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Accenture's fifth annual global e-government study

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Mexico<br />

2004 Rank: 19<br />

2003 Rank: 19<br />

2002 Rank: 23<br />

Vision introduced: 2001<br />

Vision title:<br />

Sistema Nacional E-Mexico<br />

Vision summary:<br />

The e-Mexico program focuses on developing the<br />

country’s IT and communications industry, fostering<br />

an internal market for products in this industry,<br />

promoting an adequate regulatory framework<br />

for the use of electronic media and e-commerce,<br />

and digitizing <strong>government</strong> services. In addition,<br />

IT and Internet education will be available in all<br />

schools, and the legal and regulatory structure for<br />

e-commerce will be in place to promote greater<br />

consumer confidence, including the use of credit<br />

cards online.<br />

Regular Internet users (percent of population):<br />

9.97 percent<br />

Mexico<br />

In 2004, Mexico remained in 19th place in the rankings.<br />

After its radical jump of four places in our<br />

last report, 2003 was marked by more moderate, but<br />

consistent, eGovernment progress. Overall maturity<br />

improved by 7 percent, which was slightly above<br />

average, compared to last year, when it made a significant<br />

jump due to an increase in overall maturity<br />

of 17 percent (largely the result of the launch of its<br />

citizen portal in late 2002). Some evidence suggests<br />

that Mexico has made the most of its short-term<br />

initiatives and is now in a state of formulation—<br />

developing longer-term initiatives with future<br />

potential impact.<br />

The country’s eGovernment program is part of a<br />

larger e-Mexico National Program (www.e-mexico.<br />

gob.mx). The e-Mexico program is a series of initiatives<br />

with the intention of developing the country’s<br />

information and communications technology industry,<br />

fostering an internal market for this industry’s<br />

products, promoting an adequate regulatory framework<br />

for the use of electronic media and e-commerce,<br />

and digitizing <strong>government</strong> services. The focus of<br />

the e-Mexico National program itself has changed<br />

dramatically over the past year, switching from a<br />

70 percent to 80 percent focus on connectivity in<br />

2002 to a 5 percent focus on connectivity and a<br />

95 percent focus on content in 2003.<br />

The <strong>government</strong>’s current priorities with regard to<br />

eGovernment are to identify the needs of each<br />

Mexican region and build the infrastructure that will<br />

fully support electronic services. The first phase of<br />

the e-Mexico program focused on providing applications<br />

and connectivity to municipal <strong>government</strong>s.<br />

The second phase will connect the citizenry through<br />

public access digital community centers. In June<br />

2003, President Vicente Fox inaugurated the first<br />

satellite network of e-Mexico, connecting for the<br />

first time all the municipalities with 3,200 digital<br />

community centers. It is expected that in the coming<br />

year, the last stage of this crucial satellite network<br />

will be completed.<br />

Leaders of the e-Mexico program believe that by<br />

2025, as many as 98 percent of Mexican citizens<br />

will have Internet access through 10,000 digital<br />

community centers, located in such places as<br />

86

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