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Whanau Ora : Report of the Taskforce on Whanau-Centred Initiatives

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5 Case Studies<br />

5.1 Methodology<br />

5.1.1 Te Puni Kōkiri led case study research to provide evidence <str<strong>on</strong>g>of</str<strong>on</strong>g> what<br />

whānau-centred policy and service delivery could, or would, look like.<br />

The case study research comprised three comp<strong>on</strong>ents:<br />

• scope and review <str<strong>on</strong>g>of</str<strong>on</strong>g> existing case study research work undertaken by<br />

Te Puni Kōkiri<br />

• development <str<strong>on</strong>g>of</str<strong>on</strong>g> four case studies <str<strong>on</strong>g>of</str<strong>on</strong>g> services that currently operate in a<br />

whānau-centred way<br />

• analysis <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> case studies and o<str<strong>on</strong>g>the</str<strong>on</strong>g>r relevant research.<br />

5.1.2 Four service providers were identified for <str<strong>on</strong>g>the</str<strong>on</strong>g> case studies. These providers<br />

have a whānau-centred philosophy and approach and were selected <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

basis that <str<strong>on</strong>g>the</str<strong>on</strong>g>y:<br />

• work across a number <str<strong>on</strong>g>of</str<strong>on</strong>g> sectors<br />

• actively engage with whānau<br />

• have complex funding arrangements to deliver <str<strong>on</strong>g>the</str<strong>on</strong>g>ir services.<br />

5.1.3 Based <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g>se criteria, <str<strong>on</strong>g>the</str<strong>on</strong>g> four case study providers selected were:<br />

• Rata Te Awhina Trust (Hokitika) – <str<strong>on</strong>g>the</str<strong>on</strong>g> <strong>on</strong>ly Māori provider based <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

West Coast <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> South Island; provides services in a range <str<strong>on</strong>g>of</str<strong>on</strong>g> sectors,<br />

including social services and health.<br />

• Te Rūnanga o Kirikiriroa (Hamilt<strong>on</strong>) – a l<strong>on</strong>g-established urban provider<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> a wide range <str<strong>on</strong>g>of</str<strong>on</strong>g> services, with a str<strong>on</strong>g reputati<strong>on</strong> for effectively<br />

engaging whānau.<br />

• Te Taiwhenua o Kahungunu (Hastings) – a hapū-based provider with<br />

a wide range <str<strong>on</strong>g>of</str<strong>on</strong>g> services; involved in developing innovative funding<br />

arrangements to support whānau-centred delivery models.<br />

• Te Whānau o Waipareira Trust (Auckland) – a leading urban provider<br />

delivering across multiple sectors; uses innovative delivery models within<br />

a whānau c<strong>on</strong>text.<br />

5.1.4 Interviews with providers, whānau and iwi organisati<strong>on</strong>s were undertaken<br />

using ei<str<strong>on</strong>g>the</str<strong>on</strong>g>r a <strong>on</strong>e-<strong>on</strong>-<strong>on</strong>e or focus group approach. The descripti<strong>on</strong> that<br />

follows reflects <str<strong>on</strong>g>the</str<strong>on</strong>g> language used by <str<strong>on</strong>g>the</str<strong>on</strong>g>se groups.<br />

5.1.5 Provider staff and management were invited to discuss <str<strong>on</strong>g>the</str<strong>on</strong>g>ir local c<strong>on</strong>text<br />

and envir<strong>on</strong>ment, <str<strong>on</strong>g>the</str<strong>on</strong>g> nature <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>ir engagement with whānau, <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

design and delivery <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>ir services, involvement and collaborati<strong>on</strong> with<br />

government agencies, and funding and c<strong>on</strong>tracting processes.<br />

37

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