Hist and Proj Operating Receipts FY 2011 2 17 2010 - DC Water

• Water Quality Library, to be deployed shortly, includes documents such as Consumer Confidence Reports, Plumbing
Surveys, Lead Profiles, Disinfection/Disinfectants Byproducts Rule (DBPR), Total Coliform Rule (TCR), and various other
Water Quality reports and documents
• Government Relations Library, in the final stages of development, for documents such as Budget and Appropriations,
Legislation, Issues and Initiatives
In FY 2010, we plan to continue enterprise-wide implementation of Knowledge Link with the deployment of new departmental
projects, such as Water/Sewer service maps.
Supervisory Control and Data Acquisition (SCADA) - In FY 2007, the Authority embarked an initiative to replace its 20 year old
SCADA. Our main objectives were to address reliability concerns, improve operational efficiency and securing sensitive data.
In FY 2009 we have successfully completed the upgrade of the legacy system with the state-of-the-art SCADA solution. The
Authority can control and monitor all remote nodes without compromising security while having the added benefit of sharing
information between various users of the data. The architecture is highly secure, fault tolerant for real time transmission of command
and control data. In FY 2010, we plan to continue with the integration of SCADA system with facilities coming online as part of the
capital improvement program.
Information Security Program - In FY 2009, we completed a comprehensive Risk Management process for the identification,
analysis, and management of business risk according to information asset value. The Information Security Strategic Plan (2009-
2013) was developed to define the Authority's long-term plan for improving its security posture to meet the challenges of evolving
technology and the changing threat landscape. Safeguards for the Authority's new SCADA system are almost complete to ensure
system reliability and protection of our critical assets. This effort will continue as the system continues to expand to meet new
business challenges, including controlled information sharing with other DC WASA business systems. We have developed a
Security Awareness and Education Program to ensure users are an active and integral part of our Information Security Program.
Field Service Management System (Mobile Computing) - In FY 2008, we successfully deployed a mobile solution for hydrant
inspections for DC Federal Emergency Management Services (FEMS). Based on the lessons learned in this project and experiences
throughout FY 2009, we will be designing similar applications for the Department of Water Services crews for various core service
groups such as the valve crews and the hydrant crews. In 2010, we plan to extend our pilot program to deploy the existing GIS
viewer. In addition, we intend to deploy TEAMS-Maximo to the field staff in support of Water Services and Sewer Services
investigation, maintenance and repair operations. This will help DC WASA capture information regarding work on the infrastructure
more timely and more accurately and will provide critical data to the field so that personnel can make more informed and better
decisions regarding the work. Also, field captured data will provide more complete information to office staff for trending and
analysis.
Budget Overview and Performance
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