Archived document - Public Sector Commission - The Western ...
Archived document - Public Sector Commission - The Western ...
Archived document - Public Sector Commission - The Western ...
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e-Government Strategy for the <strong>Western</strong> Australian <strong>Public</strong> <strong>Sector</strong><br />
Contents<br />
4<br />
Background 5<br />
Purpose of the Strategy 6<br />
Understanding e-Government 8<br />
What is e-Government 8<br />
What are the Benefits of e-Government 9<br />
Why Pursue e-Government 10<br />
Transforming Government - Characteristics of the<br />
Four e-Government Phases 12<br />
A Citizen’s View: What Will e-Government Look Like 16<br />
<strong>Western</strong> Australian Context 19<br />
<strong>The</strong> Office of e-Government 20<br />
<strong>The</strong> Role of the Office of e-Government 20<br />
Strategic Partnerships – Looking at the Wider<br />
Context of e-Government 21<br />
<strong>The</strong> Strategy 23<br />
<strong>The</strong> Goals and Principles of e-Government 24<br />
Achieving the Goals of e-Government 25<br />
Employing the Principles of e-Government 26<br />
Effecting Change: <strong>The</strong> Key Enablers of e-Government 29<br />
1. Leadership 30<br />
2. Culture Change – Thinking ‘Corporate WA’ 32<br />
3. Governance Mechanisms 34<br />
4. Citizen-Centric Approach 36<br />
5. Collaborative Relationships – Looking for Synergies 38<br />
6. Policy and Legislative Framework 40<br />
7. Technology Architecture and Interoperability 42<br />
8. Information Management 44<br />
Next Steps 47