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Managing Contracting Model - Bilfinger

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<strong>Bilfinger</strong> Industrial Services<br />

Turnarounds<br />

<strong>Managing</strong> contracting as a model for success<br />

Wolfgang Amerer | Hannover Messe 2013<br />

11. April 2013


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Activities within a Turnaround<br />

Planning & Preparation<br />

Maintenance<br />

Static Equipment<br />

Rotating Equipment<br />

Valves<br />

Instrumentation<br />

Plant<br />

TAR<br />

Subcontracts<br />

Scaffolding<br />

Insulation<br />

Industrial Cleaning<br />

Cranage & Transportation<br />

Inspections &<br />

Acceptance Testing<br />

Material Management &<br />

Spare Parts<br />

Projects<br />

Piping<br />

Instrumentation<br />

Process Control<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 2


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Turnaround phases<br />

Preparation & Planning phase<br />

▪ Time scheduling<br />

▪ HSEQ plan<br />

▪ Work package planning & calculation<br />

▪ Agree on interfaces – RASCI chart<br />

▪ Material management<br />

▪ Resource planning (in steps)<br />

▪ Infrastructure<br />

▪ SD planning & support<br />

Execution phase<br />

▪ Site management<br />

▪ Supervision & co-ordination<br />

▪ Execution and project process<br />

▪ Operational and progress monitoring<br />

▪ HSEQ co-ordination & observation<br />

Finalisation<br />

▪ Technical documentation<br />

▪ SU planning & support<br />

▪ Review lessons learned<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 3


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

<strong>Bilfinger</strong> Industrial Services TAR key markets<br />

Middle/North Europe<br />

Western/South Europe<br />

N. Africa and Middle East<br />

TAR business<br />

Eastern Europe<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 4


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Future Trends Turnaround Market<br />

▪ 68 TAR per year at an average cost of € 42.6 mn in Europe<br />

▪ Total demand for TAR services will decrease by 20% by 2020<br />

(mainly refinery business)<br />

▪ An increase in contract volume can be expected between 2013<br />

and 2017 due to additional capital project investment<br />

▪ Different purchasing strategies of customers<br />

▪ Customers try to perform turnarounds in smaller parts<br />

(depending on legal requirements and plant design)<br />

▪ Plant operators will increasingly try to organise and develop their<br />

TAR department skills across multiple locations (only possible for<br />

international companies)<br />

▪ Operators will use more independent planning and project partners<br />

due to increasing complexity of TAR’s<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 5


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Different levels of partnership in Turnaround projects<br />

Initial Activities Preparation<br />

Planning<br />

Execution Finalization<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 6


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Different levels of partnership in Turnaround projects<br />

Initial Activities Preparation<br />

Planning<br />

Execution Finalization<br />

Personnel Supplier<br />

Level 1<br />

- provision of personnel<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 7


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Different levels of partnership in Turnaround projects<br />

Initial Activities Preparation<br />

Planning<br />

Execution Finalization<br />

Single Contractor Level 2<br />

- execution of<br />

mechanical<br />

works<br />

- coordination<br />

of activities (SIP)<br />

- HSEQ<br />

Personnel Supplier<br />

- provision of personnel<br />

Level 1<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 8


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Different levels of partnership in Turnaround projects<br />

Initial Activities Preparation<br />

Planning<br />

Execution Finalization<br />

Unit Contractor (Main Contractor)<br />

Level 3<br />

Single Contractor<br />

Level 2<br />

- planning<br />

- execution<br />

of mechanical<br />

works<br />

- coordination of<br />

activities (SIP)<br />

- HSEQ<br />

- execution of<br />

mechanical<br />

works<br />

- coordination<br />

of activities (SIP)<br />

- HSEQ<br />

Personnel Supplier<br />

- provision of personnel<br />

Level 1<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 9


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Different levels of partnership in Turnaround projects<br />

Initial Activities Preparation<br />

Planning<br />

Execution Finalization<br />

<strong>Managing</strong> Contractor - MC (General Contractor) Level 4<br />

Unit Contractor (Main Contractor)<br />

Level 3<br />

Single Contractor<br />

Level 2<br />

- initial activities<br />

- planning and preperation<br />

of all trades<br />

- managing & coordination<br />

of all activities in the unit(s)<br />

- execution of mech. works<br />

- HSSE (MC-customer)<br />

- QA/QC (MC-customer)<br />

- planning<br />

- execution<br />

of mechanical<br />

works<br />

- coordination of<br />

activities (SIP)<br />

- HSEQ<br />

- execution of<br />

mechanical<br />

works<br />

- coordination<br />

of activities (SIP)<br />

- HSEQ<br />

Personnel Supplier<br />

- provision of personnel<br />

Level 1<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 10


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

<strong>Managing</strong> Contractor principals<br />

All under one umbrella<br />

▪ Early selection of best performing<br />

contractor<br />

Client TA<br />

Management<br />

<strong>Managing</strong><br />

Contractor<br />

▪ Reduction of number of interfaces<br />

▪ Early development of plans for<br />

scoping, HSE, QA-QC<br />

▪ customer focus on infrastructure<br />

▪ Use of existing site contracts<br />

Client<br />

Independent<br />

QA/QC<br />

Client<br />

Deboolenecking<br />

Subcontractors<br />

Technical<br />

Specialists<br />

▪ customer focus on project controls:<br />

planning / scheduling, HSE,<br />

QA-QC, costing (budget)<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 11


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

<strong>Managing</strong> Contractor Function<br />

“The MC is responsible for the safe, environmental friendly execution and completion of all scoped works in a<br />

specific unit, within defined duration and in accordance with the quality criteria as set.<br />

In order to achieve the goals, the MC supervises and coordinates all works in the field from formal handover by<br />

operations till formal completion and handover to customer.”<br />

This comprises of the following management aspects:<br />

• <strong>Managing</strong> of all administration, staff officers and planning & control functions<br />

• Supervising of own direct personnel via qualified supervision<br />

• Coordination of main-contractors and supporting services via qualified coordinators<br />

• Coordination of all technical specialists which do not have a dedicated supervisor<br />

Project Management<br />

Field Supervision<br />

Field Coordination<br />

Field Coordination<br />

• Cooperation with customer’s facilitating / debottlenecking coordinators via field supervision<br />

• Cooperation with customer’s HSE manager and QA-QC coordinators via QA-QC supervision<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success page 12


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

<strong>Managing</strong> Contractor Turnaround Organisation<br />

Project management level<br />

TA Manager<br />

Planning / Scheduling<br />

Support functions<br />

(Progress, HSEQ)<br />

Secretary Administration<br />

SHE Manager<br />

Time Scheduling<br />

Work Preparation<br />

QA/QC Manager<br />

Progress / Extra Works<br />

Documentation<br />

Warehouse Keeper<br />

Cleaning yard<br />

Material Keeper<br />

Site management level<br />

Site Manager<br />

Coordination functions<br />

Coordinator<br />

Cleaning<br />

Coordinator<br />

Scaffolding<br />

Coordinator<br />

Insulation / Painting<br />

Coordinator<br />

Cranage/Transport<br />

Coordinator<br />

Inspection<br />

Coordinator<br />

Electrical/Instrumentation<br />

Superindendent level<br />

Superintendent<br />

Supervisor level<br />

Supervisor<br />

Torens / Reactor<br />

Supervisor<br />

Drums / Specials<br />

Supervisor<br />

Furnace / Flare /<br />

Stack<br />

Supervisor<br />

Airfin<br />

Supervisor<br />

Exchanger<br />

Supervisor<br />

Safties / Dual valves /<br />

General valves<br />

Supervisor<br />

Piping<br />

Supervisor<br />

Rotating<br />

Foreman level<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 13


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

<strong>Managing</strong> Contractor Turnaround Organisation<br />

Project management level<br />

Client TA Management<br />

TA Manager<br />

Planning / Scheduling<br />

Support functions<br />

(Progress, HSEQ)<br />

Secretary Administration<br />

SHE Manager<br />

Time Scheduling<br />

Work Preparation<br />

Customer QA/QC Coordinators<br />

QA/QC Manager<br />

Progress / Extra Works<br />

Documentation<br />

Warehouse Keeper<br />

Cleaning yard<br />

Material Keeper<br />

Site management level<br />

Site Manager<br />

Coordination functions<br />

Coordinator<br />

Cleaning<br />

Coordinator<br />

Scaffolding<br />

Coordinator<br />

Insulation / Painting<br />

Coordinator<br />

Cranage/Transport<br />

Coordinator<br />

Inspection<br />

Coordinator<br />

Electrical/Instrumentation<br />

Superindendent level<br />

Superintendent<br />

Supervisor level<br />

Supervisor<br />

Torens / Reactor<br />

Supervisor<br />

Drums / Specials<br />

Supervisor<br />

Furnace / Flare /<br />

Stack<br />

Supervisor<br />

Airfin<br />

Supervisor<br />

Exchanger<br />

Supervisor<br />

Safties / Dual valves /<br />

General valves<br />

Supervisor<br />

Piping<br />

Supervisor<br />

Rotating<br />

Foreman level<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 14


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

<strong>Managing</strong> Contractor Turnaround Organisation<br />

Project management level<br />

Client TA Management<br />

TA Manager<br />

Planning / Scheduling<br />

Support functions<br />

(Progress, HSEQ)<br />

Secretary Administration<br />

SHE Manager<br />

Time Scheduling<br />

Work Preparation<br />

Customer QA/QC Coordinators<br />

QA/QC Manager<br />

Progress / Extra Works<br />

Documentation<br />

Warehouse Keeper<br />

Cleaning yard<br />

Material Keeper<br />

Site management level<br />

Site Manager<br />

Coordination functions<br />

Coordinator<br />

Cleaning<br />

Coordinator<br />

Scaffolding<br />

Coordinator<br />

Insulation / Painting<br />

Coordinator<br />

Cranage/Transport<br />

Coordinator<br />

Inspection<br />

Coordinator<br />

Electrical/Instrumentation<br />

Superindendent level<br />

Superintendent<br />

Supervisor level<br />

Supervisor<br />

Torens / Reactor<br />

Supervisor<br />

Drums / Specials<br />

Supervisor<br />

Furnace / Flare /<br />

Stack<br />

Supervisor<br />

Airfin<br />

Supervisor<br />

Exchanger<br />

Supervisor<br />

Safties / Dual valves /<br />

General valves<br />

Supervisor<br />

Piping<br />

Supervisor<br />

Rotating<br />

Foreman level<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 15


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

<strong>Managing</strong> Contractor Turnaround Organisation<br />

Project management level<br />

Client TA Management<br />

TA Manager<br />

Planning / Scheduling<br />

Support functions<br />

(Progress, HSEQ)<br />

Secretary Administration<br />

SHE Manager<br />

Time Scheduling<br />

Work Preparation<br />

Customer QA/QC Coordinators<br />

QA/QC Manager<br />

Progress / Extra Works<br />

Documentation<br />

Warehouse Keeper<br />

Cleaning yard<br />

Material Keeper<br />

Site management level<br />

Site Manager<br />

Coordination functions<br />

Coordinator<br />

Cleaning<br />

Coordinator<br />

Scaffolding<br />

Coordinator<br />

Insulation / Painting<br />

Coordinator<br />

Cranage/Transport<br />

Coordinator<br />

Inspection<br />

Coordinator<br />

Electrical/Instrumentation<br />

Superindendent level<br />

Customer facilitating coordinators<br />

Superintendent<br />

Supervisor level<br />

Supervisor<br />

Torens / Reactor<br />

Supervisor<br />

Drums / Specials<br />

Supervisor<br />

Furnace / Flare /<br />

Stack<br />

Supervisor<br />

Airfin<br />

Supervisor<br />

Exchanger<br />

Supervisor<br />

Safties / Dual valves /<br />

General valves<br />

Supervisor<br />

Piping<br />

Supervisor<br />

Rotating<br />

Foreman level<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 16


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

RASCI Chart<br />

RASCI Chart<br />

Client TA 2010 SC & Management<br />

Manager Maintenance<br />

Section Head Turnarounds<br />

<strong>Managing</strong> Contractor<br />

(Main) Subcontractor & technical Specialists<br />

Client Supervision for specific Electrical & Rotating works<br />

Suppliers<br />

Client QA/QC Co-ordinator<br />

Client debottlenecking Co-ordinator<br />

Scope Management<br />

1 Scope control Pre - Turnaround (development, changes, freeze & release to <strong>Managing</strong> Contractors) > Scope Change Procedure C/I A R<br />

2 Field scope change (more/less w ork process) identification & quantification (w ork preparations > impact on schedule, costs) during Turnaround > CVI Procedure R C C C C/S<br />

3 Approval of scope change & formal instructions to <strong>Managing</strong> Contractor C/S<br />

A R<br />

4 Instruct ow n personnel, main subcontractors and technical specialists w A I<br />

ith respect to scope changes and carry out the approved more/less w orks R I I I<br />

5 Field facilitation/support <strong>Managing</strong> Contractors w ith respect to execution of all scoped w orks A S S S R<br />

Budget & Cost management<br />

1 Prepare and agree w ith Client on schedule of norms for all relevant w orks, equipment and materials A R<br />

2 Development & control of budget estimate based on scope R<br />

I A<br />

3 Daily report on cost status & variations I A R<br />

4 Verify/challenge cost impact of each individual scope change, R check against unit rates & update cost forecast C/S C/S<br />

Organization & personnel<br />

1 Development & communication of pre-TA organization chart R C/S C/S<br />

I A C/S C/S C/S C/S<br />

2 Development & communication of organization chart for entire TA/IS 2010 I A R C/S C/S C/S C/S C/S C/S<br />

3 Development & communication of organization chart for each main unit I A I R C/S C/S C/S C/S C/S<br />

4 Development of tasks, roles & responsibilities of each individual function A R C/S C/S I I I<br />

5 Selection & appointment of MC key function holders for w ork preparation / execution A R<br />

6 Selection & appointment of Client key function holders for w ork preparation / execution R C/S<br />

A<br />

7 Set-up and agree (de)mobilisation planning for ow n staff, non-w orking supervision and I A site facilities w ith Client R<br />

8 Prepare list of all direct labour, w orking supervision, staff and non-w orking supervision w ith all relevant information for access to Client site A R<br />

9 Prepare Request for Company pass forms for all persons identified A R<br />

10 Agree on (un)planned personnel/staff changes/replacements I R/C R/C C C<br />

Work preparation<br />

1 Agree w ith Client on computerized w ork preparation system to A R<br />

be applied (for ow n w orks).<br />

2 Provide all relevant technical data required for all Turnaround Services and agree w ith Client R<br />

on the scope of w ork incl. w orks main subcontr. & technical services A<br />

3 Review major and minor Turnaround preparation activities by means of field checks A R C/S<br />

4 Prepare detailed field w ork packages for all scoped w orks to be executed by the managing contractor according to Client quality standard A R C/S<br />

5 Co-ordinate, check content & quality and approve the detailed field w ork packages to be executed by main subcontractors and technical specialists A R C/S C/S C/S<br />

6 Prepare materials requirements list including spare parts, bulk materials, etc. A R C/S C/S C/S<br />

7 Prepare inquiry packages based on the Client frame agreements for main sub contractors and technical specialists A R C/S C/S C/S<br />

8 Check, review and approve quotations from main subcontractors and technical specialist on scope (correct & complete) A R C/S C/S C/S<br />

9 Double check quotations (terms & conditions, scope, etc.) of main subcontractors and technical specialists and place orders R C/S<br />

10 Identify and prepare all other activities to ensure a successful w ork preparation & execution of the Turnaround A R C/S C/S C/S<br />

11 Submit w ork packages for technical and commercial evaluation to Client according WR procedure A R<br />

12 Discuss and agree w ork packages of <strong>Managing</strong> Contractor including Lump-Sum pricing and associated costs for w ork package w ith Client A R<br />

13 Review and mitigate all risks / hazards involved w ith the w orks in the preparatory phase A R<br />

The RASCI Chart summarises<br />

who is<br />

R esponsible,<br />

A ccountable,<br />

S upport,<br />

C onsulted and<br />

I nformed<br />

In customer’s TA<br />

<strong>Managing</strong> Contractor <strong>Model</strong>.<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success page 17


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Summary – The Role <strong>Managing</strong> Contractor<br />

• Awareness of roles & responsibilities<br />

• <strong>Managing</strong> / supervising of own management and field personnel<br />

• Co-ordination of sub-contractors<br />

• Co-operation with customer’s facilitating / debottlenecking team<br />

• Co-operation with customer’s HSE manager and QA-QC coordinators<br />

• Driving non-technical aspects of TA (pro-activeness)<br />

• HSE organisation<br />

• Communication<br />

• TA organisation<br />

• Commercial (more-less work procedure)<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success page 18


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Added value<br />

▪ Minimization of interfaces<br />

▪ Minimization of customer’s temporary operative staff<br />

▪ Lump sum contract is possible<br />

▪ Customer’s focus on critical path, debottlenecking and<br />

technical problems solving<br />

▪ Control of the whole TAR via KPI’s possible<br />

▪ Priority setting to safety and quality possible<br />

▪ Early development of plans for scope, QA/QC, manpower<br />

▪ Early commitment, teambuilding & involvement in working methodologies<br />

▪ Early fixing of required resources<br />

▪ Cost advantage due to less interfaces and to synergies<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 19


<strong>Managing</strong> <strong>Contracting</strong> <strong>Model</strong><br />

Case study<br />

Customer:<br />

Project:<br />

Kuwait Petroleum Europoort B.V., Rotterdam / Netherlands<br />

TA 2010 Lube Oil Plant<br />

Plan. & Prep. Phase: December 2009 – September 2010<br />

Execution Phase: October 2010<br />

Manpower mech.:<br />

Site Management: 65<br />

125 (25,000 hours)<br />

Scope of Services: ▪ Preparation, detailed planning, time scheduling<br />

▪<br />

▪<br />

▪<br />

▪<br />

▪<br />

▪<br />

▪<br />

▪<br />

Site management and supervision incl. material handling<br />

Coordination of all disciplines / trades<br />

Execution of mechanical works: drums, columns, reactors,<br />

furnaces, valves, heat exchangers (total: 676 pcs.)<br />

Bundle pulling/setting incl. Handling, 85 pcs. (own equipment)<br />

Site equipment, tool management<br />

Internal transportation / logistics<br />

Flange fastening “Rotabolts“, bolt tensioning<br />

SD/SU assistance<br />

Involved <strong>Bilfinger</strong> comp.:<br />

<strong>Bilfinger</strong> IS (scaffolding, insulation, painting, tracing)<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success<br />

page 20


Borealis Polyolefine GmbH<br />

Schwechat | Austria<br />

Project TAR Schwechat 2011<br />

Planning 2010, 2011<br />

Execution time 2011<br />

Type of contract<br />

Manpower<br />

<strong>Managing</strong> contractor<br />

500 (220,000 hours)<br />

Scope of services ▪ Planning, work preparation<br />

▪ Project management<br />

▪ Rotating and static equipment<br />

▪ Valve services<br />

▪ E/I&C services<br />

▪ Insulation<br />

▪ Co-ordination of sub-contractors<br />

Turnarounds - <strong>Managing</strong> contracting as a model for success page 21


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