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WebSMARTT Office User Guide - Opt-osfns.org

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<strong>WebSMARTT</strong><br />

<strong>Office</strong> <strong>User</strong> <strong>Guide</strong><br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.


Step By Step<br />

2<br />

Table of Contents<br />

Task Description<br />

Page<br />

<strong>WebSMARTT</strong> – Adding Shortcut to your Desktop 3<br />

<strong>WebSMARTT</strong> – Logging In – <strong>User</strong>name & Password 4<br />

<strong>WebSMARTT</strong> – Campus & Schools within Schools 4<br />

<strong>WebSMARTT</strong> – Customer Management 5<br />

<strong>WebSMARTT</strong> – Eligibility - Status 7<br />

<strong>WebSMARTT</strong> – Prepayment 7<br />

<strong>WebSMARTT</strong> – Prepayment History 8<br />

<strong>WebSMARTT</strong> – Refunds 8<br />

<strong>WebSMARTT</strong> – Sales History 8<br />

<strong>WebSMARTT</strong> – Account History 8<br />

<strong>WebSMARTT</strong> – Elementary – How to make a Prepayment 9<br />

<strong>WebSMARTT</strong> – Elementary – How to make a Bank Deposit 10<br />

<strong>WebSMARTT</strong> – PIN Letters 12<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

2


Step By Step<br />

<strong>WebSMARTT</strong> – Negative Balance Letters 13<br />

3<br />

<strong>WebSMARTT</strong> – POS Help Desk 15<br />

<strong>WebSMARTT</strong> – Adding shortcut to any computer in the Network<br />

1. Right click on your desktop.<br />

2. Select New<br />

3. Click on Shortcut<br />

4. In “Type the location of the item” enter the <strong>WebSMARTT</strong> address. The<br />

address is http://10.2.21.163/websmartt<br />

5. Click<br />

6. In “Type a name for this shortcut:” enter <strong>WebSMARTT</strong><br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

3


Step By Step<br />

4<br />

Note:<br />

You can change the<br />

look of the icon by rightclicking<br />

on the icon and<br />

select Properties<br />

7. Click Finish You will see the <strong>WebSMARTT</strong> icon on your desktop!<br />

<strong>WebSMARTT</strong> – Logging In<br />

1. Click the <strong>WebSMARTT</strong> icon on your desktop.<br />

2. Enter <strong>User</strong>ID: MIEcodepos. Example 12545pos.<br />

3. Enter Password: pos<br />

Helpful Hint: If you do not<br />

know your MIE Code, please<br />

contact the POS helpdesk.<br />

4. Click<br />

Helpful Hint:<br />

Click Submit or<br />

press Enter on<br />

your keyboard<br />

<strong>WebSMARTT</strong> – Campus & Schools within Schools<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

4


Step By Step<br />

5<br />

Important Note:<br />

If you have more than<br />

one school using the<br />

same MIE code on your<br />

campus, please select<br />

your school from the drop<br />

down menu on the Home<br />

Page and set as the<br />

default. If you are unsure,<br />

please contact your<br />

Cafeteria Manager or call<br />

the POS Help Desk @<br />

718-707-4546<br />

<strong>WebSMARTT</strong> - Customer Management<br />

1. Click on the Customers tab on the <strong>WebSMARTT</strong><br />

2. Click<br />

3. Type in any of the following information: Customer ID, Bar Code, Last or First<br />

Name, Grade or Homeroom. You can search by any field or combination or<br />

browse by last name using blue ALPHA letters option.<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

5


Step By Step<br />

6<br />

Important Note:<br />

Customer ID is the<br />

student’s OSIS number.<br />

Bar Code is the<br />

student’s PIN number<br />

which is used in<br />

Secondary Schools.<br />

4. Click .<br />

5. Click on the desired student’s name.<br />

Reminder: Use<br />

wheel on mouse or<br />

scroll bars on side<br />

of screen to move<br />

up and down.<br />

Here you can view the information which automatically downloads every evening<br />

from ATS.<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

6


Step By Step<br />

7<br />

Important<br />

Note:<br />

NO student<br />

information can<br />

be changed in<br />

<strong>WebSMARTT</strong>.<br />

Changes can<br />

ONLY be made<br />

in ATS!<br />

Notice the Menu on the left hand side of the screen<br />

The Blue Menu contains sub screens. Click on the underlined description to open.<br />

Eligibility Information – Free, Reduced or Paid<br />

Prepayment History – includes Payments made in office, kiosk and myLunchMoney<br />

Sales History – for all meals and ala carte purchases. Time stamped to the second!<br />

Let’s review these sections.<br />

Eligibility Information<br />

View details regarding status which was entered into ATS.<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

7


Step By Step<br />

8<br />

From Any-Sub-Screen<br />

Click on Apply or Cancel to close window<br />

and return to the main customer screen.<br />

Paid<br />

You can also click on any colored<br />

underline heading to go to another area<br />

Prepayment<br />

You can record a prepayment from this screen.<br />

1. Highlight Total Prepayment Amount and enter prepayment amount.<br />

Important Note: When<br />

entering cash or checks you<br />

only need to enter the<br />

decimal point when<br />

recording cents. Example: to<br />

make a payment of $20.00<br />

you only need to enter 20.<br />

2. You do not need to change Type. All checks and cash are recorded as cash.<br />

You do not need to fill in any other box on this screen!!!<br />

3. Click at the bottom of the screen to complete payment process.<br />

Prepayment History<br />

View prepayments made in the office, kiosk or myLunchMoney.<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

8


Step By Step<br />

9<br />

Refund<br />

All refunds are handled through the NYCDOE. Please contact your<br />

Cafeteria Manager. Money can also be transferred between siblings by<br />

contacting the .<br />

Important Note: All money rolls over from year to year…..POS school to POS school.<br />

Sales History<br />

This screen is used to view sales and purchases for breakfast and<br />

lunch sessions. This also includes snacks, supper and ala-carte purchases. This<br />

can be printed and sent home to parents. If parents are using myLunchMoney,<br />

this information is available to them online.<br />

View Account History<br />

This screen shows a perpetual account which will include payments and sales.<br />

IMPORTANT NOTE: At any time, you can learn more about the page you have<br />

open by clicking on Help located in the <strong>WebSMARTT</strong> heading!<br />

Elementary Schools - Prepayments<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

9


Step By Step<br />

10<br />

1. Log into <strong>WebSMARTT</strong><br />

2. Go to Customer Management to locate student’s account<br />

2. Click on Prepayment next to student’s name<br />

3. Enter prepayment into Total Prepayment Amount<br />

4. Click to complete payment process<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

10


Step By Step<br />

5. After recording prepayments you can print a list of prepayments to verify your<br />

deposit.<br />

6. Start at the MAIN MENU. Click on Point of Sale<br />

Reminder:<br />

You can sort by<br />

Last name,<br />

First Name or<br />

Homeroom<br />

Under Level Sort<br />

1, 2 & 3<br />

7. Select Prepayment Summary from the dropdown menu under Report Name and<br />

enter Start and End date<br />

11<br />

8. Click<br />

9. Count the cash and checks and verify the Total<br />

Elementary schools will<br />

continue to deposit<br />

prepayment money into<br />

your school account and<br />

make regular checks to<br />

SchoolFood.<br />

$42.00<br />

Elementary – <strong>Office</strong> Deposits<br />

1. Log into <strong>WebSMARTT</strong><br />

2. Go to Point of Sale – Bank Deposit Management<br />

3. Scroll to today’s date<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

11


Step By Step<br />

12<br />

4. Select<br />

5. The screen below will show. You do not have to enter anything on this screen.<br />

6. Select<br />

7. Click on Single bulk deposit. Enter amount of cash from students that you have<br />

recorded in <strong>WebSMARTT</strong><br />

8. Select<br />

9. Review report to make sure there is not a Cash Over/Short<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

12


Step By Step<br />

13<br />

10. Click<br />

Pin Letters<br />

1. Log into <strong>WebSMARTT</strong><br />

2. Go to Customer Reporting<br />

3. Using the screen below, select the<br />

Report Name – PIN on Letterhead for New Sites<br />

Group – All (Active)<br />

Level 1 Sort by Grade, Homeroom or Last Name<br />

4. Click and Print. One sheet will print for each student.<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

13


Step By Step<br />

14<br />

Note:<br />

Use Level 1, 2 and 3 Sort to have<br />

letters print in the easiest way to<br />

distribute to students. The<br />

student’s address will print on<br />

each sheet so you can mail home<br />

to parents/guardian if you choose.<br />

Let’s take a closer look at what you will see at the top of the screen<br />

At the top of the page you can tell how many letters there are to print.<br />

1 of 1+ means there are more than 1 page.<br />

Click on<br />

pages.<br />

to go to last page and then the 1 of 1+ will reflect the true number of<br />

10. Click Print in the upper left hand corner of the screen<br />

Negative Balance Letters<br />

1. Log into <strong>WebSMARTT</strong><br />

2. Go to Customer Reporting<br />

4. Using the screen below, select the<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

14


Report Name - Customer List with Account Balances<br />

Group - Negative<br />

Step By Step<br />

15<br />

4. Click and Print for your records. This is a list of all the student<br />

Negative Balance letters you will print.<br />

Important Note:<br />

Here is the list of students you will<br />

be sending Negative Balance<br />

Letter to. This report is dated at<br />

the bottom.<br />

5. Go back to Main Menu Home Page<br />

6. Go to Customer Reporting (Step 2 above)<br />

7. Using the screen below, enter the following Report Name, Group and Sorts<br />

Report Name – Negative Balance Letter<br />

Group - Negative<br />

8. Click<br />

9. A letter will print out for each student.<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

15


Step By Step<br />

16<br />

10. Click Print in the upper left hand corner of the screen<br />

POS Help Desk<br />

<br />

We have dedicated staff to answer all your questions about the<br />

POS software.<br />

Technical support is available from :30 am to :00 pm<br />

Please let us know if we can help in any way!!<br />

POS Help Desk<br />

718-707-4546<br />

<strong>WebSMARTT</strong> <strong>Office</strong> <strong>User</strong> <strong>Guide</strong> 09.10<br />

This document is proprietary and confidential to SL-Tech, and may be used only by SL-Tech employees or employees of the New York City Department of<br />

Education in accordance with the “School Cafeteria Automated Point-of-Service Agreement”. All other uses are prohibited.<br />

16

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