Hist and Proj Operating Receipts FY 2011 2 17 2010 - DC Water

Planned number Actual Number of Actual
of Customers to Customers Discounts
Assist Assisted Provided
FY 2008 6,000 5,814 $ 344,090
FY 2009 6,000 6,458 $ 903,915
Serving People By Lending A Helping Hand Program (SPLASH) - We further assist our customers through our SPLASH
program. Contributions to this program have grown due to the convenience of the bill round-up feature which enables customers to
make donations with their payments to assist other customers in paying their water and sewer bills. DC WASA continues to sponsor
the SPLASH Program. In FY 2009, we received more than $95,162 in contributions from our caring customers, which enabled us to
assist approximately 348 income eligible customers through September 2009. The Greater Washington Urban League administers
this program for the Authority.
DC WASA continues to strengthen its relationships at all levels of government and across the Washington Metropolitan community.
In addition to legislative and regulatory bodies, we also work with national trade organizations through committee participation and
conference calls on matters that potentially affect DC WASA, its operations and stakeholders.
DC WASA was proud to participate, once again, in the preparations of the inauguration of the 44 th President of the United States,
Barack Obama. Given the magnitude of this particular inauguration, and the high volume of visitors to the Nation's Capital requiring
the use of water and sewage services, DC WASA security, command center and operations teams worked around the clock to
ensure reliable service and appropriate security for one of the most remarkable events in American history.
The financing of environmental initiatives continues to be one of the Authority's highest priorities. For the past five years, we have
worked very closely with the Mayor and the Council of the District of Columbia, the Office of Management and Budget within the
Executive Office of the President and the House and Senate Appropriations Committees and Congresswoman Eleanor Holmes
Norton to secure additional federal funding for DC WASA efforts to reduce combined sewer overflows. In FY 2009 and 2010, we
received $16.4 and $20 million respectively in federal appropriations for this purpose.
Budget Overview and Performance
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