Hist and Proj Operating Receipts FY 2011 2 17 2010 - DC Water

• Enterprise Geographical Information System (GIS) - DC WASA's GIS is a valuable tool that enables employees to look-up
information, via the intranet, on our infrastructure; e.g., the exact location of the infrastructure, corresponding street and
premise data. This saves time as employees can locate buildings, roads, sidewalks, parks, and assist our field crews and
others in locating infrastructure assets. In FY 2009, DC WASA's vision, leadership, and innovative use of ESRl's geographic
information system (GIS) technology was recognized by being awarded the Special Achievement in GIS Award from ESRI.
DC WASA was selected from more than 300,000 organizations worldwide and recognized for making extraordinary
contributions to our global society.
In FY 2009, we completed the Water Network Data conversion project and published a first version of this comprehensive
dataset for use by our work crews and DC Fire and Emergency Medical Services. We also improved the overall integration of
the FEMS Mobile Fire Hydrant Inspection in the business processes to reduce the amount of manual work required to capture,
dispatch and track the repairs identified by the survey. In FY 2010, the focus will be to have more customer facing applications
leveraging the information collected in our online systems.
• Impervious Surface Area Charge System (lACS) - In May 2009, we successfully went live with the lACS, which provided the
tools required to determine the amount of impervious area on individual properties. Premise spatial data derived from
implementing lACS also allowed us to perform an independent propagation study for the Automated Meter Reading System
(AMR) upgrade project resulting in substantial cost saving. In the future, the system will allow us to support new map-centric
dashboards for AMR, route-planning tools to help reduce fuel costs, and many other business processes with respect to
organization efficiency.
Enterprise Records and Document Management System (ERDMS) -In FY 2009, we continued enterprise-wide implementation of
Knowledge Link with Document Libraries for eight additional groups. The 24 hour, 7 days a week accessible and searchable online
Document Libraries enable quick and easy search and retrieval of records, as well as protecting the safety, security and integrity of
the loaded documents. The FY 2009 projects included:
• Customer Service Library for Call Center Lead Service Replacement files and Collections files
• Biosolids Program Documents Library to assist the Biosolids Division in meeting the rigorous document control requirements
of their third party Environmental Management System Certification
• Risk Management Library for Workers Compensation, Property/Auto/Liability (PAL), Rolling Owner-Controlled Insurance
Program (ROCIP) Workers Compensation, ROCIP General Liability, Insurance Policies, Reports, and General Documents
• Fleet Management Library for Title and Registration, Acquisition Information, Work Order and Miscellaneous documents for
Vehicles, Carts, Small Equipment and Non-tag Inventory Units managed by the Fleet Department
• Safety and Security Library for documents related to the Comprehensive Safety Program, the Comprehensive Security
Program, Emergency Management and Response, Investigations, and Hazard Communications
• Performance Measures Library for documents related to the Board Strategic Plan, Performance Measures Communications
and Departmental and Enterprise Scorecards
Budget Overview and Performance
II - 10