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Connection<br />

A Monthly Publication of <strong>McLaren</strong> Regional Medical Center Volume 8, Issue 3 March 2008<br />

What’s Inside...<br />

A Giving Soul Creates an Ever<br />

Living Legacy..........................3<br />

Big Brothers Big Sisters<br />

Bowling Challenge 2008........4<br />

Do You Speak SBAR..............4<br />

“This new facility<br />

is giving us<br />

the space and<br />

technology we<br />

need to take care<br />

of our patients<br />

in a nice, warm<br />

atmosphere.”<br />

– Dr. Hesham Gayar<br />

The expansion of GLCI-<strong>McLaren</strong> includes a new main entrance located on the eastern side of the facility.<br />

<strong>Great</strong> <strong>Lakes</strong> <strong>Cancer</strong> <strong>Institute</strong>-<strong>McLaren</strong><br />

<strong>Unveils</strong> <strong>Expansion</strong> <strong>with</strong> Building Dedication<br />

and Open House<br />

The two-year, $7 million expansion of the<br />

<strong>Great</strong> <strong>Lakes</strong> <strong>Cancer</strong> <strong>Institute</strong>-<strong>McLaren</strong> (GLCI-<br />

<strong>McLaren</strong>) is now complete, creating a warm,<br />

spacious and sophisticated environment of<br />

healing for area cancer patients. Along <strong>with</strong><br />

accommodating the newest technology in<br />

cancer treatment, the new design features wood<br />

floors, soothing earth-tone colors, artwork and<br />

potted plants located throughout the 30,000 sq.<br />

ft. facility.<br />

“This new facility is giving us the space and<br />

technology we need to take care of our patients<br />

in a nice, warm atmosphere,” noted Dr. Hesham<br />

Gayar, radiation oncologist at GLCI-<strong>McLaren</strong>.<br />

“All of this beautiful color and artwork are the<br />

shell of good caring and service we provide to<br />

our patients.”<br />

Special enhancements include:<br />

• Patient Resource Library complete <strong>with</strong><br />

internet access and staffed by American<br />

<strong>Cancer</strong> Society volunteers<br />

• New patient/family waiting areas<br />

• Expanded conference space for<br />

multidisciplinary cancer conferences and<br />

support groups<br />

• Expanded Radiation Oncology Suite,<br />

featuring the latest technology in radiation<br />

treatment<br />

Continued on page 2


<strong>Great</strong> <strong>Lakes</strong> <strong>Cancer</strong> <strong>Institute</strong>-<strong>McLaren</strong> Continued from page 1<br />

(Above) The Patient Resource Library located off the Radiation<br />

Oncology lobby provides a comfortable and convenient space to<br />

access information and support.<br />

Bobbi Jo Lucas<br />

stands before the<br />

new cancer donor<br />

wall, honoring<br />

her granmother<br />

who founded the<br />

Ever Living Tree<br />

<strong>Cancer</strong> Fund.<br />

• 18 comfortable chemotherapy<br />

infusion stations individually<br />

equipped <strong>with</strong> cable television<br />

monitors<br />

• New office for research<br />

protocol nurse<br />

The evening’s<br />

events included a<br />

brief dedication<br />

ceremony,<br />

followed by the<br />

unveiling of a<br />

commemorative<br />

wall honoring<br />

those who have<br />

made generous<br />

contributions<br />

to the cancer<br />

program at<br />

<strong>McLaren</strong>. Also of<br />

special interest, an<br />

international art<br />

exhibit by Eli Lilly<br />

and Company<br />

entitled “Oncology<br />

on Canvas” was<br />

on display at GLCI-<br />

<strong>McLaren</strong> from March 3 through<br />

March 14. The artistic creations<br />

featured works by cancer patients,<br />

caregivers, and friends as a way to<br />

express their own cancer journeys.<br />

Regional Medical Center; Hesham<br />

Gayar, M.D., radiation oncologist;<br />

T. Trevor Singh, M.D., medical<br />

oncologist, and Ray Demers, M.D.,<br />

President/CEO of the <strong>Great</strong> <strong>Lakes</strong><br />

<strong>Cancer</strong> <strong>Institute</strong>. Also receiving<br />

special recognition were Sukamal<br />

Saha, M.D., surgical oncologist;<br />

Madan Arora, M.D., and David<br />

Eilander, M.D., both medical<br />

oncologists, and Jack Nettleton,<br />

M.D., radiation oncologist.<br />

Bobbi Jo Lucas, granddaughter of<br />

Jeanne Prevo, the founder of the<br />

Ever Living Tree <strong>Cancer</strong> Fund<br />

at <strong>McLaren</strong>, and Donald Kooy<br />

unveiled the donor wall during the<br />

ceremony.<br />

An open house and building<br />

dedication was held March 4<br />

for patients and their families,<br />

physicians, donors and staff.<br />

Featured presenters at the<br />

dedication ceremony were Donald<br />

Kooy, President/CEO of <strong>McLaren</strong>


A Giving Soul Creates an Ever Living Legacy<br />

She keeps every letter, card, and<br />

photograph stowed in an antique<br />

cedar trunk. Bobbi Jo Lucas<br />

cannot explain why she has held<br />

on to all of these mementos from<br />

her late grandmother. Listening to<br />

Bobbi Jo tell stories, one thing is<br />

clear, Jeanne Prevo was more than<br />

just a grandmother. For Bobbi Jo,<br />

she was an inspiration. Jeanne’s<br />

spirit, strength, and compassion<br />

touched many during her lifetime.<br />

Her efforts to give back continue<br />

to touch the lives of men and<br />

women today through the Ever<br />

Living Tree Program benefiting<br />

cancer patients at the <strong>Great</strong> <strong>Lakes</strong><br />

<strong>Cancer</strong> <strong>Institute</strong> (GLCI)-<strong>McLaren</strong>.<br />

Jeanne Prevo, a special education<br />

teacher at Durant-Tuuri-Mott<br />

Elementary school in Flint,<br />

underwent treatment for breast<br />

cancer in 1982 at <strong>McLaren</strong><br />

Regional Medical Center. She<br />

was in and out of treatment over<br />

the next several years before she<br />

was declared to be in remission<br />

in 1990 and returned to work.<br />

Prevo was immensely grateful<br />

that her employer supported her<br />

throughout her extended leave and<br />

sought a way to help other cancer<br />

patients less fortunate.<br />

“My grandmother was tireless,”<br />

recalls Lucas. “She was always<br />

volunteering and finding ways to<br />

better herself. She found purpose<br />

in bringing happiness to others.<br />

During her battle <strong>with</strong> cancer, she<br />

was greatly influenced by Bernie<br />

Siegel, MD, the well-known<br />

author of support books for cancer<br />

patients. The central question that<br />

he posed to his readers was ‘What<br />

can you do to be happy for the rest<br />

of your life’”<br />

Jeanne found her true happiness<br />

in comforting and helping others.<br />

Prevo was involved in the creation<br />

of the Breast <strong>Cancer</strong> support<br />

group at <strong>McLaren</strong>. Through these<br />

meetings, Prevo discovered some<br />

women that were unable to afford<br />

a wig, medicine, or even basic<br />

living expenses such as gas money<br />

to drive to their treatments. True<br />

to her spirit, she found a way to<br />

help. Through Prevo’s inspiration,<br />

and the guidance and support of<br />

<strong>McLaren</strong> administrators, the Ever<br />

Living Tree Program took shape<br />

in 1990.<br />

The Ever Living Tree Program<br />

was established <strong>with</strong> the goal of<br />

providing financial assistance to<br />

cancer patients being treated at<br />

<strong>McLaren</strong>. The program bestows<br />

a one-time cash gift to current<br />

cancer patients.<br />

The Program is funded through<br />

the generous support of<br />

employees, patrons and special<br />

friends of <strong>McLaren</strong>’s cancer<br />

program. An annual campaign<br />

makes it possible for patients to<br />

receive some financial assistance<br />

during their treatment. In<br />

November, when people’s thoughts<br />

turn to holiday shopping and<br />

parties, <strong>McLaren</strong> mails a special<br />

holiday letter giving recipients<br />

the opportunity to honor a loved<br />

one and support the Ever Living<br />

Tree Program <strong>with</strong> a financial<br />

gift. Donors can also customize<br />

an ornament and have it placed on<br />

the large Christmas tree displayed<br />

in the lobby of <strong>McLaren</strong> Regional<br />

Medical Center.<br />

The Ever Living Tree Program<br />

has firmly taken root in the hearts<br />

of many whose lives have been<br />

touched by cancer. The Program<br />

has raised more than $150,000 and<br />

provided help to more than 400<br />

patients. With continued support,<br />

the program will continue to<br />

grow and provide respite for those<br />

<strong>with</strong> a special need who come to<br />

<strong>McLaren</strong> for cancer treatment.<br />

<br />

The Ever<br />

Living Tree<br />

Program was<br />

established<br />

<strong>with</strong> the goal<br />

of providing<br />

financial<br />

assistance<br />

to cancer<br />

patients being<br />

treated at<br />

<strong>McLaren</strong>.<br />

Bobbi Jo Lucas


(Far Left) Front row l-<br />

r: Terry Striggow, and<br />

Kelly Leavy. Middle<br />

row l-r: Mollie Royce<br />

and Tiffany Cannon.<br />

Back row l-r: Jen<br />

Colvin, Dana Struble,<br />

Alan Hammond and<br />

Randy Adams.<br />

Big Brothers Big Sisters Bowling Challenge 2008<br />

A big ‘thank you’ goes out to everyone who participated<br />

or gave a donation the annual Big Brothers Big Sisters<br />

2008 Bowling Challenge. The Bowling Challenge<br />

represents the most beneficial fundraiser for the BBBS<br />

agency each year.<br />

Here are some of the <strong>McLaren</strong> Teams that hit the lanes<br />

on Saturday, February 23.<br />

Terry Striggow was lucky enough to win one of BBBS<br />

50/50 raffles while he was bowling. He generously<br />

treated his co-workers and others to a pizza party on<br />

Wednesday, March 5 <strong>with</strong> some of his winnings.<br />

Front row l-r: Lori<br />

Emmendorfer, Kelly<br />

Hinman, Cindy Diehl,<br />

Robin Hartfelder and<br />

Julian Garcia. Back<br />

row: Jean Brownley,<br />

Jeff Glover, Pablo<br />

Montera, and Joe<br />

Glover.<br />

L-r: Amber Esterdahl,<br />

Alan Wenzlick, Renee<br />

Pattee, Melissa Hurst,<br />

Manny Quitos, Vicki<br />

Stebner, Sharrie<br />

Creasey, Julie<br />

Herronen, Beverly<br />

Dent, Lynn Weller,<br />

and Monica Blondin.


Do You Speak SBAR By Sheri Myers, RN<br />

Often in medical practice we<br />

tend to use a ‘hint and hope’<br />

approach to communication.<br />

‘Hint and hope’ is fundamentally<br />

an inadequate method of<br />

communication. It means that we<br />

‘hint’ to the other person what the<br />

situation is, and ‘hope’ they pick<br />

up on the urgency. For example,<br />

a nurse may say to a doctor, ‘The<br />

patient doesn’t look well, and he’s<br />

having difficulty breathing’ and<br />

then hope the doctor will pick up<br />

on her discomfort and take action.<br />

By hinting to the doctor about the<br />

potential severity of the situation,<br />

she is hoping that he will respond<br />

accordingly. But often, this does<br />

not happen.<br />

Imagine for a moment, you<br />

begin your shift bombarded<br />

<strong>with</strong> a ton of information, not<br />

only regarding the patients to<br />

whom you are assigned, but also<br />

about the activities of the unit.<br />

You implement your system to<br />

organize your day, absorb as much<br />

information as you can, and start<br />

prioritizing and checking in on<br />

your patients. Shortly into your<br />

shift, one of your patient’s medical<br />

conditions starts to deteriorate.<br />

As a prudent nurse you intervene<br />

accordingly and now you<br />

are required to inform and<br />

communicate <strong>with</strong> the patient’s<br />

attending physician. One of<br />

the new initiatives at <strong>McLaren</strong><br />

Regional Medical Center is the<br />

application of a communication<br />

technique called SBAR. SBAR<br />

is an acronym and stands<br />

for Situation, Background,<br />

Assessment and Recommendation.<br />

SBAR is a framework for<br />

communication regarding a patient<br />

or a situation among health care<br />

professionals. The tool consists of<br />

standardized “prompt” questions<br />

<strong>with</strong>in each of the four sections,<br />

to ensure that clear, concise,<br />

and focused information is<br />

conveyed. In many cases involving<br />

incidences of error or adverse<br />

events, retrospective review<br />

often reveals that a breakdown in<br />

communication has taken place.<br />

SBAR is a powerful technique for<br />

eradicating a culture of ‘hinting’<br />

and ‘hoping’.<br />

The use of SBAR sets an<br />

expectation that specific and<br />

relevant information will be<br />

shared every time a patient or<br />

situation is discussed, thereby<br />

promoting consistency and<br />

clarity. The SBAR process<br />

incorporates critical thinking and<br />

organization of information. The<br />

communication resulting from<br />

the utilization of the framework is<br />

assertive, direct, respectful, and<br />

results oriented.<br />

The climate of our current health<br />

care system is such that we<br />

may experience and encounter<br />

information overload and<br />

multiple demands on our time.<br />

Therefore, the ability to articulate<br />

information thoughtfully and<br />

succinctly is greatly needed to<br />

effectively achieve positive clinical<br />

outcomes for our patients. This<br />

applies not only when speaking<br />

to physicians, but also when staff<br />

speaks to each other in the form of<br />

caregiver handoff and report.<br />

In the clinical arenas, a patient<br />

report may be given numerous<br />

times. A shift-to-shift report<br />

from the primary nurse to the<br />

oncoming nurse, along <strong>with</strong> a<br />

report when transferring patients<br />

to procedural areas and upon<br />

returning to the floor, and a report<br />

from the emergency department<br />

triage nurse to the floor nurse, as<br />

well as information reported to<br />

health care provider are expected.<br />

Standardizing the information<br />

given and received will reduce<br />

error, and will pinpoint the<br />

information needed in every case.<br />

Why implement SBAR at<br />

<strong>McLaren</strong><br />

The safe and effective care of<br />

patients depends on consistent,<br />

flawless communication<br />

between caregivers. Handovers<br />

(the process of passing on<br />

specific information about the<br />

patients from one caregiver to<br />

another), is an area where the<br />

breakdown of communication<br />

between caregivers may lead to<br />

episodes of avoidable harm to a<br />

patient. The Joint Commission<br />

on Accreditation of Hospitals<br />

has added to Goal 2 in the<br />

2007 Patient Safety Goals. The<br />

additional statement (2e) reads,<br />

“Implement a standardized<br />

approach to “hand off”<br />

communications, including an<br />

opportunity to ask and respond to<br />

questions.”<br />

Why does SBAR work<br />

When you use this method, both<br />

you and the other person are on<br />

the same page to think through a<br />

problem<br />

You are proactively giving the<br />

listener data that they would be<br />

requesting anyway if they were<br />

going to try to solve the problem.<br />

You save time by researching<br />

options. You keep others from<br />

having to guess by giving them a<br />

recommendation.<br />

Doctors already know how to use<br />

this method. They use a similar<br />

method known as SOAP when<br />

they speak doctor to doctor about<br />

patient care issues.<br />

So look for SBAR to come to your<br />

unit soon and be the champion<br />

for your area. Better yet, practice<br />

using SBAR right now and watch<br />

yourself become more productive<br />

and less frustrated as you<br />

communicate <strong>with</strong> others.<br />

<br />

The use of<br />

SBAR sets an<br />

expectation<br />

that specific<br />

and relevant<br />

information<br />

will be shared<br />

every time<br />

a patient or<br />

situation is<br />

discussed,<br />

thereby<br />

promoting<br />

consistency<br />

and clarity.


Welcome to the Medical Staff<br />

Genevieve Alumit, M.D., a board certified nephrologist, has joined the medical staff at <strong>McLaren</strong><br />

Regional Medical Center. Dr. Alumit is seeing patients at her Flint office, located at G-1071 N.<br />

Ballenger Hwy., Suite 301, Flint. Dr. Alumit completed a fellowship in nephrology at St. John Hospital<br />

and Medical Center in Detroit. She completed her residency at the University of Florida in Jacksonville,<br />

Florida. She received her medical degree from American University of Caribbean in Monterserrat, NA.<br />

Genevieve Alumit, M.D.<br />

Mohamad Arja, M.D., a board certified internist, has joined the medical staff at <strong>McLaren</strong> Regional<br />

Medical Center. Dr. Arja has also joined Hospital Consultants, P.C. He is caring for inpatients at<br />

<strong>McLaren</strong> Regional Medical Center. Dr. Arja completed his residency at the University of Pittsburgh<br />

Medical Center in McKeesport, Pennsylvania. He received his medical degree from Universita’ degli<br />

studi Di Trieste in Trieste, Italy.<br />

Mohamad Arja, M.D.<br />

Andrea Goethals, D.O., a board certified general surgeon, has joined the medical staff at <strong>McLaren</strong><br />

Regional Medical Center. Dr. Goethals is seeing patients at her Flint office, located at G-3169 Beecher<br />

Rd., Suite 102, Flint. Dr. Goethals completed her residency at Genesys Regional Medical Center in<br />

Grand Blanc. She received her medical degree from Michigan State University College of Osteopathic<br />

Medicine.<br />

Andrea Goethals, D.O.<br />

Ahmed Hamoda, M.D., a board certified internist, has joined the medical staff at <strong>McLaren</strong> Regional<br />

Medical Center. Dr. Hamoda has also joined <strong>McLaren</strong> Regional Medical Center Academic Hospitalist<br />

Group. The group cares for inpatients at <strong>McLaren</strong>.<br />

Dr. Hamoda completed his residency at Oakwood Hospital and Medical Center in Dearborn. He<br />

received his medical degree from Alexandria University in Alexandria, Egypt.<br />

Ahmed Hamoda, M.D.<br />

Michael Tawney, D.O., F.A.C.O.E.P., wound care specialist has joined the medical staff and is<br />

seeing patients at the <strong>McLaren</strong> Wound Care Center, G-3200 Beecher Rd., Suite 02, Flint. Dr. Tawney<br />

completed his residency at Mount Clemens Regional Medical Center in Mount Clemens. He received<br />

his medical degree from the College of Osteopathic Medicine and Surgery in Des Moines, Iowa.<br />

Michael Tawney, D.O.,<br />

F.A.C.O.E.P.


Spine Express Launched in March<br />

<strong>McLaren</strong>’s Spine Program is<br />

now offering Spine Express for<br />

patients who are scheduled for<br />

one of three specific types of<br />

procedures. Patients receiving<br />

a laminectomy, discectomy, or<br />

spinal cord stimulation are eligible<br />

to participate in the educationfocused<br />

program. Spine Express<br />

offers an educational session for<br />

patients and caregivers that covers<br />

what to expect before, during<br />

and after surgery. The first Spine<br />

Express class was held on March<br />

12. A big thank you to everyone<br />

who worked so hard to put the<br />

program in place in a shorter than<br />

normal time frame.<br />

underway to hold another<br />

presentation in the Flint area.<br />

Hugo Lopez, M.D., Neurosurgeon,<br />

and Jawad, Shah, M.D.,<br />

Neurosurgeon, both presented<br />

information to the audience and<br />

then took time to answer their<br />

questions. Nicola Pavelka, RN,<br />

BSN, Spine Program Director also<br />

gave an overview of the <strong>McLaren</strong><br />

Spine Program.<br />

If you have questions about the<br />

<strong>McLaren</strong> Spine Program, please<br />

call 1-888-501-(BACK) 2225.<br />

<br />

Members of the <strong>McLaren</strong> Spine<br />

Program held a community<br />

program in Lapeer on February<br />

27. The event was very well<br />

attended and plans are now<br />

Hugo Lopez, M.D.<br />

Abdul Moqtadir A. Hasnie,<br />

M.D., F.A.C.C., F.S.C.A.I.<br />

Applause<br />

The Certification Board of Nuclear Cardiology (CBNC) is pleased to announce that<br />

Abdul Moqtadir A. Hasnie, M.D. F.A.C.C., F.S.C.A.I. passed the recertification<br />

examination in December 2007 and has met the requirements set by CBNC. He has<br />

been designated as Diplomate of the Certification Board of Nuclear Cardiology. Dr.<br />

Hasnie’s practice includes nuclear cardiology, vascular medicine, general cardiology<br />

and interventional cardiology.<br />

Wes Ellis has accepted the position of Cardiovascular Services Buyer for <strong>McLaren</strong><br />

Regional Medical Center. Wes brings extensive knowledge and experience in<br />

Materials Management that will truly be an asset to the Cardiovascular Services<br />

Department. Wes can be reached at 342-4257 or on spectralink 342-5887.<br />

Wes Ellis<br />

Acknowledgement Oversight<br />

In the Door-to-Balloon time story featured in the February 2008 Connection the efforts of the Communications Department were<br />

inadvertently missed. As the Emergency Department and Heart and Vascular Department worked to change processes to improve<br />

door-to-balloon time to patients, the Communications Department had to change its procedures as well. During the hours the<br />

cardiac alert team is in house Communications staff do an overhead alert. On off-hours they do what they call a burst page to<br />

the team. They also send an e-mail out to specific staff. They are certainly an important part of the entire process flow and their<br />

efforts are also appreciated in helping improve the outcomes of acute myocardial infarction (AMI) heart attack patients.


February 20<br />

Dale Wilson, M.D.<br />

This FREE KIT<br />

could save<br />

your life!<br />

Call GLCI by<br />

March 31 st .<br />

Community Connection<br />

Want to Give Your<br />

Daughter<br />

the World<br />

Take Something Away:<br />

Her Risk of Cervical <strong>Cancer</strong><br />

Caroline Johnston, M.D., a gynecologic<br />

oncology specialist from the University<br />

of Michigan Comprehensive <strong>Cancer</strong> Center<br />

and Dale Wilson, M.D., a gynecologist <strong>with</strong><br />

<strong>McLaren</strong> Ob/Gyn Associates in Flushing, gave<br />

a free informational presentation to the public<br />

about the dangers of the sexually transmitted HPV<br />

virus, including cervical cancer. The program also<br />

discussed the vaccine which guards against certain<br />

strains of the virus. Dr. Wilson is available to speak<br />

to groups regarding prevention and protection against<br />

HPV. He may be reached by calling <strong>McLaren</strong> Ob/Gyn<br />

Associates in Flushing.<br />

Connection<br />

A monthly publication for<br />

employees and friends of<br />

<strong>McLaren</strong> Regional Medical<br />

Center.<br />

Donald Kooy,<br />

President and CEO,<br />

<strong>McLaren</strong> Regional<br />

Medical Center<br />

Managing Editor:<br />

Laurie Prochazka,<br />

Director of Marketing<br />

Communications<br />

Editor:<br />

Ellen Peter,<br />

Marketing Communications<br />

Specialist<br />

Contributing Writers:<br />

Sherry Stewart, Ellen Peter,<br />

Laurie Prochazka, and<br />

contributions from <strong>McLaren</strong><br />

employees<br />

Photography:<br />

Ted Klopf, and contributions<br />

from <strong>McLaren</strong> employees<br />

Design:<br />

Shamiah Specht,<br />

Graphic Designer,<br />

<strong>McLaren</strong> Art Department<br />

Printing:<br />

<strong>McLaren</strong> Graphics<br />

Department<br />

We welcome comments,<br />

suggestions, and ideas:<br />

ellenp@mclaren.org or call<br />

(810) 342-4478<br />

Mark Your<br />

Calendars!<br />

Blood Drive<br />

May 28<br />

Blood Drive<br />

The American Red Cross invite all MRMC<br />

employees and visitors who qualify to<br />

donate blood at the upcoming blood<br />

drive held in Ballenger Auditorium on<br />

Wednesday May 28. Help us achieve our<br />

goal!<br />

MISSON:<br />

<strong>McLaren</strong> Health Care,<br />

through its subsidiaries, will<br />

be Michigan’s best value<br />

in healthcare as defined by<br />

quality outcomes and cost.<br />

mclarenregional.org

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