Hist and Proj Operating Receipts FY 2011 2 17 2010 - DC Water

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OVERVIEW FY 2010 Major Recommended Activities and Changes • Complete large meter installation/Automated Meter Reading (AMR) project • Exercise option to extend the Customer Information System (CIS) contract for two years • Review existing self service applications for process improvements and updates • Review functionality of MAXIMO application for process improvements and updates • Implement a First Call Resolution in Call and Command Centers • Make improvements to the Walk-In Customer Service Center and Customer Service business offices • Develop as required, multi-tiered residential impervious area charges • Begin Automated Meter Reading (AMR) upgrade FY 2011 Major Recommended Activities and Changes • Continue to review existing possible synergies among water and sewer customers which allows us to continue to streamline operations and improve service delivery • Implement as required, multi-tiered residential impervious area charges • Continue Automated Meter Reading (AMR) upgrade • Evaluate options to relocate Customer Service business offices Impact of Capital Projects on FY 2010 and FY 2011 Operating • On-going semi annual testing of large meters • Automated Meter Reading (AMR) upgrade Expenditures
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District of Columbia Water and Sewe
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DC WASA's CRITICAL SUCCESS FACTORS
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ACKNOWLEDGEMENTS PR¡NCIPAL STAFF M
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( GOVER NMENT FINANC B OFFICERS ASS
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FY 2010 Oper. Expend. by Department
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DISTRICT OF COLUMBIA WATER AND SEWE
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. lncrease the rate of main replace
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R AND SEWER SOOO OVERLOOK AVENUE, S
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FY 2010 Budget Major Reductions (¡
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A Strong Track Record of Capital lm
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Budgeting for Performance - Ensurin
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DC WASA successfully completed anot
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High Use Notification Application (
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PCI Standards - DC WASA implemented
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Website Enhancements - Continuing t
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District. In FY 2009, we commenced
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• Water Quality Library, to be de
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services we provide. In FY 2010, we
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Boys Town of Washington, DC - Durin
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CI> E! $25.00 .s::. ••• U ~ $
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This Strategic Plan Critical Succes
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FY 2010 & FY 2011 Operating (In 000
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Overtime History Dollars and Hours
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In FY 2009, we completed a study of
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DC WASA's ten-year capital improvem
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• Local and Minority Business Rev
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target for replacement of non-stand
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DC WASA continues to invest in wate
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Anacostia and Rock Creek Park, and
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modification to the permit reducing
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ELECTRICITY PRICING (ALL-IN-COST) $
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carbon footprint legislation and re
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• Automated Fuel Tracking - to fa
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(AWWA) verifies that the growing re
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Total Rewards Statements - During F
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People Working Together to Make A D
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DC WASA's contractor lost workday c
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Regional Macro-Economics DC WASlt's
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KEY FACTS There appears to be a dir
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FY 2010 Revised Budget ($ooo's¡ CA
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Comoarative Exoenditures ($000's) F
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ACCOUNTING AND BUDGET PROCESSES Bas
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FY 2O1l Budget Galendar Month Event
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WASA Key Flr,ltr,¡cnl PorlctEs DEB
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Financing and Reserue Policies ln F
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Gustomer Demand and Demographics -
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DCCommercialWater Denund rr. Commer
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and implementation of successful pr
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- DC WASA changed banks on Septembe
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Raúes. The proposed rate and fee a
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The proposed monthly IAC charge for
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under the program by DDOE and to mi
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CSO LTCP Spending by Year 123.3 y4.
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14. Projected decrease in IAC reven
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Wholesale - DC WASA's wholesale cus
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O p e rati n g Ex pen d itu res As
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the District of Columbia government
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. Wholesale Capital Payments - Appr
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Indenture-Required Operating Reserv
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Water and Sewer System Facility Pla
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and a poss¡ble 2,215 customers wer
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Revenues The proposed FY 2010 recei
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consumption and rate increases, and
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* DC WASA's share of the District's
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FY 2009. The commercial paper progr
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Capital Financing Program, Cash Pos
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Cash Position & Reserwes Cash balan
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Long-Term Operational and Financial
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DISTRICT OF COLUMBIA WATER & SEWER
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450,000 Historical & Projected Cash
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Hi$orical and Projected Billed Cons
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RECENT & PROPOSED RATE & FEE CHANGE
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$35.00 AVERAGE CAP CUSTOMER MONTHLY
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Fy20,0 RArE-:::il:=: PR,P'SED RA'E
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RECENT & PROPOSED RATE & FEE CHANGE
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FY 2OO9 - FY 2018 FINANCIAL PLAN PR
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FY 2O1O - FY 2018 FINANCIAL PLAN PR
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POTENTIAL IMPACT OF CSO LONG.TERM C
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WHY RATE INCREASES ARE NEEDED, cont
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WHY RATE INCREASES ARE NEEDED, cont
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WASA,S RETAIL RATES ARE COMPARABLE
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DC WASA'S RETAIL RATES ARE COMPARAB
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FY 2009 - FY 2018 Capital lmproveme
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more w¡dely disposed of at reduced
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During FY 2009, DC WASA completed a
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WASHINGTON AQUEDUCT The Washington
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CAPITAL AUTHORITY As part of DC WAS
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These are projects that are underta
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450,000 Historical and Projected Ca
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CAPITAL EQU I PIIII ENT DISBU RSEIT
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FY 2009 - FY 2018 Capital Equipment
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FY 2009 - FY 2018 Capital lmproveme
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Fiscal Year 2011 Capital Authority
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FY 2OO9 .2018 CAPITAL IMPROVEMENT P
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CASH RESERVES SUMMARY (ln $000's) F
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OursreuilNa Deer SEIIIOR DEBT Publi
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OUTSTANDING & PROPOSED DEBT SERVICE
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OUTSTANDING & PROPOSED DEBT SERVICE
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$6,000,000 TOTAL DEBT OUTSTANDING V
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Operations & Maintenance Expenditur
Page 207 and 208: Comparative Operating Expenditures
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Page 211 and 212: Filled vs. Vacant Positions FY 2007
Page 213 and 214: Overtime FY 2008 - FY 2011 ($000'5)
Page 216: D. C. Water & Sewer Authority Organ
Page 219 and 220: MISSION: To treat wastewater delive
Page 222 and 223: BLUE PLAINS WASTEWATER TREATMENT PL
Page 224: BLUE PLAINS WASTEWATER TREATMENT PL
Page 227 and 228: I WATER SERVICES I MISSION: To oper
Page 229 and 230: HISTORICAL WATER MAIN BREAKS FY 200
Page 232 and 233: ASSISTANT GENERAL MANAGER Consumer
Page 234 and 235: OVERVIEW FY 2010 Major Recommended
Page 236 and 237: ASST. GEN. MGR. Blue Plains POSITIO
Page 238: OVERVIEW FY 2010 Major Recommended
Page 241 and 242: FY2009 FY 2010 FY2010 FY 2011 Actua
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Page 245 and 246: MISSION: To perform engineering pla
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Page 249 and 250: MISSION: To develop, design. constr
Page 252 and 253: CHIEF ENGINEER Deputy General Manag
Page 257: BUDGET OVERVIEW: The FY 2010 revise
Page 261 and 262: MISSION: The General Manager's Offi
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Page 265 and 266: MISSION: To support the Board of Di
Page 268 and 269: GENERAL MANAGER POSITIONS CURRENT A
Page 273 and 274: MISSION: Manage all of DC WASA's fi
Page 275 and 276: FY 2010 Major Recommended Treasury
Page 277 and 278: BUDGET OVERVIEW: The revised FY 201
Page 279 and 280: GENERAL POSITIONS MANAGER CURRENT A
Page 283 and 284: MISSION: To provide information abo
Page 286 and 287: GENERAL MANAGER POSITIONS CURRENT A
Page 290: VISITORS TO DC WASA'S WEBSTTE (WWW.
Page 293 and 294: MISSION: To oversee and direct the
Page 296 and 297: ASSISTANT GENERAL MANAGER POSITIONS
Page 300 and 301: In FY 2009, the Authority offered c
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Page 304: Columbia Regulatory Agency mandated
Page 307 and 308: MISSION: Support the operations of
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ASSISTANT GENERAL MANAGER Support S
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OVERVIEW FY 2010 (Revised) Major Re
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MISSION: To provide technical servi
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ASSISTANT GENERAL MANAGER Su ort Se
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OVERVIEW FY 2010 Major Recommended
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ACCRUAL BASIS: The method of accoun
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COMBINED SEWER SYSTEM LONG-TERM CON
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INVERTED BLOCK RATE STRUCTURES: Is
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SUPPLEMENTAL ENVIRONMENTAL PROJECT
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CSS LTCP: COMBINED SEWER SYSTEM LON
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Presented and Adopted: February 4,
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Presented and Adopted: February 4,2
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FY 2009 - 2018 FINANCIAL (In OOO's)
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1 Lifetime budgets shown here repre
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Fiscal Year 2011 Capital Authority
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The Board of Directors of the Distr
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Presented and Adopted: February 4,2
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III. PotentialProjects On June 17,
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fees of the first Four Hundred Cubi
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WHEREAS, the Retail Rates Committee
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2. The General Manager is authorize
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Hist and Proj Operating Receipts FY 2011 2 17 2010 - DC Water

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