Archived document - Public Sector Commission - The Western ...

e-Government Strategy for the Western Australian Public Sector
Effecting Change: The Key Enablers of e-Government
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8. Information Management
The information which agencies collect and maintain, and the knowledge
which they gather and create, are important resources which the
Government can better utilise to improve service delivery. The adoption of
a framework for the management of information is necessary to support
integrated service delivery, transparency and collaborative decisionmaking
across agencies. Similarly, embracing a culture of sharing
knowledge and know-how across agencies will greatly assist in delivering
services of a consistently high standard.
Improved service delivery and internal efficiencies will require extensive
sharing of data and information. At the same time, the Western Australian
Public Sector must earn the trust and confidence of citizens that
government is collecting, using and disclosing their information in a
manner which is consistent, secure and ethical and which respects privacy.
Experience in other Australian jurisdictions has shown that privacy is an
issue that need not be an inhibitor to delivering e-government, provided
that it is addressed at an appropriately early stage.
Western Australia is well placed to develop an interoperable technical
environment to support this sharing of data by adopting the standards
identified in the Electronic Government Interoperability Framework of
Technical Standards for State Government Agencies (e-GIF Standards).
A coordinated approach to the development of ICT solutions will support
the adoption of consistent information and data standards and ICT
infrastructure that can be shared across government.
The Role of OeG
The development of the e-GIF Standards was an important first step in
whole-of-government information management. OeG continues to work
with a number of stakeholders to identify the key building blocks
necessary for a whole-of-government information architecture. Priorities
in this area include a review of metadata and extensible mark-up language
(XML) standards across government.
OeG will provide agencies with guidance and assistance in managing
information in an e-government context, including information security
and compliance with future privacy legislation.
Western Australia is well placed to develop an
interoperable technical environment to support this
sharing of data by adopting the standards identified
in the Electronic Government Interoperability
Framework of Technical Standards for State
Government Agencies
(e-GIF Standards).