Archived document - Public Sector Commission - The Western ...

e-Government Strategy for the Western Australian Public Sector
The Office of e-Government
22
International e-Government Community
e-Government is very much a global trend and as such there is a lot to be
learned from the experiences of other countries, particularly those who
have a longer history of working towards e-government transformation. In
developing this Strategy OeG has gained a great deal of insight from e-
government initiatives in the United Kingdom, Canada, New Zealand,
Finland and the United States.
Business and Industry
Much of the focus of e-government is to make it easier and cheaper for
business to work with government and to meet legal and regulatory
requirements. Business requirements will play an important role in
setting the priorities for, and shaping, e-government initiatives.
Information and Communications
Technology Industry
There is already considerable dialogue between government and the ICT
industry on strategic e-government issues. There are also regular
opportunities for sharing of issues and ideas, for example, through the
Information Industries Forum Working Group.
The ICT industry can play a number of roles to assist agencies to
successfully adopt e-government strategies such as:
• Advising on current and emerging standards;
• Identifying how ICT products and services can support e-government;
and,
• Filling the gaps of knowledge and experience agencies have on
e-government issues and technologies.
The Non-Government Sector and Community
Critical to the success of e-government development is a clear
understanding of the needs of the community and those at the ‘coal-face’
of service delivery to the public. Like the business sector, e-government
innovation and development will necessarily involve continued dialogue
and collaboration with those working in the non-government sector. Their
knowledge and expertise will be of great value to agencies that are
looking to deliver more effective services to citizens.