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Approved Materials - Reston Community Center

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4. Adoption of strategies aligned with environmental best practices and reduced energy<br />

consumption.<br />

In examining the outcomes measurements, the staff has reviewed our existing programs, their<br />

costs, and what strategies we might employ to further our objectives and goals. We looked at<br />

our four lines of business: Arts & Events; Aquatics; Leisure & Learning; and Facility Rentals. In<br />

addition, we examined our current Fee Waiver Program, program pricing, and facility rental<br />

pricing. We also discussed the overall rationales for program subsidization. They are presented<br />

here for context and understanding about program pricing and revenue recovery approaches.<br />

RCC Subsidization of Programs – History and Categories<br />

The programs and services of <strong>Reston</strong> <strong>Community</strong> <strong>Center</strong> are offered at rates below cost and<br />

market to <strong>Reston</strong>ians. Throughout the history of RCC, the philosophy has been to utilize the<br />

resources from tax revenues to fully subsidize the costs associated with overhead: i.e.<br />

administration personnel, building operations, equipment and maintenance, and personnel costs<br />

that are associated with overall program delivery. Costs associated directly with programs and<br />

service offerings are also subsidized, but at different levels. The Board of Governors examined<br />

subsidization of offerings in 2006, and at that time, these three types of “subsidy” were<br />

discussed:<br />

Fully Subsidized: Soul of the Agency Programs<br />

Pricing: Free or nominal fee to participate; costs greatly exceed recovered revenues from<br />

users.<br />

Examples of these are Festivals, Outdoor Concerts/Entertainment, After School Programs, ESL<br />

and Citizenship classes, Professional Touring Artist Series, Water Safety Academy, DEAP, and<br />

so on. We call these “Soul of the Agency” programs because they address the core of our<br />

mission and vision, offer the broadest spectrum of the community opportunities to be together<br />

and feel a sense of belonging, and build community traditions. Our Facility Rentals fall in this<br />

category as well to be sure we can serve a broad cross-section of <strong>Reston</strong> individual social<br />

needs and organizational meeting and event requirements.<br />

Substantially Subsidized: Accessibility and Quality of Life Enhancement<br />

Pricing: Fees are subsidized at a rate of 20% to 50% of direct costs.<br />

Examples include offerings to the 55+ age cohort, teens, selected youth activities and drop-in<br />

swimming and exercise programming. These are program offerings aligned with our mission<br />

that contribute greatly to the quality of life for <strong>Reston</strong> residents and businesses. It is in this<br />

category that RCC differs dramatically from similar offerings and programs in Park Authority and<br />

other public agencies. The current trend is to recover direct costs either fully or even to exceed<br />

direct costs to permit offset of overhead costs. RCC’s philosophy has been that since taxpayers<br />

in <strong>Reston</strong> provide substantial resources to assure there are programs such as these, they<br />

should be priced for “<strong>Reston</strong>” qualified patrons below typical offerings’ pricing elsewhere. The<br />

period of enrollment exclusively for <strong>Reston</strong> patrons assures that we continue to see<br />

approximately 90% or more of the programming or services filled by <strong>Reston</strong> participants.<br />

Minimally Subsidized: Multiple Customer Options and Price Points<br />

Pricing: Fees are priced to recover at minimum the direct costs for instruction, supplies, or<br />

whatever other types of costs are associated specifically with the offering. Examples include<br />

classes in areas where there are many providers in <strong>Reston</strong>, such as fitness, dance, fine arts,<br />

swimming (if you consider both indoor and outdoor), trips, tours and workshops. Again,<br />

offerings are populated at approximately 90% by <strong>Reston</strong> patrons.<br />

Following the February 2013 input meeting, we determined that it would be prudent to review<br />

our subsidy levels and pricing and provide the board with recommendations regarding<br />

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