 8.00am to 3.00pm Mon to Thurs, 8.00am – 12.00pm Frid Wheelchair Accessible: Yes Service Description: Blue Care provides nursing care at home by a team of community health care professionals. In addition to nursing care, Blue Nursing staff may coordinate and liaise with other health professionals to ensure the patients needs are met. Blue Care Respite Care Service Description: (see Disability Services) H b u n d a b e r g R E G I O N 2 0 1 0 c o m m u n i t y d i r e c t o r y 5 1

Centrelink<br />

Street Address: 26 Woongarra Street<br />

<strong>Bundaberg</strong><br />

Postal Address: PO Box 909<br />

<strong>Bundaberg</strong> 4670<br />

P (See Service Description)<br />

F (07) 4151 9298<br />

Web Site: www.centrelink.gov.au<br />

Wheelchair Accessible: Yes<br />

Service Description: Appointments:<br />

131 021 Youth and Students: 132<br />

490 Employment Services: 132 850<br />

Retirement: 132 300 Families: 136 150<br />

Multilingual Telephone Information:<br />

131 202 Disabilities, Sickness and<br />

Carers: 132 717 Abstudy: 132 317<br />

International Services: 131 673 TTY<br />

Service Freecall: 1800 810 586. Farm<br />

Assistance 1800 050 585.<br />

Service Description: <strong>Bundaberg</strong><br />

Centrelink offers a range of<br />

government services and payments<br />

to help local residents. The CSC can<br />

offer advice on income support and<br />

family assistance as well as provide<br />

access to specialist staff including<br />

Social Workers, Financial Information<br />

Service Officers, Multicultural<br />

Service Officers, Indigenous Services<br />

Officers and Rural Services Officers.<br />

<strong>Bundaberg</strong> Centrelink also offers local<br />

jobseekers computers to look for<br />

job vacancies. Phone for contacting<br />

Job Services Australia. Customers<br />

can access a range of services online<br />

including checking their personal<br />

details via our self service option.<br />

Visit www.centrelink.com.au<br />

Cherbourg Aboriginal<br />

Shire <strong>Council</strong><br />

Service Description: (see Aboriginal<br />

and Torres Strait Islander Services)<br />

Department of<br />

Communities<br />

Street Address: 50-54 Main Street<br />

Hervey Bay<br />

Postal Address: PO Box 1490 Hervey<br />

Bay 4655<br />

P (07) 4125 9398<br />

F (07) 4125 9396<br />

Web Site: www.communities.qld.gov.<br />

au<br />

Wheelchair Accessible: Yes (elevator)<br />

Service Description: Includes<br />

Wide Bay Burnett Human Services<br />

Network.<br />

Department of<br />

Communities (Child<br />

Safety Services) -<br />

<strong>Bundaberg</strong> Child Safety<br />

Service Centre<br />

Street Address: 1st Floor 46 Quay<br />

Street <strong>Bundaberg</strong><br />

Postal Address: PO Box 1047<br />

<strong>Bundaberg</strong> 4670<br />

P (07) 4131 5517<br />

1800 177 135 (Child Safety After<br />

Hours)<br />

F (07) 4131 5612<br />

Web Site: www.childsafety.qld.gov.au<br />

Operating/Meeting Times: 9.00 am -<br />

5.00 pm<br />

Wheelchair Accessible: Yes<br />

Service Description: Statutory body<br />

for child protection and Shared<br />

Family Care providers.<br />

Department of<br />

Communities (Housing<br />

and Homelessness<br />

Services)<br />

Service Description: (see<br />

Accommodation and Housing<br />

Services)<br />

Department of<br />

Communities (Sport and<br />

Recreation)<br />

Street Address: 33 Maryborough<br />

Street <strong>Bundaberg</strong><br />

Postal Address: PO Box 618<br />

<strong>Bundaberg</strong> 4670<br />

P (07) 4151 9561<br />

M 0419 679 494<br />

F (07) 4151 2007<br />

E linda.kleinschmidt@srq.qld.gov.au<br />

Web Site: www.srq.qld.gov.au<br />

Operating/Meeting Times: 8.30am to<br />

4.30pm (Monday to Friday)<br />

Wheelchair Accessible: Yes<br />

Service Description: Sport and<br />

Recreation Queensland aims<br />

to increase opportunities for<br />

Queenslanders to participate in<br />

sport and recreation activities.<br />

Core business includes: provide<br />

leadership and coordination across<br />

government and the industry through<br />

its partnerships with peak sport<br />

and recreation organisations, local<br />

governments and indigenous councils<br />

in sport and recreation matters.<br />

Support the sport and recreation<br />

industry through the development of<br />

products and services, including the<br />

Queensland Government financial<br />

assistance programs.<br />

Department of<br />

Employment, Economic<br />

Development and<br />

Innovation<br />

Street Address: 205 Bourbong Street<br />

<strong>Bundaberg</strong><br />

Postal Address: PO Box 1719<br />

<strong>Bundaberg</strong> 4670<br />

P (07) 4151 9700<br />

M 0407 164 272<br />

F (07) 4151 9711<br />

E bundaberg@dtrdi.qld.gov.au<br />

Web Site: www.dtrdi.qld.gov.au<br />

Operating/Meeting Times: 8.30am to<br />

5.00pm (Monday to Friday)<br />

Wheelchair Accessible: Yes excluding<br />

amenities<br />

Service Description: State<br />

Government agency providing<br />

economic development advice and<br />

support to businesses, industry and<br />

regional development organisations.<br />

Department of Justice<br />

and Attorney-General<br />

Service Description: (see Community<br />

Information and Referral)<br />

Energy Ombudsman<br />

Queensland<br />

Street Address: Level 2, 212 Quay<br />

Street Rockhampton<br />

Postal Address: PO Box 3640 South<br />

Brisbane 4101<br />

P 1800 662 837<br />

F (07) 3006 2670<br />

E info@eoq.com.au<br />

Web Site: www.eoq.com.au<br />

Operating/Meeting Times: 8.30 am to<br />

5.00 pm<br />

Wheelchair Accessible: Yes<br />

Service Description: The Energy<br />

Ombudsman Queensland is a free<br />

and independent dispute resolution<br />

service for Queensland’s energy<br />

consumers.<br />

We are committed to providing<br />

an effective, high-quality, fair and<br />

confidential service for domestic and<br />

small business energy consumers<br />

who have been unable to resolve<br />

a problem with their electricity or<br />

reticulated gas supplier. EOQ offices<br />

are located in Brisbane, Cairns and<br />

Rockhampton, giving us the ability<br />

to work directly with Queensland<br />

consumers and suppliers in the<br />

investigation and resolution of<br />

complaints.<br />

Legal Aid Queensland<br />

Street Address: 2nd Floor, Win<br />

Tower, Cnr Quay & Barolin Streets<br />

<strong>Bundaberg</strong><br />

Postal Address: PO Box 967<br />

<strong>Bundaberg</strong> 4670<br />

P 1300 651 188<br />

F (07) 4151 4180<br />

Web Site: www.legalaid.qld.gov.au<br />

Operating/Meeting Times: Ring via<br />

Call Centre to book in for a session<br />

with your name and telephone<br />

number.<br />

Wheelchair Accessible: Yes excluding<br />

amenities<br />

Service Description: Representation<br />

in legal matters where a grant of<br />

legal aid is made – (means/asset/<br />

merit/guideline tests apply). Duty<br />

lawyer representation in Magistrates<br />

Court/ Children’s Court. Mediation<br />

conferences in family law matters on<br />

a grant of legal aid. Telephone legal<br />

advice for remote areas. General<br />

<strong>community</strong> education on Legal/Legal<br />

aid issues. Large range of self-help<br />

kits available free-of-charge.<br />

5 0 b u n d a b e r g R E G I O N 2 0 1 0 c o m m u n i t y d i r e c t o r y

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