Hist and Proj Operating Receipts FY 2011 2 17 2010 - DC Water

DC WASA successfully completed another year of operations by meeting several key milestones, while also dealing with our share of
challenges, as we pursued our mission of serving all our customers with outstanding service. The Board has adopted a spending
plan for FY 2011 that addresses their priorities for critical infrastructure improvements and environmental protection projects.
Cognizant of tough economic times, the Board made every effort to minimize rate increases and impacts to our wholesale customers.
The following discussion provides highlights of our FY 2009 performance and a summary of the revised FY 2010 and approved FY
2011 budgets. This information is presented within the context of the DC WASA Board of Director's 2008 - 2013 Strategic Plan, "A
Guide for Measureable Progress and Achievement." We provide more detailed information throughout the remainder of this
document.
This Strategic Plan Critical Success Factor requires us to effectively anticipate, respond in a timely manner to, and communicate
about the needs of our customers, the public, and other regional stakeholders with honesty, respect and transparency. The Board
also identified a number of objectives under each critical success factor.
Although we work in a highly regulated environment and we are committed to meeting or exceeding all regulatory mandates.
Compliance in the water system is especially more challenging because water treatment and distribution systems are by their nature
very dynamic. The Washington Aqueduct's treatment regimen and DC WASA's commitment to simultaneously comply with many
federal drinking water standards is challenging because it requires continual monitoring, research and operational readiness in
managing the complex treatment and distribution systems. Since 2004, the Authority has fully complied with all water quality
standards, meeting all of the strict requirements of the Safe Drinking Water Act, inclusive of our compliance with federal standards
under the U.S. Environmental Protection Agency's Lead and Copper Rule. A report on water quality and DC WASA's compliance
with federal and regulatory requirements is published annual and available on the website www.dcwasa.com. The FY 2010 and FY
2011 operating budgets and ten-year capital program reflect our continued commitment to providing clean and safe drinking water
that our customers can rely upon. These budgets provide for significant water and sewer system capital and operational
improvements that help us maintain and enhance water quality and system reliability.
Budget Overview and Performance
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