Open Standard for Mission Critical Operations Siow Wee Teck - tetra
Open Standard for Mission Critical Operations Siow Wee Teck - tetra
Open Standard for Mission Critical Operations Siow Wee Teck - tetra
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<strong>for</strong> <strong>Mission</strong> <strong>Mission</strong> <strong>Critical</strong> <strong>Critical</strong> Communications<br />
<strong>Operations</strong><br />
TETRA moving <strong>for</strong>ward in<br />
Thailand – Bangkok<br />
SIOW <strong>Wee</strong> <strong>Teck</strong><br />
11 th November 2010<br />
1<br />
MOTOROLA and the Stylized M Logo are registered in the US Patent and Trademark Office. All other<br />
product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Agenda<br />
• Overview of <strong>Mission</strong> <strong>Critical</strong> Operation and<br />
Organizations<br />
• <strong>Open</strong> <strong>Standard</strong>s <strong>for</strong> Digital Radio Technology<br />
• TETRA – <strong>Open</strong> <strong>Standard</strong>s <strong>for</strong> <strong>Mission</strong> <strong>Critical</strong><br />
Organizations<br />
• <strong>Mission</strong> <strong>Critical</strong> Network – a TETRA Compliant<br />
Solution <strong>for</strong> <strong>Mission</strong> <strong>Critical</strong> <strong>Operations</strong><br />
• Summary<br />
2<br />
MOTOROLA and the Stylized M Logo are registered in the US Patent and Trademark Office. All other<br />
product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Overview of <strong>Mission</strong> <strong>Critical</strong> Operation<br />
and Organizations<br />
3<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Fundamentals of <strong>Mission</strong> <strong>Critical</strong><br />
<strong>Operations</strong><br />
• Lives depend on calls<br />
getting through<br />
• Network reliability is a vital<br />
concern<br />
• No compromises <strong>for</strong> voice<br />
delivery<br />
• Subscribers rugged &<br />
easy to operate<br />
• Everything that touches<br />
an agent has to be<br />
intuitive<br />
4<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Connectivity <strong>for</strong> <strong>Mission</strong> <strong>Critical</strong><br />
Communications<br />
• Stringent requirements<br />
• Predictable, repeatable per<strong>for</strong>mance<br />
• High availability<br />
• Maintain Confidentiality, Integrity, Availability<br />
• Redundancy and “no single point of failure”<br />
5<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Typical <strong>Mission</strong> <strong>Critical</strong> Organizations<br />
• Public Safety Organizations<br />
• Police<br />
• Fire<br />
• Emergency medical<br />
• Government Users<br />
• Military<br />
• Highway & Road Maintenance<br />
• …<br />
6<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Characteristics of <strong>Mission</strong> <strong>Critical</strong><br />
Networks<br />
Push<br />
To Talk<br />
350 milliseconds<br />
Fast Call Set-up<br />
Talk<br />
Security<br />
Interoperability<br />
Dispatch<br />
Control<br />
Network Resilience<br />
Coverage<br />
Overload Resilience<br />
“During the hours of impact of a natural disaster or<br />
terrorist attack, mobile networks inevitably experience<br />
congestion.” - GSM Association 2005<br />
7<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
<strong>Open</strong> <strong>Standard</strong>s <strong>for</strong> Digital Radio<br />
Technology<br />
8<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Evolution of 2-way radio plat<strong>for</strong>ms<br />
1930’s 1950’s 1970’s 1980’s 1990’s<br />
Spectrum, capacity,<br />
<strong>Open</strong> <strong>Standard</strong>s<br />
Digital<br />
Trunked<br />
Voice & Data<br />
Analog<br />
Conventional<br />
Voice<br />
Efficiency, loading<br />
Applications<br />
Analog<br />
Conventional<br />
Data (IV&D)<br />
Analog<br />
Trunked<br />
Voice<br />
Capacity<br />
Customer Req’ts<br />
Analog<br />
Trunked<br />
Data (IV&D)<br />
Influence<br />
Influence<br />
Spectrum, open standards<br />
Digital<br />
Conventional<br />
Voice & Data<br />
9<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
<strong>Open</strong> <strong>Standard</strong> vs. Proprietary<br />
Solutions<br />
• <strong>Open</strong> <strong>Standard</strong>s<br />
• Multiple sourcing<br />
• Compatibility and<br />
interoperability between<br />
vendors<br />
• Longevity of supply<br />
• Competitive pricing<br />
• Compliance to standard<br />
guarantees level of<br />
per<strong>for</strong>mance and quality<br />
• Proprietary Systems<br />
• Single source to hold<br />
accountable<br />
• Innovation beyond the<br />
standard<br />
• You get what you want!<br />
• Quality may be better than<br />
standards<br />
• Faster development <strong>for</strong><br />
newer products<br />
3rd type = De-facto <strong>Standard</strong> - Not accepted by Int’l <strong>Standard</strong>s bodies,<br />
but have been around <strong>for</strong> years, or industry-accepted.<br />
10<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Benefits of <strong>Open</strong> <strong>Standard</strong>s<br />
• Multiple Sources<br />
• Lower Cost<br />
• Accepted<br />
Technology<br />
• Pace of Innovation<br />
• Bigger Market<br />
• Lower Cost<br />
• Safe Decision<br />
• Lower Technical<br />
Risk<br />
11<br />
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Commercially Available TIA/ETSI-Digital<br />
<strong>Standard</strong>s<br />
Customer’s<br />
Requirements<br />
• Mobility<br />
• Privacy<br />
• Coverage<br />
• Data<br />
• Advanced Features<br />
TIA/ETSI<br />
<strong>Standard</strong>s<br />
Technology Features<br />
• Association of Police Communication Officers Project 25<br />
• <strong>Standard</strong> defined in US by APCO & TIA<br />
• APCO P25 feature set: Security & Safety Oriented<br />
• Backward compatibility with analogue<br />
• Flexible architecture – conventional or trunked<br />
• Terrestrial Trunked Radio<br />
• <strong>Standard</strong> defined by ETSI, Europe<br />
• TETRA feature set : Security & Safety Oriented<br />
• High Density<br />
• Trunking System Architecture<br />
• Digital Mobile Radio<br />
• <strong>Standard</strong> defined by ETSI, Europe<br />
• Backward compatibility with analogue<br />
• Mid Density<br />
• Conventional System Architecture<br />
• digital Private Mobile Radio<br />
• <strong>Standard</strong> defined by ETSI, Europe<br />
• Narrowband (6.25kHz) FDMA digital radio standard<br />
• Licensed free and Limited power<br />
• Peer to peer or direct mode operation<br />
12<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Multi-vendors supporting <strong>Open</strong><br />
<strong>Standard</strong> Solutions<br />
13<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
<strong>Open</strong> <strong>Standard</strong>s <strong>for</strong> <strong>Mission</strong> <strong>Critical</strong><br />
Digital Radio Solutions<br />
• TETRA<br />
• Terrestrial Trunked Radio<br />
• <strong>Standard</strong> defined by ETSI, Europe<br />
• TETRA Association promotes TETRA standard<br />
• APCO Project 25<br />
• Association of Police Communication Officers Project<br />
25<br />
• <strong>Standard</strong> defined in US by APCO & TIA<br />
14<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
TETRA – <strong>Open</strong> <strong>Standard</strong>s <strong>for</strong> <strong>Mission</strong><br />
<strong>Critical</strong> Organizations<br />
15<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
What is TETRA<br />
TErrestrial Trunked RAdio (TETRA)<br />
TETRA<br />
CELLULAR<br />
TELEPHONY<br />
Mobile Telephony<br />
(Full Duplex Voice)<br />
PACKET DATA<br />
Fast, Efficient<br />
Data Delivery<br />
The <strong>Standard</strong><br />
Developed by European<br />
Telecommunications <strong>Standard</strong> Institute<br />
(ETSI)<br />
<strong>Open</strong> digital standard<br />
TETRA feature set <strong>for</strong> mission critical users<br />
Spectrum efficiency<br />
A Success<br />
WORKGROUP<br />
MANAGEMENT<br />
(Group, Individual,<br />
Priority Emergency,<br />
DMO)<br />
Secure<br />
MOU represents 160 organizations from all<br />
continents of the world<br />
200 companies are involved in the<br />
development of applications<br />
Over 40% of nations have adopted TETRA<br />
http://www.<strong>tetra</strong>-association.com/<br />
16<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
TETRA – The STANDARD<br />
• An IDEAL solution to meet the requirements of<br />
MISSION CRITICAL and BUSINESS CRITICAL<br />
users<br />
• TETRA standard is MATURE and STABLE<br />
• Proven and tested with large base of users<br />
• Addresses diverse range of operational, security and<br />
safety needs <strong>for</strong> end users and organisations<br />
• Interoperability between equipment from different vendors<br />
had been verified<br />
17<br />
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Wide Acceptance…<br />
• TETRA networks in 114 countries (latest update<br />
in 2009) around the world<br />
• Widely ACCEPTED in Asia Pacific with 227<br />
Contracts<br />
18<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
TETRA fulfilling <strong>Mission</strong> <strong>Critical</strong> Needs<br />
• TETRA Voice<br />
• TETRA IP data<br />
• TETRA single slot packet data provide basic data<br />
applications<br />
• TETRA Now – Present and future<br />
• TETRA multi slot packet data provide sophisticated<br />
data applications<br />
• TETRA In the Future<br />
• TETRA 2 innovation <strong>for</strong> new data applications<br />
19<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
<strong>Mission</strong> <strong>Critical</strong> Network – a TETRA<br />
Compliant Solution <strong>for</strong> <strong>Mission</strong> <strong>Critical</strong><br />
<strong>Operations</strong><br />
20<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
<strong>Mission</strong> <strong>Critical</strong> Radio System<br />
<strong>Standard</strong>s Based<br />
Interoperability<br />
+<br />
+<br />
+<br />
TETRA Phase 1<br />
TETRA Phase 2 (TEDS)<br />
Continuous improvement<br />
to meet users’ need<br />
<strong>Standard</strong>s Based<br />
Improved Response and Incident Management<br />
21<br />
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Responding with <strong>Standard</strong>s Based<br />
<strong>Mission</strong> <strong>Critical</strong> Voice<br />
Maximizing Investment<br />
+ Scalability<br />
+<br />
Flexibility to add<br />
functionality<br />
+<br />
Evolving plat<strong>for</strong>m<br />
<strong>Standard</strong>s Based<br />
Maximize<br />
Investment<br />
Reliable, Immediate and Coordinated Response<br />
22<br />
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Network Connectivity<br />
`<br />
Network<br />
Connectivity<br />
Rural police<br />
and fire, state police<br />
County Police,<br />
major metro<br />
State police,<br />
urban police<br />
+<br />
+<br />
+<br />
Connect Regional &<br />
Statewide Agencies<br />
Grow system to<br />
regional or statewide<br />
Seamless interoperability<br />
with other agencies<br />
Plat<strong>for</strong>m <strong>for</strong><br />
expansion<br />
Regional /<br />
Statewide<br />
Network of Networks <strong>for</strong> Extended Communications<br />
23<br />
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Network Connectivity (ISI)<br />
`<br />
ISI<br />
Network<br />
Connectivity<br />
TETRA system<br />
Dispatcher Dispatcher<br />
TETRA system<br />
TETRA<br />
Multi-Vendor<br />
+<br />
Connect to other TETRA<br />
systems via ISI<br />
+<br />
Officer roams<br />
between networks<br />
+<br />
Supports agency<br />
interoperability planning<br />
Roaming users maintain connectivity to home<br />
dispatcher and home talkgroup<br />
Regional /<br />
Statewide<br />
TETRA Multi-<br />
Vendor Systems<br />
Network of Networks <strong>for</strong> Extended Communications<br />
24<br />
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<strong>Mission</strong> <strong>Critical</strong> Solutions<br />
Designed <strong>for</strong><br />
<strong>Mission</strong> <strong>Critical</strong><br />
+<br />
+<br />
+<br />
Customer involvement<br />
<strong>for</strong>m the start<br />
Evaluate physical and<br />
emotional needs<br />
Distinctive approach<br />
that extends traditional<br />
boundaries<br />
Design <strong>for</strong><br />
<strong>Mission</strong> <strong>Critical</strong><br />
25<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Portable Devices<br />
+<br />
+<br />
+<br />
Characteristics of<br />
Portable Radios<br />
Rugged mission<br />
critical device<br />
TETRA interoperable (IOP)<br />
communications<br />
Advanced voice and<br />
data features<br />
Design <strong>for</strong><br />
<strong>Mission</strong> <strong>Critical</strong><br />
Portable Radios<br />
26<br />
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product or service names are the property of their respective owners. © Motorola, Inc. 2008.
Mobile Devices<br />
+<br />
+<br />
+<br />
Characteristics of<br />
Mobile Radios<br />
In-vehicle TETRA<br />
communications<br />
Advanced technology <strong>for</strong><br />
mission critical response<br />
Crisp, continuous high<br />
quality communications<br />
Design <strong>for</strong><br />
<strong>Mission</strong> <strong>Critical</strong><br />
Portable Radios<br />
Mobile Radios<br />
27<br />
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Easy Integrated <strong>for</strong> Disaster<br />
Management<br />
110/119<br />
+<br />
+<br />
+<br />
Citizen request <strong>for</strong><br />
emergency and non<br />
emergency response<br />
Automated call taking<br />
Coordinated response<br />
110/119<br />
28<br />
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Integrated with CAD/Mapping <strong>for</strong> Rapid<br />
Resource Location<br />
+<br />
+<br />
+<br />
CAD / Mapping<br />
Effectively manage<br />
incident response<br />
Quickly identify<br />
available resources<br />
Access to visual location<br />
110/119<br />
CAD /<br />
Mapping<br />
29<br />
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Immediate Resource Deployment with<br />
Voice Dispatching<br />
Voice Dispatch<br />
+<br />
+<br />
+<br />
Easy to use interface<br />
<strong>Mission</strong> critical<br />
audio quality<br />
Identify available<br />
resources<br />
110/119<br />
CAD /<br />
Mapping<br />
Dispatch<br />
30<br />
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Post Event Analysis and Experience<br />
Sharing<br />
Records Management<br />
+<br />
Capture incident records<br />
+<br />
Simplified storage and<br />
archiving<br />
+<br />
Rapid retrieval of records<br />
110/119<br />
CAD /<br />
Mapping<br />
Dispatch<br />
Records<br />
Management<br />
Manage In<strong>for</strong>mation <strong>for</strong> <strong>Critical</strong> Decision-Making<br />
31<br />
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TETRA Features and Functionalities<br />
• Voice calls<br />
• Group Call<br />
• Private call<br />
• Telephone interconnect<br />
• Call management<br />
• Priority calls<br />
• Priority scan<br />
• Call alert<br />
• Multi Group call<br />
• Console<br />
• Windows based GUI<br />
• Advanced Console dispatch features<br />
Multi select<br />
Announcement / site wide call<br />
Talkgroup patch<br />
Dynamic grouping / storm plan<br />
Basic voice services<br />
Call management<br />
features<br />
• Safety and Security<br />
• Emergency with Hot mic<br />
• Radio disable / enable<br />
• Air Interface Encryption (AIE)<br />
• Encryption (AES)<br />
• Key management facilities<br />
• Over the Air Re-keying (OTAR)<br />
• Data<br />
• Integrated Voice and Data (IV+D)<br />
• Short data<br />
• Packet data (MSPD – 28.8kbps)<br />
• TEDS<br />
• Network Management System<br />
• Fault, Configuration, Accounting,<br />
Per<strong>for</strong>mance, Security management<br />
Console features<br />
Data services Safety & Security Network management<br />
• Resilience<br />
• Local Site Trunking<br />
• Talk-around mode<br />
• Redundancy<br />
• Back-up Control Channel<br />
• Mobility services<br />
• Site Registration / De-Registration<br />
• Call Coordination (Roaming) – Wide<br />
area coverage<br />
• Dynamic Site Assignment<br />
• Preferred Site<br />
• Coverage<br />
• Better receiver sensitivity among<br />
TETRA manufacturers<br />
• Higher power output among TETRA<br />
manufacturers<br />
• interoperability<br />
• Application Programming Interfaces<br />
• Subscribers operate in analog &<br />
digital<br />
• And much more…<br />
Resilience & Reliability<br />
Mobility services &<br />
coverage<br />
Interoperability &<br />
Backward compatibility<br />
TETRA – Comprehensive Features <strong>for</strong><br />
<strong>Mission</strong> <strong>Critical</strong> <strong>Operations</strong><br />
32<br />
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Summary<br />
33<br />
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TETRA – Serving <strong>Mission</strong> <strong>Critical</strong><br />
Organization Today and Tomorrow<br />
Designed <strong>for</strong> mission critical users<br />
<strong>Open</strong> standard<br />
Capabilities beyond voice<br />
Investing in the future<br />
Today<br />
Tomorrow<br />
34<br />
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Motorola is Committed to TETRA &<br />
<strong>Mission</strong> <strong>Critical</strong> Organizations<br />
35<br />
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Thank You!<br />
36<br />
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