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Police-Encounters-With-People-In-Crisis

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36. At an institutional level, regular debriefing of police encounters with people in<br />

crisis can assist the TPS in refining its procedures, training, and supervisory practices to<br />

respond to trends in conduct or knowledge gaps of its members. The information<br />

collected from debriefing sessions could be aggregated and anonymized, then analyzed<br />

to identify training and supervisory needs across the Service, or within particular<br />

divisions. Although the TPS carefully scrutinizes recommendations that result from<br />

inquests and issue-specific external reviews, these mechanisms can take significant time<br />

to reach conclusive results. A more systemic approach to debriefing all kinds of<br />

incidents may provide the TPS with prompt feedback on the particular needs of its<br />

members. Such an approach could engage both traditional in-person debriefing sessions<br />

and technology-based feedback applications.<br />

3. Concerns<br />

37. A major concern for the TPS in connection with debriefing is confidentiality. The<br />

actions of TPS members can be the subject of disciplinary proceedings, civil lawsuits,<br />

and SIU/criminal proceedings, in addition to attracting media attention. If the notes or<br />

recollections of officers participating in debriefings are compellable as evidence in<br />

litigation, the resulting chill could prevent candid discussions of decision-making in<br />

crisis situations and thwart the intended benefits of the debriefing process.<br />

38. By way of example, the Metropolitan <strong>Police</strong> Service in London, England has a<br />

mandatory debriefing policy after all incidents involving serious injury or death,<br />

including paperwork that must be filed by a unit commander after any situation in<br />

which an armed unit was deployed. Supervisors are responsible for debriefing<br />

subordinate officers to identify both individual training and organizational learning<br />

opportunities. However, the Metropolitan <strong>Police</strong> Service has encountered controversy<br />

with the <strong>In</strong>dependent <strong>Police</strong> Complaints Commissioner with respect to disclosure of<br />

debriefing materials in criminal proceedings.<br />

39. Another concern relating to debriefing is that the debriefing process may retraumatize<br />

officers involved in more serious traumatic events. <strong>Encounters</strong> with people<br />

in crisis that result in death or serious injury can have serious mental health effects on<br />

police officers. The purpose of debriefing is to examine the judgment used under the<br />

circumstances and to learn from both mistakes and successes, in turn developing the<br />

individual officer and the Service more broadly.<br />

40. An officer experiencing critical incident stress or other related effects could be<br />

further traumatized by the debriefing experience, which would defeat one of the primary<br />

goals of the exercise. <strong>In</strong> those cases, it may be preferable to debrief an incident with first<br />

responders or supervisors who attended the scene but were less directly involved with<br />

the person in crisis. Officers most directly affected by the incident might not be required<br />

to participate, either at all, or until they regained their own mental or emotional health.<br />

D. Performance evaluations<br />

41. New constables undergo a series of performance evaluations with their coach<br />

officers and supervisors during their initial months of service. Further, all members of<br />

<strong>Police</strong> <strong>Encounters</strong> <strong>With</strong> <strong>People</strong> in <strong>Crisis</strong> |166

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