Hist and Proj Operating Receipts FY 2011 2 17 2010 - DC Water

People Working Together to Make A Difference - During FY 2009, Human Resources unveiled a new slogan to define DC
WASA's culture and deliver our message to prospective employees. The new slogan "People Working Together to Make a
Difference", defines how DC WASA employees currently function and the goal is to ensure that new employees understand DC
WASA's values, embrace its culture and share a commitment to courteous customer service.
eRecruiter, Ceridian Recruiting Solutions Applicant Tracking System - This Applicant Tracking System was implemented to
streamline, expedite and enhance the recruitment process at DC WASA. eRecruiter automates the entire recruitment process and
streamlines a recruiter's interaction with departments and mangers throughout the recruitment process. eRecruiter is linked to the
DC WASA web site allowing for better management of jobs and candidates directly from the system.
During FY 2009, Directors, Managers, Supervisors and Executive Assistants received training in the use of eRecruiter and ongoing
assistance is available through one-on-one training sessions on an as needed basis.
Spot Awards - In FY 2009, the Human Resources Department established criteria and implemented the DC WASA Spot Award to
show immediate and spontaneous appreciation and recognition for exceptional contribution of individuals or teams. Managers,
supervisors and co-workers typically recommend Spot Awards based on direct observation and feedback for exceptional efforts or
exceptional results. All full-time employees below the department head level are eligible for this award.
We remain committed to providing our employees, contractors, visitors and the public a safe and healthy work environment. To
ensure greater coordination and integration of our safety and security efforts, during FY 2008, we transferred our security functions to
the Department of Occupational Safety and Health and created a Department of Safety and Security. During FY 2009, we focused
on ways to better measure our performance, and implemented training to enhance our security program. We will continue this work
into FY 2010, with the development of a Comprehensive Security Plan and Strategy. Additionally, the DC WASA staff will actively
work with the District of Columbia, Homeland Security Emergency Management Agency, Department of Homeland Security and the
Metropolitan Police to comply with the nationally developed Infrastructure Protection Guidelines.
Comprehensive Safety Plan - Since the development of our first Comprehensive Safety Plan in July 2001, the Board and
management have closely monitored DC WASA's progress. The plan includes a substantial agenda that includes training,
inspections, investigations, and other related proactive safety strategies. This budget provides approximately $5.7 million to support
this commitment during FY 2010, with dedicated resources throughout FY 2011. The result of consistent implementation of this plan
throughout the organization has resulted in many positive benefits, including:
• Employees are embracing our safety culture
• Workers compensation costs continue to decline
Budget Overview and Performance
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