Our People - SSM Health Care
Our People - SSM Health Care Our People - SSM Health Care
How We’re Doing: Heart Failure At SSM Health Care, our Mission is at the heart of everything we do. We say that “through our exceptional health care services, we reveal the healing presence of God.” But how can we tell how well we are living our Mission We measure three things: exceptional patient care, exceptional commitment from our employees and physicians, and exceptional financial performance and growth. In each issue of OptimiSSM, we’ll highlight the results from one of these areas to let you know how we’re doing. At SSM, we focus on results in four key clinical areas to determine how well we are accomplishing our Mission of “exceptional patient care.” These are: heart failure (HF), acute myocardial infarction (AMI), pneumonia (PN), and surgical care improvement project (SCIP). These are also the quality of care measures that are shown on Hospital Compare, a Web site that was developed by both the Centers for Medicare & Medicaid Services (CMS) and Hospital Quality Alliance: Improving Care Through Information (HQA). This online tool shows how often hospitals give the recommended treatments known to get the best results and allows patients to compare hospitals. Research has shown that these treatments provide the best results for most patients with those conditions and are an important part of the patients' overall care. Collaborative teams at each of our hospitals make sure that we use this research to continually improve the care we provide to our patients. For example, in the area of Heart Failure, we know that patients and their families need very specific discharge instructions about their care before they can go home from the hospital. Our caregivers strive to make sure that every patient understands his or her dietary restrictions, recommended activity levels, what prescription medications have been prescribed, and signs and symptoms of worsening heart failure. Consistent delivery of discharge instructions is just one of many specific care processes for heart failure patients that collaborative teams throughout SSM Health Care focus on constantly. So why should this matter to you It means that you can feel confident that we are doing everything we can to make sure that you receive the best care possible. 18
Heart Failure Scores for 2009 All SSM St. Clare Hospital and Health Services, Baraboo, Wis. St. Marys Health Center, Jefferson City, Mo. St. Mary’s Good Samaritan, Inc.,-Centralia, Ill. Campus St. Francis Hospital and Health Services, Maryville, Mo. SSM St. Joseph Health Center, St. Charles, Mo. SSM St. Mary’s Health Center, Richmond Heights, Mo. St. Mary’s Good Samaritan, Inc., Mount Vernon, Ill. Campus SSM St. Joseph Hospital West, Lake Saint Louis, Mo. SSM St. Clare Health Center, Fenton, Mo. St. Anthony Hospital, Oklahoma City St. Mary’s Hospital, Madison, Wis. SSM DePaul Health Center, Bridgeton, Mo. 90 92 94 96 98 100 Percentage This graph reflects the percentage of times heart failure patients received the recommended treatments and instructions to ensure the best outcomes.. Point of Optimissm 100% 95% 90% 85% Heart Failure Scores for 2007-2009 Jan-07 Feb-07 Mar-07 Apr-07 May-07 Jun-07 Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Data source: PIR Current Month for System Acute Care Hospitals From Jan. 2007 to Dec. 2009, SSM has done better and better at providing the recommended treatments and instructions for heart failure patients. So why should this matter to you It means you can feel confident we are doing everything we can to make sure you receive the best care possible. To read more about SSM Health Care’s commitment to quality, visit www.ssmhc.com. 19
- Page 1 and 2: A QUARTERLY PUBLICATION BY SSM HEAL
- Page 3 and 4: OptimiSSM A QUARTERLY PUBLICATION B
- Page 5 and 6: The Twins Even before birth, the Lo
- Page 7 and 8: The Young Leader Maurine Free is he
- Page 9 and 10: The Fixers Throughout SSM Health Ca
- Page 11 and 12: The Safety Champion Growing up, Deb
- Page 13 and 14: Record Is Better for… Nurses Mary
- Page 15 and 16: Green Roofs St. Mary’s Hospital i
- Page 17: Other Green Efforts Reported Around
- Page 21 and 22: SSM-WIDE SSM Comes to the Aid of Ha
- Page 23 and 24: THE S.P.A.T.U.L.A. MEETS NEVER LIFT
Heart Failure Scores for 2009<br />
All <strong>SSM</strong><br />
St. Clare Hospital and <strong>Health</strong> Services, Baraboo, Wis.<br />
St. Marys <strong>Health</strong> Center, Jefferson City, Mo.<br />
St. Mary’s Good Samaritan, Inc.,-Centralia, Ill. Campus<br />
St. Francis Hospital and <strong>Health</strong> Services, Maryville, Mo.<br />
<strong>SSM</strong> St. Joseph <strong>Health</strong> Center, St. Charles, Mo.<br />
<strong>SSM</strong> St. Mary’s <strong>Health</strong> Center, Richmond Heights, Mo.<br />
St. Mary’s Good Samaritan, Inc., Mount Vernon, Ill. Campus<br />
<strong>SSM</strong> St. Joseph Hospital West, Lake Saint Louis, Mo.<br />
<strong>SSM</strong> St. Clare <strong>Health</strong> Center, Fenton, Mo.<br />
St. Anthony Hospital, Oklahoma City<br />
St. Mary’s Hospital, Madison, Wis.<br />
<strong>SSM</strong> DePaul <strong>Health</strong> Center, Bridgeton, Mo.<br />
90 92 94 96 98 100<br />
Percentage<br />
This graph reflects the percentage of times heart failure patients received the recommended treatments and instructions<br />
to ensure the best outcomes..<br />
Point of Optimissm<br />
100%<br />
95%<br />
90%<br />
85%<br />
Heart Failure Scores for 2007-2009<br />
Jan-07<br />
Feb-07<br />
Mar-07<br />
Apr-07<br />
May-07<br />
Jun-07<br />
Jul-07<br />
Aug-07<br />
Sep-07<br />
Oct-07<br />
Nov-07<br />
Dec-07<br />
Jan-08<br />
Feb-08<br />
Mar-08<br />
Apr-08<br />
May-08<br />
Jun-08<br />
Jul-08<br />
Aug-08<br />
Sep-08<br />
Oct-08<br />
Nov-08<br />
Dec-08<br />
Jan-09<br />
Feb-09<br />
Mar-09<br />
Apr-09<br />
May-09<br />
Jun-09<br />
Jul-09<br />
Aug-09<br />
Sep-09<br />
Oct-09<br />
Nov-09<br />
Dec-09<br />
Data source: PIR Current Month for System Acute <strong>Care</strong> Hospitals<br />
From Jan. 2007 to Dec. 2009, <strong>SSM</strong> has done better and better at<br />
providing the recommended treatments and instructions for heart<br />
failure patients.<br />
So why should this<br />
matter to you It<br />
means you can feel<br />
confident we are<br />
doing everything<br />
we can to make<br />
sure you receive the<br />
best care possible.<br />
To read more about <strong>SSM</strong> <strong>Health</strong> <strong>Care</strong>’s commitment to quality, visit www.ssmhc.com.<br />
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