Hist and Proj Operating Receipts FY 2011 2 17 2010 - DC Water

At DC WASA, we focus all of our technology initiatives on improving both the quality of services we provide to our customers and
organizational effectiveness. We have received recognition in this area from several prestigious organizations. In 2008 and 2009, we
received the prestigious Chief Information Officer (CIO) 100 Award. This award is given to the top 100 companies that demonstrates
excellence and achievement in information technology. Also, in 2009 we received National recognition from the Environmental
Research Institute (ESRI), a global leader in Geographic Information System (GIS) solutions, for innovative implementations of (GIS).
This recognition was for our work in using GIS to track the fire hydrant infrastructure.
We are leading a collaboration group for CIO's and Information Technology executives within the utilities industry enabling us to
reduce risk while employing innovation. These activities have situated us at the same table with numerous multi-national
organizations and governmental entities providing truth to the statement that DC WASA is a world class organization.
Our work during FY 2009 and planned investments in technology over the next several years are further evidence of our
commitment.
Technology Strategic Plan - We continue to focus on implementing the Information Technology Strategic Plan, most recently
revised in FY 2005. This Plan outlines a vision for the delivery of information technology services at DC WASA, and a methodology
for prioritization of all technology projects (which includes an assessment of cost savings and productivity growth). Information
Technology investments include those that focus on improvements in Information security, infrastructure and the use of IT throughout
DC WASA to improve the delivery of services to our customers and operational efficiency.
In FY 2009, we focused our efforts on continuing to improve our operations by better integrating people and processes through
technology and creating new business values through innovative solution. A few key examples of this effort that are already
underway or will begin in the near future are:
Platform for Spatio-Temporal Analysis and Reasoning: A First of A Kind Project (FOAK) - In FY 2010, DC WASA and
International Business Machines Corporation ("IBM") are embarking on a collaborative research project, first of a kind project for a
"Platform for Spatio-Temporal Analysis and Reasoning (PSTAR). DC WASA and IBM will develop and apply data analytics
technology to DC WASA TEAMS-Maximo data (work orders, asset defect reports, meter readings, etc.) and other data (SCADA,
etc.). The project may yield insights to DC WASA, which can lead to business value through enhanced customer service, improved
preventive maintenance, reduced cost, etc. IBM expects to develop technology that is applicable towards its Smarter Cities effort
through this collaboration with DC WASA.
Budget Overview and Performance
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