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Community Approaches to Child Health in Malawi: - CORE Group

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<strong>Community</strong> <strong>Approaches</strong> <strong>to</strong><br />

<strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>:<br />

Apply<strong>in</strong>g the <strong>Community</strong> Integrated<br />

Management of <strong>Child</strong>hood Illness<br />

(C-IMCI) Framework<br />

April 2009


This document was made possible by support from the <strong>Child</strong> Survival and<br />

<strong>Health</strong> Grants Program with<strong>in</strong> the Bureau of Global <strong>Health</strong>, U.S. Agency<br />

for International Development (USAID) under cooperative agreement GHS-<br />

A-00-05-00006-00. This publication does not necessarily represent the view or<br />

op<strong>in</strong>ion of USAID. It may be reproduced if credit is properly given.


Abstract<br />

The C-IMCI Framework, created <strong>in</strong> January 2001 based on<br />

nongovernmental organization (NGO) child health program experiences,<br />

presents a guide for programm<strong>in</strong>g community-based efforts that <strong>in</strong>volve<br />

all of the <strong>in</strong>stitutions and people who play a critical role <strong>in</strong> improv<strong>in</strong>g child<br />

health.<br />

The C-IMCI Framework is made up of three elements: (1) improv<strong>in</strong>g<br />

partnerships between health facilities and the communities they serve;<br />

(2) <strong>in</strong>creas<strong>in</strong>g appropriate and accessible health care and <strong>in</strong>formation<br />

from community-based providers; and (3) <strong>in</strong>tegrat<strong>in</strong>g promotion of key<br />

family practices critical for child health and nutrition, and a multi-sec<strong>to</strong>ral<br />

platform. The <strong>in</strong>tent of the C-IMCI Framework is <strong>to</strong> enable NGOs and<br />

governments <strong>to</strong> categorize their exist<strong>in</strong>g community-based program efforts<br />

and develop and implement a coord<strong>in</strong>ated, <strong>in</strong>tegrated strategy <strong>to</strong> improve<br />

child health. The framework is designed <strong>to</strong> address each of the three key<br />

elements and a multi-sec<strong>to</strong>ral platform that would be most effective <strong>in</strong><br />

improv<strong>in</strong>g child health.<br />

Now that multiple NGOs have been implement<strong>in</strong>g C-IMCI for several<br />

years, the <strong>CORE</strong> <strong>Group</strong> seeks <strong>to</strong> document NGO country programs that<br />

have used the framework <strong>to</strong>: 1) improve health outcomes; 2) positively<br />

<strong>in</strong>fluence health policy; and/or 3) expand coord<strong>in</strong>ated delivery of health<br />

<strong>in</strong>terventions at a district or regional level.<br />

This paper documents World Relief’s approach <strong>to</strong> C-IMCI <strong>in</strong>terventions<br />

at the household level <strong>in</strong> <strong>Malawi</strong>, where the government is dedicated<br />

<strong>to</strong> implement<strong>in</strong>g C-IMCI through its community network of health<br />

surveillance assistants.<br />

Recommended Citation<br />

<strong>CORE</strong> <strong>Group</strong>, April 2009. <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong><br />

<strong>Malawi</strong>—Apply<strong>in</strong>g the C-IMCI Framework.<br />

Acknowledgements<br />

Special thanks <strong>to</strong> Vic<strong>to</strong>r Kabaghe, World Relief Field Program Direc<strong>to</strong>r <strong>in</strong><br />

<strong>Malawi</strong>; Melanie Morrow, World Relief Direc<strong>to</strong>r of Maternal and <strong>Child</strong><br />

<strong>Health</strong> Programs; and Olga Woll<strong>in</strong>ka, consultant <strong>to</strong> World Relief. Thanks<br />

also <strong>to</strong> Dr. Henry Perry, Drs. Warren and Gretchen Berggren, W. Meredith<br />

Long, Lynette Walker, Karen LeBan, Nazo Kureshy, Erika Lutz, and Julia<br />

Ross for review and edit<strong>in</strong>g several drafts. Additionally, Dr. Carl Taylor, and<br />

Paul Makandawire provided helpful comments on early drafts.<br />

i<br />

<strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


<strong>CORE</strong> <strong>Group</strong><br />

<strong>CORE</strong> <strong>Group</strong> fosters collaborative action and learn<strong>in</strong>g <strong>to</strong> advance the<br />

effectiveness and scale of community-focused public health practices.<br />

Established <strong>in</strong> 1997, <strong>CORE</strong> <strong>Group</strong> is a 501(c) 3 membership association<br />

based <strong>in</strong> Wash<strong>in</strong>g<strong>to</strong>n, DC that is comprised of citizen-supported NGOs<br />

work<strong>in</strong>g <strong>in</strong>ternationally <strong>in</strong> resource-poor sett<strong>in</strong>gs <strong>to</strong> improve the health of<br />

underserved populations.<br />

World Relief<br />

World Relief is a Christian <strong>in</strong>ternational development organization work<strong>in</strong>g<br />

directly <strong>in</strong> 15 countries around the world and 22 cities <strong>in</strong> the United<br />

States. Its core program areas <strong>in</strong>clude disaster response, maternal and child<br />

health, HIV/AIDS, child development, economic development and refugee<br />

resettlement. World Relief serves those <strong>in</strong> need, regardless of religious<br />

affiliation. World Relief is a member of the <strong>CORE</strong> <strong>Group</strong>. Web site: www.<br />

wr.org<br />

For additional <strong>in</strong>formation about<br />

this report, please contact:<br />

Olga Woll<strong>in</strong>ka, MSHSE, Consultant<br />

and former World Relief <strong>Child</strong><br />

Survival Program Specialist, 1370<br />

Carlson Drive, Colorado Spr<strong>in</strong>gs,<br />

CO 80919 (719) 260-7062,<br />

olgawoll<strong>in</strong>ka@hotmail.com.<br />

Melanie Morrow, MPH, World<br />

Relief Direc<strong>to</strong>r of Maternal and<br />

<strong>Child</strong> <strong>Health</strong> Programs, mmorrow@<br />

worldrelief.org, (443) 451-1942.<br />

World Relief USA, 7 East Baltimore<br />

Street, Baltimore, MD 21202 USA<br />

Web site: www.wr.org.<br />

USAID <strong>Child</strong> Survival and <strong>Health</strong> Grants Program<br />

The World Relief projects described <strong>in</strong> this document were funded under<br />

the U.S. Agency for International Development (USAID) <strong>Child</strong> Survival<br />

and <strong>Health</strong> Grants Program. World Relief’s first <strong>Malawi</strong> child survival<br />

project ran from 2000–2004; a second child survival project runs from<br />

Oc<strong>to</strong>ber 2005 through September 2009.<br />

The purpose of the <strong>Child</strong> Survival and <strong>Health</strong> Grants Program is <strong>to</strong><br />

contribute <strong>to</strong> susta<strong>in</strong>ed improvements <strong>in</strong> child survival and health outcomes<br />

by support<strong>in</strong>g the work of nongovernmental organizations and their <strong>in</strong>country<br />

partners. This work is aimed at reduc<strong>in</strong>g <strong>in</strong>fant, child, maternal and<br />

<strong>in</strong>fectious disease-related morbidity and mortality <strong>in</strong> develop<strong>in</strong>g countries.<br />

Susta<strong>in</strong>ed health improvements are achieved through capacity build<strong>in</strong>g<br />

of communities and local organizations and improved health systems and<br />

policies. In addition, the program seeks opportunities <strong>to</strong> scale up successful<br />

strategies <strong>to</strong> the national level, <strong>in</strong>troduce <strong>in</strong>novations <strong>in</strong> communityoriented<br />

delivery and contribute <strong>to</strong> the global capacity and leadership for<br />

child survival and health through the dissem<strong>in</strong>ation of best practices.<br />

For more <strong>in</strong>formation, visit:<br />

www.usaid.gov/our_work/global_health/home/Fund<strong>in</strong>g/cs_grants/cs_<strong>in</strong>dex<br />

All pho<strong>to</strong>s courtesy of World Relief.<br />

DESIGN: IMAGEWERKS<br />

ii<br />

<strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


Table of Contents<br />

Acronyms............................................................................................ iv<br />

Introduction.......................................................................................... 1<br />

I. Background............................................................................... 3<br />

II. World Relief’s Care <strong>Group</strong> Model........................................... 5<br />

III. Programm<strong>in</strong>g with the C-IMCI Framework ............................ 6<br />

IV. Results.................................................................................... 20<br />

V. Lessons Learned..................................................................... 21<br />

VI. Discussion: Scale-Up and Costs............................................. 25<br />

Additional sources.............................................................................. 27<br />

iii<br />

<strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


Acronyms<br />

C-HIS<br />

C-IMCI<br />

DRF<br />

HSA<br />

IMCI<br />

KPC<br />

MOH<br />

NGO<br />

ORS/ORT<br />

SP<br />

STI<br />

TBA<br />

UNICEF<br />

USAID<br />

WHO<br />

community-based health <strong>in</strong>formation system<br />

<strong>Community</strong>-based Integrated Management of <strong>Child</strong>hood Illness<br />

drug revolv<strong>in</strong>g fund<br />

health surveillance assistant<br />

Integrated Management of <strong>Child</strong>hood Illness<br />

knowledge, practice and coverage<br />

M<strong>in</strong>istry of <strong>Health</strong><br />

nongovernmental organization<br />

oral rehydration solution/ oral rehydration therapy<br />

sulfadox<strong>in</strong>e-pyrimetham<strong>in</strong>e<br />

sexually transmitted <strong>in</strong>fection<br />

traditional birth attendant<br />

United Nations <strong>Child</strong>ren’s Fund<br />

U.S. Agency for International Development<br />

World <strong>Health</strong> Organization<br />

iv<br />

<strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


Introduction<br />

In 1992, the World <strong>Health</strong> Organization (WHO) and the United<br />

Nations <strong>Child</strong>ren’s Fund (UNICEF) developed the Integrated<br />

Management of <strong>Child</strong>hood Illness (IMCI) strategy <strong>to</strong> address the five<br />

major causes of child mortality—diarrhea, pneumonia, malaria, measles<br />

and malnutrition. The corners<strong>to</strong>ne of the IMCI strategy was the<br />

development of standard treatment guidel<strong>in</strong>es and tra<strong>in</strong><strong>in</strong>g of health<br />

workers.<br />

In subsequent years, global health experts recognized that success <strong>in</strong><br />

reduc<strong>in</strong>g childhood mortality requires more than the availability of<br />

adequate services with well-tra<strong>in</strong>ed personnel. Around the world, many<br />

children do not have access <strong>to</strong> health facilities due not only <strong>to</strong> distance,<br />

but <strong>to</strong> barriers related <strong>to</strong> cost, health beliefs, and language. Additionally,<br />

because families bear the major responsibility for car<strong>in</strong>g for children,<br />

success requires a partnership between health providers and families<br />

with support from their communities. <strong>Health</strong> providers need <strong>to</strong> ensure<br />

that families can provide adequate home care <strong>to</strong> support healthy growth<br />

and development of their children. Families also need <strong>to</strong> be able <strong>to</strong><br />

respond appropriately when their children are sick, seek<strong>in</strong>g appropriate<br />

and timely assistance and giv<strong>in</strong>g recommended treatments.<br />

“To be successful <strong>in</strong> reduc<strong>in</strong>g<br />

child mortality, programmes<br />

must move beyond health<br />

facilities and develop new<br />

and more effective ways of<br />

reach<strong>in</strong>g children with proven<br />

<strong>in</strong>terventions <strong>to</strong> prevent<br />

mortality. In most highmortality<br />

sett<strong>in</strong>gs, this means<br />

provid<strong>in</strong>g case management<br />

services at community level, as<br />

well as focus<strong>in</strong>g on prevention<br />

and on reduc<strong>in</strong>g rates of<br />

undernutrition.”<br />

—WHO IMCI/Multi-Country<br />

Evaluation Ma<strong>in</strong> F<strong>in</strong>d<strong>in</strong>gs<br />

IMCI now consists of three components: 1) improv<strong>in</strong>g the skills<br />

of health workers; 2) improv<strong>in</strong>g health systems; and 3) improv<strong>in</strong>g<br />

household and community health practices. The third component, also<br />

referred <strong>to</strong> as <strong>Community</strong> IMCI, or C-IMCI, is the <strong>to</strong>pic of this paper. 1<br />

The complexity of culturally-tailored, <strong>in</strong>tegrated, community-based<br />

programs has posed a challenge <strong>to</strong> <strong>in</strong>vestment <strong>in</strong> C-IMCI. To assist<br />

field managers <strong>in</strong> start<strong>in</strong>g C-IMCI programs, the <strong>CORE</strong> <strong>Group</strong> and<br />

BASICS II Project, with support from the U.S. Agency for International<br />

Development (USAID) and the <strong>Child</strong> Survival Technical Support<br />

project, hosted a 2001 workshop <strong>to</strong> develop a descriptive framework for<br />

C-IMCI based on child health and nutrition program experiences.<br />

The C-IMCI Framework enables nongovernmental organizations<br />

(NGOs) and governments <strong>to</strong> better communicate and plan public,<br />

private and household <strong>in</strong>terventions that improve child health and<br />

reduce child mortality and morbidity. The framework <strong>in</strong>cludes three<br />

categories of activities (called elements) and a multi-sec<strong>to</strong>ral platform<br />

that focus on specific behaviors and practices of health workers and<br />

caregivers of young children. Each of the elements focuses on an<br />

<strong>in</strong>stitution, or set of people, with a critical role <strong>to</strong> play <strong>in</strong> efforts <strong>to</strong><br />

1 Multi-Country Evaluation of IMCI: Effectiveness, Cost and Impact. Progress Report May 2002–April 2003<br />

Department of <strong>Child</strong> and Adolescent <strong>Health</strong> and Development — World <strong>Health</strong> Organization.<br />

1 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


promote appropriate child care, illness prevention, illness recognition,<br />

home management, care-seek<strong>in</strong>g and treatment compliance practices.<br />

This descriptive framework is based on the assumption that C-IMCI will<br />

differ from country <strong>to</strong> country, and with<strong>in</strong> countries, <strong>to</strong> respond <strong>to</strong> local<br />

opportunities and needs. Its elements are described below:<br />

Element 1: Improv<strong>in</strong>g partnerships between health facilities and the<br />

communities they serve<br />

Element 2: Increas<strong>in</strong>g appropriate and accessible health care and<br />

<strong>in</strong>formation from community-based providers<br />

Element 3: Integrat<strong>in</strong>g promotion of key family<br />

practices critical for child health and<br />

nutrition<br />

Multi-sec<strong>to</strong>ral Platform: L<strong>in</strong>k<strong>in</strong>g health efforts <strong>to</strong><br />

those of other sec<strong>to</strong>rs <strong>to</strong> address determ<strong>in</strong>ants of ill<br />

health and susta<strong>in</strong> improvements <strong>in</strong> health.<br />

A 2002 <strong>Health</strong> Policy and Plann<strong>in</strong>g article concluded<br />

that “while the Framework provides a useful<br />

reference for a vision of C-IMCI implementation,<br />

many people want <strong>to</strong> ‘see’ what one looks like <strong>in</strong> the<br />

field . . . Documentation of different approaches <strong>to</strong><br />

implementation of the three Elements is crucial,<br />

and will allow program planners <strong>to</strong> appreciate<br />

the options before them as they seek ways <strong>to</strong><br />

implement child health and nutrition <strong>in</strong>terventions<br />

at scale.” 2<br />

This case study takes on that challenge by<br />

document<strong>in</strong>g community-based programs and<br />

C-IMCI implementation <strong>in</strong> <strong>Malawi</strong> by the<br />

<strong>in</strong>ternational NGO World Relief. The study also<br />

shows how an effective C-IMCI approach l<strong>in</strong>ks and<br />

supports health workers with<strong>in</strong> a broader health<br />

system, <strong>in</strong> l<strong>in</strong>e with elements 1 and 2 of the overall<br />

framework.<br />

<br />

&<br />

<br />

<br />

Improv<strong>in</strong>g partnerships between<br />

health facilities and<br />

the communities they serve<br />

<br />

Integrat<strong>in</strong>g promotion of key family practices<br />

critical for child health & nutrition<br />

<br />

Increas<strong>in</strong>g appropriate and<br />

accessible health care and <strong>in</strong>formation<br />

from community-based providers<br />

design & illustrations: R. Doyle<br />

<br />

Optimiz<strong>in</strong>g a multi-sec<strong>to</strong>ral platform <strong>to</strong> support susta<strong>in</strong>able child health & nutrition<br />

2 W<strong>in</strong>ch P., LeBan K., Casazza L., Walker L., Pearcy K. (2002). An implementation framework for household and<br />

community <strong>in</strong>tegrated management of childhood illness. <strong>Health</strong> Policy and Plann<strong>in</strong>g, 17 (4): 345–353.<br />

2 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


I. Background<br />

<strong>Malawi</strong> is a peaceful country with a his<strong>to</strong>rically strong health focus; the<br />

first president was a medical doc<strong>to</strong>r. <strong>Malawi</strong>’s health system is managed<br />

at the national, prov<strong>in</strong>cial and district levels, and health services are<br />

provided by the M<strong>in</strong>istry of <strong>Health</strong> (60 percent) and the Christian <strong>Health</strong><br />

Association of <strong>Malawi</strong> (37 percent). AIDS, poverty, drought and malaria<br />

are long-term challenges and cont<strong>in</strong>ue <strong>to</strong> underm<strong>in</strong>e health advances.<br />

In 1998, <strong>Malawi</strong> adopted the IMCI strategy with technical support from<br />

the WHO and UNICEF. By the end of 2005, the M<strong>in</strong>istry of <strong>Health</strong><br />

(MOH) had implemented IMCI <strong>in</strong> 18 out of 28 districts. Ten districts<br />

were implement<strong>in</strong>g all three elements of IMCI; eight were implement<strong>in</strong>g<br />

Elements 1 and 2 (improv<strong>in</strong>g health worker skills and facility services);<br />

and one district was implement<strong>in</strong>g only Element 3 (improv<strong>in</strong>g household<br />

and community health practices). 3 An Accelerated <strong>Child</strong> Survival and<br />

Development Strategic Plan has been developed <strong>to</strong> promote IMCI<br />

scale-up by provid<strong>in</strong>g 60 percent of health workers with improved case<br />

management skills and 40 percent of households with the promotion of<br />

key health practices.<br />

The Catalytic Initiative <strong>to</strong> Save a Million Lives (Catalytic Initiative) is<br />

an <strong>in</strong>ternational partnership focused on the Millennium Development<br />

Goal <strong>to</strong> reduce child mortality by two-thirds by 2015. In <strong>Malawi</strong>,<br />

UNICEF has worked with the MOH and other partners <strong>to</strong> tra<strong>in</strong> almost<br />

6,000 community health workers as part of the government’s five-year<br />

strategic plan for child survival and development. Canadian fund<strong>in</strong>g<br />

enabled the purchase of key drugs <strong>in</strong>clud<strong>in</strong>g antimalarials, antibiotics and<br />

oral rehydration solution (ORS) packets for use by community health<br />

workers.<br />

Together with Christian mission hospitals, bilateral and multilateral<br />

organizations and NGOs have carried out health programs <strong>in</strong> <strong>Malawi</strong> for<br />

decades. World Relief and the Presbyterian hospitals of northern <strong>Malawi</strong><br />

first worked <strong>to</strong>gether <strong>in</strong> AIDS orphan care, and then <strong>in</strong> a USAIDfunded<br />

child survival project from 2000–2004. This program <strong>in</strong>tegrated<br />

separate vertical programs for health outreach services from each of the<br />

three Synod of Liv<strong>in</strong>gs<strong>to</strong>nia hospitals <strong>in</strong> Mzimba and Rumphi districts<br />

(population 165,000 <strong>in</strong> areas served by the three hospitals). Hospital<br />

adm<strong>in</strong>istra<strong>to</strong>rs recognized that they needed a comprehensive C-IMCI<br />

program <strong>to</strong> provide equitable and effective health education <strong>to</strong> the entire<br />

Synod hospitals service area.<br />

World Relief’s current (2005–2009) USAID-funded child survival project<br />

<strong>in</strong> Chitipa district (population 174,786) was designed as a comprehensive<br />

3 <strong>Malawi</strong> IMCI Policy F<strong>in</strong>al Draft January 2006.<br />

3 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


C-IMCI approach and is <strong>in</strong>tegrated with the MOH system. In Chitipa<br />

district, World Relief and the MOH tra<strong>in</strong>ed health facility cl<strong>in</strong>icians <strong>in</strong><br />

IMCI and community members <strong>in</strong> C-IMCI, l<strong>in</strong>k<strong>in</strong>g the three components<br />

of the framework <strong>to</strong> improve health system services. The MOH is currently<br />

expand<strong>in</strong>g C-IMCI <strong>in</strong><strong>to</strong> additional districts through strategic partnerships<br />

with donors and NGOs.<br />

World Relief also supports the MOH <strong>in</strong> tra<strong>in</strong><strong>in</strong>g government health<br />

workers and improv<strong>in</strong>g facility services, and <strong>in</strong> tra<strong>in</strong><strong>in</strong>g community members<br />

<strong>in</strong> C-IMCI so that they can support facilities, provide basic treatment with<strong>in</strong><br />

the community, and <strong>in</strong>crease knowledge of good family practices.<br />

4 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


II. World Relief’s Care <strong>Group</strong> Model<br />

Beg<strong>in</strong>n<strong>in</strong>g <strong>in</strong> Mozambique <strong>in</strong> 1995, World Relief began <strong>to</strong> respond <strong>to</strong> the<br />

needs of vulnerable children and mothers through a community-based<br />

approach known as the Care <strong>Group</strong> model, which extends the health system<br />

<strong>in</strong><strong>to</strong> local homes, recogniz<strong>in</strong>g that educat<strong>in</strong>g and empower<strong>in</strong>g mothers is the<br />

key <strong>to</strong> rais<strong>in</strong>g local health status.<br />

The Care <strong>Group</strong> model saturates entire villages with health <strong>in</strong>formation<br />

and support services through networks of devoted community volunteers,<br />

usually comprised solely of women. About 10–15 women come <strong>to</strong>gether <strong>in</strong><br />

a Care <strong>Group</strong> every two weeks <strong>to</strong> learn life-sav<strong>in</strong>g health messages from a<br />

health educa<strong>to</strong>r. Each woman is then responsible <strong>to</strong> teach the health lessons<br />

they learn <strong>to</strong> 10–15 of her neighbors. The Care <strong>Group</strong>s re<strong>in</strong>force health<br />

lessons through group <strong>in</strong>teraction and become a primary source of support<br />

and encouragement for the volunteers.<br />

Through this model, women are empowered with <strong>in</strong>formation <strong>to</strong> make their<br />

families and the families of their neighbors healthy. They teach mothers<br />

how <strong>to</strong> cook nutritious meals from locally available foods, how <strong>to</strong> care for<br />

children with diarrhea, and how <strong>to</strong> prevent malaria by us<strong>in</strong>g <strong>in</strong>secticidetreated<br />

bed nets and other life-sav<strong>in</strong>g health <strong>in</strong>formation. As women<br />

are empowered with health knowledge, their profile <strong>in</strong>creases and their<br />

husbands and village leaders beg<strong>in</strong> <strong>to</strong> recognize them as effective agents of<br />

change.<br />

The Care <strong>Group</strong> model is applied as part of a comprehensive approach <strong>to</strong><br />

child survival programm<strong>in</strong>g; World Relief tailors the model <strong>to</strong> the specific<br />

needs of each country and community it works <strong>in</strong>. Follow<strong>in</strong>g successful<br />

implementation of Care <strong>Group</strong>s <strong>in</strong> Mozambique, World Relief replicated<br />

the model <strong>in</strong> Cambodia, <strong>Malawi</strong>, Rwanda and Burundi, adapt<strong>in</strong>g <strong>to</strong> local<br />

conditions.<br />

Through World Relief’s Care <strong>Group</strong><br />

model, women are empowered <strong>to</strong><br />

improve their families’ health.<br />

5 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


III. Programm<strong>in</strong>g with the C-IMCI Framework<br />

In programm<strong>in</strong>g for C-IMCI, World Relief decided the Care <strong>Group</strong> model<br />

was appropriate and needed <strong>in</strong> <strong>Malawi</strong>, and would likely be a success based<br />

on its application <strong>in</strong> other countries. World Relief staff reasoned that Care<br />

<strong>Group</strong>s could sufficiently address the gap created by a limited number of<br />

government health workers at the community level; extend the reach of the<br />

government health system; <strong>in</strong>crease community engagement with the health<br />

system; and help <strong>in</strong>dividual households adopt effective health promotion<br />

practices.<br />

Program staff therefore chose <strong>to</strong> first emphasize Element 3 of the C-IMCI<br />

framework, which would leverage the Care <strong>Group</strong> model <strong>to</strong> focus on<br />

promotion of key family health practices. Emphasis on Element 3 also<br />

corresponds with World Relief’s prioritization of underserved areas where<br />

<strong>in</strong>terpersonal channels for health <strong>in</strong>formation are weak.<br />

Staff also used the C-IMCI framework <strong>to</strong> assess other parts of the health<br />

system, <strong>in</strong>clud<strong>in</strong>g the quality of facility and private sec<strong>to</strong>r services, along<br />

with their accessibility and will<strong>in</strong>gness <strong>to</strong> work with local communities.<br />

Application of the framework’s other three elements naturally followed after<br />

Element 3 mechanisms were <strong>in</strong> place.<br />

1.<br />

Element 3: Integrat<strong>in</strong>g promotion of key family health practices<br />

The practices of parents and other caretakers of young children at the<br />

household and community levels are addressed <strong>in</strong> Element 3. Promotion<br />

of practices critical for child health and nutrition has long been the<br />

corners<strong>to</strong>ne of child health programs. The task fac<strong>in</strong>g C-IMCI is not how<br />

<strong>to</strong> implement s<strong>in</strong>gle <strong>in</strong>terventions or program components such as oral<br />

rehydration therapy promotion, immunization or promotion of exclusive<br />

breastfeed<strong>in</strong>g, but how a program can promote a whole range of key family<br />

practices without sacrific<strong>in</strong>g the effective characteristics of the s<strong>in</strong>gle<br />

<strong>in</strong>tervention-focused programs. 4<br />

If C-IMCI is <strong>to</strong> be effective and susta<strong>in</strong>able, communities need <strong>to</strong> be<br />

empowered <strong>to</strong> take responsibility for their own health. This means that<br />

communities must develop a sense of ownership over the key practices, and<br />

assume the responsibility for practic<strong>in</strong>g and promot<strong>in</strong>g them over the long<br />

term. Participa<strong>to</strong>ry research methods and community-based moni<strong>to</strong>r<strong>in</strong>g and<br />

evaluation efforts are important <strong>to</strong>ols for communities <strong>to</strong> learn about and<br />

assume responsibility for these behaviors.<br />

4 Ibid.<br />

6 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


Care <strong>Group</strong>s<br />

In World Relief’s Mozambique project, paid health promoters (locally<br />

referred <strong>to</strong> as an “anima<strong>to</strong>rs”) were assigned about eight Care <strong>Group</strong>s<br />

<strong>to</strong> meet with biweekly <strong>to</strong> tra<strong>in</strong> <strong>in</strong> the promotion of key health messages<br />

on disease prevention and care-seek<strong>in</strong>g. Over the next two weeks, each<br />

volunteer then visited ten homes <strong>to</strong> teach family members these same key<br />

messages. Volunteers also collected vital data regard<strong>in</strong>g births, deaths and<br />

pregnancies.<br />

In the Care <strong>Group</strong> model, regardless of the size of the project population,<br />

ratios should rema<strong>in</strong> constant: one volunteer per 10–15 households, and<br />

10–15 volunteers per group. Each paid staff person can oversee about eight<br />

groups, or about 80–120 volunteers. These volunteers can then reach 800–<br />

1,800 households, depend<strong>in</strong>g on the population density of their village.<br />

World Relief staff beg<strong>in</strong> the program by conduct<strong>in</strong>g a census of beneficiaries<br />

(women of reproductive age and children under five years) <strong>in</strong> order <strong>to</strong> assure<br />

full and equitable coverage of households, and <strong>to</strong> help managers allocate<br />

staff <strong>to</strong> def<strong>in</strong>ed geographic areas. The diagram below illustrates how 32<br />

program staff <strong>in</strong> Mozambique educated and provided services <strong>to</strong> 130,000<br />

people, with 10 households per volunteer.<br />

Management and Supervision of Care <strong>Group</strong>s and Volunteers<br />

Promoters, usually recruited locally, comprise the foundational level of<br />

paid program staff. They daily span the boundary between the project and<br />

the community, work<strong>in</strong>g directly and closely with Care <strong>Group</strong> volunteers<br />

and community members and leaders <strong>in</strong> the field. Each supervisor<br />

supports and manages about five promoters. The supervisors visit their<br />

assigned promoters <strong>in</strong> the field every week, go<strong>in</strong>g with them <strong>to</strong> visit their<br />

Care <strong>Group</strong>s, households, health centers, village health committees,<br />

village headmen and other community members. The supervisors ensure<br />

7 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


quality, provide support <strong>to</strong> promoters and volunteers and, represent the<br />

program <strong>to</strong> local staff of the MOH and other government officers with<strong>in</strong><br />

their supervision area. The <strong>to</strong>tal number of staff, therefore, varies with the<br />

coverage of the project, but the ideal ratio of staff <strong>to</strong> volunteers is fairly<br />

constant.<br />

In Mozambique, promoter tra<strong>in</strong><strong>in</strong>g camps were held <strong>in</strong> villages about<br />

four times a year as each <strong>in</strong>tervention was phased <strong>in</strong>. Program staff slept<br />

<strong>in</strong> tents, and community members cooked for them. Follow<strong>in</strong>g morn<strong>in</strong>g<br />

tra<strong>in</strong><strong>in</strong>g sessions, promoters practiced their new knowledge and skills with<br />

village Care <strong>Group</strong>s <strong>in</strong> the afternoon. This kept tra<strong>in</strong><strong>in</strong>g relevant, practical<br />

and <strong>in</strong>terest<strong>in</strong>g while ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g a high level of transparency with<strong>in</strong> the<br />

community. After the promoters were all tra<strong>in</strong>ed <strong>in</strong> one <strong>in</strong>tervention, they<br />

<strong>to</strong>ok several months <strong>to</strong> teach all messages, one lesson at a time, <strong>to</strong> their own<br />

Care <strong>Group</strong> volunteers, who <strong>in</strong> turn taught the mothers <strong>in</strong> their assigned ten<br />

homes.<br />

This gradual approach gives volunteers and mothers a chance <strong>to</strong> discuss,<br />

understand and practice new messages before receiv<strong>in</strong>g a new message.<br />

Because villagers simultaneously discuss the same health message, they<br />

become a critical mass for chang<strong>in</strong>g and susta<strong>in</strong><strong>in</strong>g health beliefs and<br />

practices <strong>in</strong> the entire project area.<br />

Care <strong>Group</strong>s <strong>in</strong> <strong>Malawi</strong><br />

In <strong>Malawi</strong>, World Relief’s current child survival project has recruited 3,060<br />

Care <strong>Group</strong> volunteers, supported by 40 promoters and seven supervisors.<br />

World Relief’s previous child survival project <strong>in</strong> <strong>Malawi</strong> (2000–2004) had<br />

2,400 volunteers, supported by 45 promoters, three area coord<strong>in</strong>a<strong>to</strong>rs and<br />

four health educa<strong>to</strong>rs. The first project’s volunteer dropout rate for years<br />

two through four was approximately 2 percent per year. There was higher<br />

turnover <strong>in</strong> the <strong>in</strong>itial year as Care <strong>Group</strong>s were gett<strong>in</strong>g established and some<br />

<strong>in</strong>dividuals volunteered with expectation of payment (despite communication<br />

<strong>to</strong> the contrary) and/or underestimation of volunteer responsibilities.<br />

To bolster the work of Care <strong>Group</strong>s <strong>in</strong> <strong>Malawi</strong>, World Relief tra<strong>in</strong>ed<br />

government-supported health surveillance assistants (HSAs)—who provide<br />

a number of curative services <strong>to</strong> communities (see page 16)—<strong>in</strong> the<br />

IMCI algorithm and <strong>to</strong> oversee Care <strong>Group</strong>s. Village headmen on zonal<br />

committees also support Care <strong>Group</strong> leaders by re<strong>in</strong>forc<strong>in</strong>g health messages<br />

and attend<strong>in</strong>g meet<strong>in</strong>gs. When the Chitipa mid-term evaluation team<br />

<strong>in</strong>terviewed 177 volunteers, 92 percent stated that a community leader had<br />

attended one of their meet<strong>in</strong>gs <strong>in</strong> the previous month. When asked if they<br />

felt supported by the village headman, 83 percent of the volunteers said that<br />

they felt “a lot” of support.<br />

Though the Care <strong>Group</strong> model has reported success <strong>in</strong> <strong>Malawi</strong>, World<br />

Relief faced some <strong>in</strong>itial challenges <strong>in</strong> <strong>in</strong>troduc<strong>in</strong>g it, <strong>in</strong>clud<strong>in</strong>g difficulty<br />

8 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


with community acceptance and mobilization. For example, some villages<br />

refused <strong>to</strong> participate <strong>in</strong> the first project until they saw what was happen<strong>in</strong>g<br />

<strong>in</strong> nearby, participat<strong>in</strong>g villages. The project held staff tra<strong>in</strong><strong>in</strong>g camps <strong>in</strong><br />

the vic<strong>in</strong>ity of resistant villages <strong>to</strong> spark curiosity and <strong>in</strong>crease the project’s<br />

exposure <strong>to</strong> local residents. In time, every village <strong>in</strong> the project area asked <strong>to</strong><br />

be <strong>in</strong>cluded and received tra<strong>in</strong><strong>in</strong>g <strong>in</strong> all of the project’s <strong>in</strong>terventions.<br />

The current project <strong>in</strong> Chitipa district has been especially demand<strong>in</strong>g<br />

because distances between homes <strong>in</strong> some areas are much longer than <strong>in</strong> the<br />

first child survival project. In addition, the impact of the HIV epidemic has<br />

been felt <strong>in</strong> the deaths of HIV-positive staff and volunteers. Also, volunteers<br />

have been more consumed with responsibility for car<strong>in</strong>g for sick family<br />

members. On a positive note, the cultural practice of wife <strong>in</strong>heritance, which<br />

can contribute <strong>to</strong> the spread of HIV, is reported <strong>to</strong> have decreased or even<br />

been elim<strong>in</strong>ated <strong>in</strong> some villages <strong>in</strong> conjunction with household education<br />

through Care <strong>Group</strong> volunteers and encouragement from the village health<br />

committees <strong>to</strong> abandon the practice.<br />

Behavior change communication<br />

messages encourage mothers and<br />

children <strong>to</strong> wash their hands before<br />

handl<strong>in</strong>g food.<br />

Pho<strong>to</strong> by Richard Crespo.<br />

2.<br />

Element 1: Improv<strong>in</strong>g partnerships between health facilities and<br />

the communities they serve<br />

World Relief chose Element 1 as its next priority <strong>in</strong> <strong>Malawi</strong>, focus<strong>in</strong>g<br />

on <strong>in</strong>creas<strong>in</strong>g the use of formal health services and outreach services<br />

through the formation of equitable partnerships that <strong>in</strong>clude community<br />

<strong>in</strong>put <strong>in</strong><strong>to</strong> health services and participation <strong>in</strong> management of health<br />

facilities. Activities under this element <strong>in</strong>clude jo<strong>in</strong>t village-level outreach<br />

by community- and facility-based providers, collaborative oversight,<br />

9 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


Table 1. Illustrative Behavior Change Communication Messages,<br />

World Relief’s 2000-2004 <strong>Malawi</strong> <strong>Child</strong> Survival Project<br />

Malaria and Pneumonia<br />

1)<br />

2)<br />

3)<br />

4)<br />

5)<br />

6)<br />

7)<br />

Malaria is a disease spread by mosqui<strong>to</strong>es that causes fever. It can also cause convulsions and lead <strong>to</strong><br />

death.<br />

Take a child with fever <strong>to</strong> the health facility or drug revolv<strong>in</strong>g fund (DRF) volunteer for treatment right<br />

away. Prompt treatment can save your child’s life.<br />

Pregnant women should go at least twice <strong>to</strong> get sulfadox<strong>in</strong>e-pyrimetham<strong>in</strong>e (SP) dur<strong>in</strong>g antenatal care at<br />

the mobile cl<strong>in</strong>ic or health facility. SP protects pregnant women and unborn babies from malaria.<br />

Buy and sleep under treated bed nets <strong>to</strong> protect your family from mosqui<strong>to</strong>es that spread malaria.<br />

Give pregnant women and children under five priority <strong>in</strong> sleep<strong>in</strong>g under treated nets. They are the most<br />

vulnerable <strong>to</strong> malaria.<br />

Bed nets need <strong>to</strong> be retreated with <strong>in</strong>secticide <strong>to</strong> cont<strong>in</strong>ue <strong>to</strong> repel mosqui<strong>to</strong>es. Retreat your net at least<br />

once a year. Participate <strong>in</strong> retreatment activities <strong>in</strong> your community.<br />

Pneumonia is a disease that causes cough with rapid breath<strong>in</strong>g. If your child has rapid, difficult breath<strong>in</strong>g<br />

(with or without fever), seek treatment right away at a health facility or from a DRF volunteer. Prompt<br />

treatment can save your child’s life.<br />

Nutrition and Breastfeed<strong>in</strong>g<br />

1)<br />

2)<br />

3)<br />

4)<br />

5)<br />

6)<br />

7)<br />

Babies should exclusively breastfeed immediately after birth and for the first six months.<br />

Colostrum protects the baby from gett<strong>in</strong>g sick.<br />

Breast milk conta<strong>in</strong>s all the nutrients required for a child from birth <strong>to</strong> six months.<br />

Introduce other foods after six months and cont<strong>in</strong>ue breastfeed<strong>in</strong>g for a m<strong>in</strong>imum of two years, even if<br />

the mother becomes pregnant aga<strong>in</strong>.<br />

Pregnant and breastfeed<strong>in</strong>g women and children older than six months should take adequate nutritious<br />

foods of different color groups: yellow, green, brown and white.<br />

Offer meals and nutritious snacks five times per day <strong>to</strong> young children.<br />

Pregnant and breastfeed<strong>in</strong>g women should receive and take at least three months of daily iron<br />

supplements (90 tablets) dur<strong>in</strong>g pregnancy and while breastfeed<strong>in</strong>g.<br />

Growth Moni<strong>to</strong>r<strong>in</strong>g and Counsel<strong>in</strong>g<br />

1)<br />

2)<br />

3)<br />

All children under five should be weighed each month and receive counsel<strong>in</strong>g based on their weight.<br />

<strong>Child</strong>ren that do not ga<strong>in</strong> weight for two consecutive months are considered at risk. All at-risk children<br />

should receive special care as counseled.<br />

Parents and guardians should attend the under-5 cl<strong>in</strong>ics <strong>to</strong> be counseled on child care.<br />

Disease Prevention and Home Management<br />

1)<br />

2)<br />

3)<br />

4)<br />

All immunizations should be completed by the child’s first birthday.<br />

Wash hands with soap after contact with feces and before handl<strong>in</strong>g food or feed<strong>in</strong>g children.<br />

<strong>Child</strong>ren with diarrhea should be given fluids/oral rehydration solution (ORS) frequently.<br />

Sick and recover<strong>in</strong>g children should be given more food and breast milk <strong>in</strong> small, frequent feed<strong>in</strong>gs.<br />

Safe Delivery<br />

1)<br />

2)<br />

Deliver your baby at a health facility or with a tra<strong>in</strong>ed traditional birth attendant.<br />

Discuss with your family a plan for emergency transport <strong>to</strong> get <strong>to</strong> the nearest health facility.<br />

10 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


management and supervision of health services by community committees,<br />

and collaboration on community-based health <strong>in</strong>formation systems. 5<br />

Implementation of this element calls for changes <strong>in</strong> the roles of both<br />

health workers and community members. <strong>Health</strong> workers need <strong>to</strong> not<br />

only improve <strong>in</strong>terpersonal counsel<strong>in</strong>g with clients <strong>in</strong> health facilities and<br />

<strong>in</strong>crease community outreach and education of community members about<br />

danger signs requir<strong>in</strong>g care-seek<strong>in</strong>g, but also become more receptive <strong>to</strong><br />

<strong>in</strong>put from the community, and more accountable for the quality of the<br />

services they provide. Through tra<strong>in</strong><strong>in</strong>g <strong>in</strong> quality assurance techniques,<br />

health workers can come <strong>to</strong> see <strong>in</strong>put from the community as constructive<br />

and useful, rather than as negative and <strong>in</strong>terfer<strong>in</strong>g.<br />

In his evaluation of World Relief’s USAID-funded child survival project<br />

<strong>in</strong> Chokwe, Mozambique, Dr. Carl Taylor noted that there is “a symbiotic<br />

relationship between demand for services and motivation of health care<br />

workers.” 6 This symbiosis is a key element <strong>in</strong> successful C-IMCI programs.<br />

When community members value the services that health care workers<br />

provide, they are more likely <strong>to</strong> access those services, and, more importantly,<br />

approach the workers with an attitude of trust.<br />

Many health care workers respond <strong>to</strong> <strong>in</strong>creased community trust and<br />

appreciation with better and more compassionate service delivery. Elements<br />

2 and 3 of the C-IMCI framework, along with facility-based IMCI tra<strong>in</strong><strong>in</strong>g,<br />

are designed <strong>to</strong> enhance the development of partnerships. Once a work<strong>in</strong>g<br />

partnership is established, community members and their leaders, as well<br />

as MOH staff and leaders, are better able <strong>to</strong> resolve emerg<strong>in</strong>g problems <strong>to</strong><br />

preserve what both groups have come <strong>to</strong> value. Additionally, when a good<br />

moni<strong>to</strong>r<strong>in</strong>g and reward system is <strong>in</strong> place with<strong>in</strong> the MOH, the cl<strong>in</strong>ic staff<br />

who work <strong>in</strong> effective partnership with the surround<strong>in</strong>g communities are<br />

more likely <strong>to</strong> be rewarded and recognized for their health outcomes.<br />

World Relief’s USAID-funded child survival projects <strong>in</strong> <strong>Malawi</strong> have<br />

employed several methodologies <strong>to</strong> implement this first C-IMCI element,<br />

presented below.<br />

<strong>Community</strong> Outreach Sessions<br />

World Relief tra<strong>in</strong>ed Care <strong>Group</strong> volunteers <strong>to</strong> help the MOH conduct<br />

community outreach sessions for growth moni<strong>to</strong>r<strong>in</strong>g, immunization, and<br />

other services. These volunteers reached each household <strong>to</strong> assure that<br />

MOH-led community outreach sessions were well attended and addressed<br />

any false expectations concern<strong>in</strong>g the services that were available. World<br />

Relief also assisted with the transport of MOH personnel and supplies for<br />

5 W<strong>in</strong>ch P. et al.<br />

6 Taylor, Carl. F<strong>in</strong>al Evaluation of Vurhonga 2, World Relief Mozambique’s USAID-funded <strong>Child</strong> Survival Program,<br />

2003.<br />

11 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


outreach sessions <strong>in</strong> coord<strong>in</strong>ation with its own staff. Dur<strong>in</strong>g these sessions,<br />

child survival staff and volunteers assisted with tasks <strong>in</strong>clud<strong>in</strong>g growth<br />

moni<strong>to</strong>r<strong>in</strong>g and counsel<strong>in</strong>g.<br />

<strong>Community</strong> outreach sessions cover<br />

<strong>to</strong>pics <strong>in</strong>clud<strong>in</strong>g child growth moni<strong>to</strong>r<strong>in</strong>g<br />

and immunization.<br />

<strong>Health</strong> Facility Assessments<br />

In both <strong>Malawi</strong> child survival projects, World Relief and the MOH jo<strong>in</strong>tly<br />

conducted health facility assessments <strong>to</strong> moni<strong>to</strong>r the quality of IMCI<br />

services. They met quarterly with the district head of plann<strong>in</strong>g <strong>to</strong> review<br />

data on quality of care, service utilization, drug supply and management,<br />

and develop <strong>in</strong>itiatives for improv<strong>in</strong>g quality of IMCI services. World<br />

Relief staff tra<strong>in</strong>ed health center and health post staff <strong>in</strong> standard case<br />

management pro<strong>to</strong>cols, essential drug supply moni<strong>to</strong>r<strong>in</strong>g, establish<strong>in</strong>g<br />

effective surveillance systems, and improv<strong>in</strong>g access <strong>to</strong> health services. They<br />

also tra<strong>in</strong>ed health staff <strong>in</strong> basic problem-solv<strong>in</strong>g approaches, supportive<br />

supervision, ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g good referral systems, jo<strong>in</strong>t activity plann<strong>in</strong>g,<br />

and staff management. The World Relief <strong>Malawi</strong> <strong>Child</strong> Survival Program<br />

Manager is a member of the national IMCI work<strong>in</strong>g group, which provides<br />

feedback <strong>to</strong> <strong>in</strong>fluence national and district IMCI policy. This group<br />

<strong>in</strong>cludes representatives of the MOH, various NGOs, and the M<strong>in</strong>istries of<br />

Agriculture, Water and Social Welfare.<br />

<strong>Community</strong>-based <strong>Health</strong> Information System<br />

A community-based health <strong>in</strong>formation system (C-HIS) is an essential<br />

component of the Care <strong>Group</strong> model applied <strong>in</strong> <strong>Malawi</strong>. The C-HIS is<br />

12 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


<strong>in</strong>tended <strong>to</strong> provide timely and reliable <strong>in</strong>formation <strong>to</strong> community members,<br />

the health care system, and World Relief staff at every level, from the<br />

<strong>in</strong>dividual households covered by one Care <strong>Group</strong> <strong>to</strong> the entire project area.<br />

Dur<strong>in</strong>g Care <strong>Group</strong> meet<strong>in</strong>gs, volunteers report on the vital events that<br />

occurred dur<strong>in</strong>g the past two weeks <strong>in</strong> their assigned households, such as<br />

births, deaths, or significant diseases.<br />

Literate program staff or volunteers, often the Care <strong>Group</strong> leaders,<br />

compile these data for their Care <strong>Group</strong>, report<strong>in</strong>g it upward through their<br />

promoters and supervisors so that it can be aggregated for each village and<br />

district. Instead of bl<strong>in</strong>dly pass<strong>in</strong>g this <strong>in</strong>formation up <strong>to</strong> others <strong>in</strong> authority,<br />

however, the volunteers discuss their f<strong>in</strong>d<strong>in</strong>gs <strong>to</strong>gether dur<strong>in</strong>g the Care<br />

<strong>Group</strong> meet<strong>in</strong>gs, and act upon it immediately, perhaps discuss<strong>in</strong>g how <strong>to</strong><br />

<strong>in</strong>troduce change <strong>in</strong> a household that resists it or appo<strong>in</strong>t<strong>in</strong>g a delegation<br />

of volunteers <strong>to</strong> help mobilize community resources for a family <strong>in</strong> special<br />

need.<br />

Program staff and elected Care <strong>Group</strong> volunteer leaders also report C-HIS<br />

results <strong>to</strong> the health facilities and health districts. The World Relief <strong>Malawi</strong><br />

<strong>Child</strong> Survival Program leadership meets with the MOH on a quarterly<br />

basis <strong>to</strong> review C-HIS data and lessons learned. Results are reported <strong>to</strong><br />

community members us<strong>in</strong>g graphs suitable for low literacy audiences (where<br />

appropriate). The C-HIS is a <strong>to</strong>ol not only <strong>to</strong> moni<strong>to</strong>r impact, but <strong>to</strong> help<br />

community leaders, village health committees, and the MOH make timely<br />

and responsive decisions.<br />

The MOH formed village health committees <strong>in</strong> the early 1980s <strong>in</strong> response <strong>to</strong><br />

a new maternal health strategy <strong>to</strong> provide supervision <strong>to</strong> community health<br />

volunteers and share <strong>in</strong>formation with HSAs. Village health committees<br />

are composed of 10 members (six men and four women) selected by the<br />

community <strong>to</strong> serve as the l<strong>in</strong>k between the community and MOH, and<br />

advocate for improved community health services. They conduct village<br />

health <strong>in</strong>spections and mobilize households <strong>to</strong> participate <strong>in</strong> immunization<br />

campaigns, child health days and other outreach activities.<br />

While orig<strong>in</strong>ally created for health activities, most village health committees<br />

also plan and <strong>in</strong>itiate local projects, such as construction of shelters for<br />

growth moni<strong>to</strong>r<strong>in</strong>g and counsel<strong>in</strong>g, ma<strong>in</strong>tenance of shallow well sites, and<br />

promotion of sanitation <strong>in</strong>itiatives. Committees hold monthly meet<strong>in</strong>gs<br />

where activity plann<strong>in</strong>g, updates and program review occurs, and local<br />

health-related policies are made.<br />

The national health system has recognized village health committees as<br />

an <strong>in</strong>tegral part of the community’s health system. Committees report <strong>to</strong><br />

village headmen and receive technical support from HSAs. Because village<br />

headmen are <strong>in</strong>fluential local decision makers, World Relief child survival<br />

project staff work through village health committees <strong>to</strong> recruit the headmen<br />

<strong>in</strong> efforts <strong>to</strong> raise awareness about disease prevention and control.<br />

13 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


Table 2: World Relief C-IMCI Element 1 Strategy, <strong>Malawi</strong><br />

District MOH Roles <strong>Community</strong> Roles NGO Roles<br />

• MOH participated <strong>in</strong><br />

meet<strong>in</strong>gs with community<br />

members, village health<br />

committees, and NGO staff,<br />

and accepted feedback on<br />

health system.<br />

• MOH and World Relief<br />

conducted health facility<br />

assessments <strong>to</strong> improve<br />

quality of care and drug<br />

supply.<br />

• MOH staff established and<br />

moni<strong>to</strong>red a referral system<br />

for referrals from community<br />

volunteers.<br />

• Volunteers collected C-HIS<br />

data, and acted on it<br />

immediately.<br />

• Communities provided<br />

leaders for village health<br />

committees, and supported<br />

their work.<br />

• Communities identified<br />

Care <strong>Group</strong> volunteers who<br />

helped with MOH outreach<br />

sessions by mobiliz<strong>in</strong>g<br />

people <strong>to</strong> attend and provide<br />

health education.<br />

• Designed the C-HIS with<br />

MOH staff <strong>in</strong>put.<br />

• Shared results of moni<strong>to</strong>r<strong>in</strong>g<br />

and evaluations with MOH.<br />

• Supported the<br />

implementation of facilitybased<br />

IMCI by help<strong>in</strong>g<br />

with curriculum plann<strong>in</strong>g,<br />

tra<strong>in</strong><strong>in</strong>g, and health facility<br />

assessments.<br />

• Tra<strong>in</strong>ed village health<br />

committees.<br />

• L<strong>in</strong>ked with Roll Back Malaria<br />

partners <strong>to</strong> promote use of<br />

<strong>in</strong>secticide-treated bed nets.<br />

• Worked with MOH <strong>to</strong><br />

improve drug supply<br />

management through<br />

improved plann<strong>in</strong>g.<br />

3.<br />

Element 2: Increas<strong>in</strong>g appropriate and accessible care and<br />

<strong>in</strong>formation from community-based providers<br />

<strong>Community</strong>-based providers often are the first po<strong>in</strong>t of contact for both<br />

care of sick children and provision of health <strong>in</strong>formation. They <strong>in</strong>clude<br />

community health workers and other volunteers, traditional healers and<br />

midwives, physicians <strong>in</strong> private practice, and unlicensed providers such<br />

as drug sellers or shopkeepers. Together, their practices often surpass the<br />

formal health system <strong>in</strong> terms of patient volume because they may be the<br />

most accessible sources of care at the community level.<br />

These workers play an important community role <strong>in</strong> reduc<strong>in</strong>g child<br />

mortality from diarrhea, pneumonia and malaria. They can decrease the<br />

sale of purgatives, antibiotics, and anti-diarrheal drugs and promote oral<br />

rehydration therapy, use of <strong>in</strong>creased food and fluids, and when available,<br />

z<strong>in</strong>c tablets for children with diarrhea. They can also promote early<br />

treatment of presumptive cases of malaria <strong>in</strong> the community, and <strong>in</strong> some<br />

countries provide the first treatment for pneumonia while facilitat<strong>in</strong>g<br />

referral <strong>to</strong> a health facility. 7<br />

7 W<strong>in</strong>ch P. et al.<br />

14 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


<strong>Community</strong> providers generally fall <strong>in</strong><strong>to</strong> two broad categories. Independent<br />

providers operate outside the aegis of the formal health system and <strong>in</strong>clude<br />

traditional practitioners such as traditional and faith healers, herbalists<br />

and birth attendants as well as “quack” doc<strong>to</strong>rs and local drug sellers. The<br />

second category <strong>in</strong>cludes volunteers and local providers tra<strong>in</strong>ed by MOH/<br />

NGO staff. Some local providers distribute <strong>in</strong>secticide-treated nets while<br />

some volunteers manage village drug kits.<br />

In <strong>Malawi</strong>, World Relief provided tra<strong>in</strong><strong>in</strong>g <strong>to</strong> the second category of<br />

community-based health care providers as well as caregivers <strong>in</strong> <strong>in</strong>dividual<br />

households.<br />

Traditional Healers and Other Private/Informal <strong>Community</strong>-<br />

Based Providers<br />

<strong>Malawi</strong> has many active traditional healers, most of whom have received no<br />

tra<strong>in</strong><strong>in</strong>g by the MOH or NGOs. Some traditional treatments are harmful,<br />

while others <strong>in</strong>crease risk by delay<strong>in</strong>g a patient seek<strong>in</strong>g treatment from<br />

the formal sec<strong>to</strong>r, sometimes for several days. World Relief’s strategy was<br />

<strong>to</strong> weaken healers’ position <strong>in</strong> the market by educat<strong>in</strong>g and empower<strong>in</strong>g<br />

community members with new health knowledge and practices, and<br />

strengthen<strong>in</strong>g the appeal of tra<strong>in</strong>ed practitioners.<br />

As community members learned about harmful practices and became<br />

empowered <strong>in</strong> appropriate home care, they began <strong>to</strong> choose a health facility<br />

for treatment <strong>in</strong>stead of a local healer. Simultaneously, World Relief tra<strong>in</strong>ed<br />

government facility staff <strong>in</strong> IMCI <strong>to</strong> improve quality of care and supply<br />

of essential drugs, mak<strong>in</strong>g health facilities more attractive. Traditional<br />

healers eventually fell out of favor <strong>in</strong> World Relief’s child survival program<br />

catchment area as people were educated about malaria, malnutrition,<br />

pneumonia, and obstetrical emergencies. Some healers became volunteers<br />

themselves, promot<strong>in</strong>g health messages and referr<strong>in</strong>g patients with illnesses<br />

requir<strong>in</strong>g immediate care and treatment.<br />

World Relief, follow<strong>in</strong>g MOH policy, <strong>in</strong>cluded outreach <strong>to</strong> traditional<br />

birth attendants (TBAs), who cont<strong>in</strong>ue <strong>to</strong> play a significant role <strong>in</strong> home<br />

deliveries. For example, hospital adm<strong>in</strong>istra<strong>to</strong>rs rewarded TBAs for br<strong>in</strong>g<strong>in</strong>g<br />

women with danger signs and difficult deliveries <strong>to</strong> health centers. Because<br />

the hospitals with<strong>in</strong> the project area compensated TBAs for their loss of a<br />

“thank you” chicken <strong>in</strong> payment, TBAs referred more women for delivery,<br />

and birth outcomes for women improved.<br />

MOH-Approved and NGO-Tra<strong>in</strong>ed <strong>Community</strong>-Based Providers<br />

World Relief <strong>Malawi</strong> and its local implement<strong>in</strong>g partner for the first<br />

child survival project recruited and tra<strong>in</strong>ed drug revolv<strong>in</strong>g fund (DRF)<br />

volunteers <strong>in</strong> conjunction with the MOH as a cost-effective way <strong>to</strong> improve<br />

15 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


community access <strong>to</strong> essential drugs and treatment. Under the first project,<br />

DRF volunteers were community-based volunteers who provided firstl<strong>in</strong>e<br />

treatment for common childhood illnesses, <strong>in</strong>clud<strong>in</strong>g uncomplicated<br />

malaria, ORS for diarrhea, and wound care, for a fee. Drug kits used by<br />

the volunteers were provided by UNICEF through the MOH system, and<br />

replenished from money generated from sales.<br />

Under this model, one DRF volunteer served one village, and many DRF<br />

volunteers came <strong>to</strong>gether <strong>to</strong> form DRF committees where community<br />

health issues were discussed. Volunteers were supervised directly by HSAs.<br />

In contrast <strong>to</strong> work<strong>in</strong>g with <strong>in</strong>dependent care providers already present<br />

<strong>in</strong> the community, World Relief and the MOH were able <strong>to</strong> ma<strong>in</strong>ta<strong>in</strong><br />

control over recruitment, tra<strong>in</strong><strong>in</strong>g, and supervision of DRF volunteers, and<br />

provision and res<strong>to</strong>ck<strong>in</strong>g of supplies. While World Relief (<strong>to</strong>gether with the<br />

Synod of Liv<strong>in</strong>gs<strong>to</strong>nia) and MOH staff tra<strong>in</strong>ed and supervised volunteers,<br />

the community provided social support and nom<strong>in</strong>al cost-shar<strong>in</strong>g via small<br />

user fees.<br />

S<strong>in</strong>ce the beg<strong>in</strong>n<strong>in</strong>g of World Relief’s current child survival project <strong>in</strong><br />

<strong>Malawi</strong>, the MOH has shifted away from us<strong>in</strong>g DRF volunteers, <strong>in</strong>stead<br />

choos<strong>in</strong>g <strong>to</strong> <strong>in</strong>crease the number of HSAs at community level.<br />

<strong>Health</strong> Surveillance Assistants<br />

The Chitipa district project <strong>in</strong>corporates HSAs, who are full-time, paid<br />

MOH staff members. Some HSAs, <strong>in</strong> a similar approach <strong>to</strong> World Relief’s<br />

socorrista <strong>in</strong>itiative <strong>in</strong> Mozambique (see box, right), provide primarylevel<br />

preventive and curative health services at health posts. They treat<br />

uncomplicated malaria, diarrhea, conjunctivitis, and provide growth<br />

moni<strong>to</strong>r<strong>in</strong>g services. HSAs also provide weekly immunization services at<br />

health posts and outreach services every month.<br />

Each HSA serves a population of 2000; a <strong>to</strong>tal of 92 HSAs serve Chitipa<br />

district. HSAs are O-level graduates who receive eight weeks of <strong>in</strong>itial<br />

tra<strong>in</strong><strong>in</strong>g before tak<strong>in</strong>g their posts. Some HSAs have specialized roles, such<br />

as for voluntary counsel<strong>in</strong>g and test<strong>in</strong>g for HIV, cold cha<strong>in</strong> supervision,<br />

sk<strong>in</strong> disease control, border health, and nutrition rehabilitation. In addition,<br />

HSAs work with communities <strong>to</strong> identify, prioritize and develop strategies<br />

<strong>to</strong> solve community health problems, and implement behavior change<br />

communication activities.<br />

HSAs also provide technical support <strong>to</strong> village health committees and DRF<br />

volunteers. HSAs use standard report<strong>in</strong>g forms for collect<strong>in</strong>g demographic<br />

data and vital data, which are reported <strong>to</strong> senior HSAs. The data are<br />

then collated and sent <strong>to</strong> the District Environmental <strong>Health</strong> Officer<br />

and eventually the district statistician, who enters them <strong>in</strong><strong>to</strong> the district<br />

health <strong>in</strong>formation database. World Relief staff tra<strong>in</strong>ed HSAs <strong>in</strong> the IMCI<br />

algorithm and <strong>to</strong> oversee Care <strong>Group</strong>s. HSAs currently are tra<strong>in</strong>ed at the<br />

Socorristas <strong>in</strong> Mozambique<br />

In Mozambique, World<br />

Relief, through its USAID<br />

child survival program <strong>in</strong><br />

Gaza Prov<strong>in</strong>ce, revived<br />

and revitalized the role of<br />

community-level first aid<br />

workers, referred <strong>to</strong> as<br />

socorristas. Dur<strong>in</strong>g the project,<br />

socorristas were appo<strong>in</strong>ted<br />

by village health committees<br />

and tra<strong>in</strong>ed <strong>to</strong> dispense<br />

chloroqu<strong>in</strong>e (at that time the<br />

first-l<strong>in</strong>e treatment for malaria),<br />

oral rehydration solution,<br />

Mebendazole, eye o<strong>in</strong>tment,<br />

iron tablets, and aspir<strong>in</strong>, <strong>in</strong><br />

addition <strong>to</strong> first aid care for<br />

wounds. World Relief and MOH<br />

staff tra<strong>in</strong>ed the workers <strong>to</strong><br />

identify and refer pneumonia,<br />

malnutrition, and diarrhea <strong>to</strong><br />

health centers as appropriate.<br />

The village health committees<br />

authorized a service fee, fully<br />

competitive with traditional<br />

practitioners, which <strong>in</strong>cluded<br />

MOH-approved consultation<br />

and MOH-provided medic<strong>in</strong>e.<br />

The nom<strong>in</strong>al fee helped <strong>to</strong><br />

assure quality of care and<br />

provided a small <strong>in</strong>come <strong>to</strong><br />

the socorrista. As a result<br />

of the extension of health<br />

care through socorristas, 100<br />

percent of villages <strong>in</strong> Chokwe<br />

district are now with<strong>in</strong> 5<br />

kilometers of a health post,<br />

and 90 percent of fevers were<br />

treated with<strong>in</strong> 24 hours upon<br />

last measurement.<br />

In <strong>Malawi</strong>, DRF volunteers and<br />

HSAs fill a role similar <strong>to</strong> that<br />

of socorristas, br<strong>in</strong>g<strong>in</strong>g basic<br />

curative services closer <strong>to</strong><br />

communities.<br />

16 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


same time as World Relief promoters, assist <strong>in</strong> the tra<strong>in</strong><strong>in</strong>g of Care <strong>Group</strong>s<br />

and participate <strong>in</strong> home visits with promoters. They will assume supervision<br />

of Care <strong>Group</strong>s by the end of World Relief’s 2005–2009 child survival<br />

program.<br />

In <strong>Malawi</strong>, health surveillance<br />

assistants provide weekly<br />

immunization services at health<br />

posts.<br />

A mid-term evaluation team <strong>in</strong>terviewed 36 HSAs <strong>in</strong> Chitipa district. All<br />

knew about Care <strong>Group</strong>s, and nearly 90 percent stated that it was worth<br />

their time <strong>to</strong> work with the Care <strong>Group</strong>s. Further, 75 percent stated that<br />

they had participated <strong>in</strong> tra<strong>in</strong><strong>in</strong>gs that promoters carry out with Care <strong>Group</strong><br />

volunteers. Sixty percent of HSAs stated that they conducted home visits<br />

with the promoters, and 85 percent stated that health promoters assisted<br />

them with community-based growth moni<strong>to</strong>r<strong>in</strong>g.<br />

4.<br />

Multi-sec<strong>to</strong>ral platform: L<strong>in</strong>k<strong>in</strong>g health efforts <strong>to</strong> those of other<br />

sec<strong>to</strong>rs <strong>in</strong> order <strong>to</strong> address determ<strong>in</strong>ants of ill health and susta<strong>in</strong><br />

improvements <strong>in</strong> health<br />

The multi-sec<strong>to</strong>ral platform <strong>in</strong>cludes the three l<strong>in</strong>ked elements of the<br />

C-IMCI framework but is also comprised of all the social, economic and<br />

environmental fac<strong>to</strong>rs that facilitate or h<strong>in</strong>der the full health of children.<br />

The adoption of key family practices does not assure the health of children.<br />

<strong>Child</strong>ren thrive when their families have sufficient <strong>in</strong>come, when they have<br />

access <strong>to</strong> education, when they have clean water and sanitation and when<br />

government and civil authorities protect and nurture their welfare. C-IMCI,<br />

then, is most effective when it is a part of a multi-sec<strong>to</strong>ral strategy. 8<br />

8 Ibid.<br />

17 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


Build<strong>in</strong>g on previous successes <strong>in</strong> Rwanda and Mozambique, World<br />

Relief <strong>Malawi</strong> br<strong>in</strong>gs groups of pas<strong>to</strong>rs <strong>to</strong>gether (usually about 50 at a<br />

time) for tra<strong>in</strong><strong>in</strong>g <strong>in</strong> C-IMCI <strong>in</strong>terventions and <strong>to</strong> solicit their support<br />

for C-IMCI-related activities <strong>in</strong> the community. Work<strong>in</strong>g with pas<strong>to</strong>rs<br />

is a natural fit for the faith-based World Relief, which regularly partners<br />

with churches. Involv<strong>in</strong>g pas<strong>to</strong>rs has proved helpful <strong>in</strong> two ways: First,<br />

people often call on pas<strong>to</strong>rs when they or their children are sick. Pas<strong>to</strong>rs<br />

who know C-IMCI messages can refer cases of malaria, malnutrition or<br />

diarrhea and give families good advice. Secondly, pas<strong>to</strong>rs’ support for<br />

controversial practices, such as family plann<strong>in</strong>g <strong>in</strong> Rwanda, is vital for<br />

community acceptance. More generally, public endorsement of Care<br />

<strong>Group</strong> volunteers and their messages <strong>in</strong> religious and other forums lends<br />

credibility <strong>to</strong> the Care <strong>Group</strong> volunteers <strong>in</strong> the eyes of the community.<br />

<strong>Community</strong> networks, relationships and mediat<strong>in</strong>g groups (Care <strong>Group</strong>s,<br />

village health committees) become valuable community-based resources<br />

for other related efforts. World Relief saw evidence of this <strong>in</strong> three areas<br />

<strong>in</strong> <strong>Malawi</strong>: disaster response, <strong>in</strong>come generation and related health<br />

<strong>in</strong>terventions.<br />

Disaster Response<br />

After a drought occurred at the beg<strong>in</strong>n<strong>in</strong>g of the 2002 grow<strong>in</strong>g season,<br />

the M<strong>in</strong>istry of Agriculture estimated that nearly 2700 farm families<br />

(18 percent <strong>in</strong> specific geographic areas of the project) were without<br />

food. <strong>Child</strong> survival project staff assisted with nutrition surveys and<br />

other activities used <strong>to</strong> identify and select 3000 of the most vulnerable<br />

<strong>in</strong>dividuals <strong>to</strong> benefit from ration distribution. Beneficiary selection was<br />

carried out <strong>in</strong> collaboration with the M<strong>in</strong>istries of <strong>Health</strong> and Population,<br />

local village chiefs and Synod of Liv<strong>in</strong>gs<strong>to</strong>nia health staff. <strong>Child</strong> survival<br />

project staff and volunteers also assisted with monthly distribution of<br />

maize, maize flour, likuni phala and coconut oil <strong>to</strong> identified beneficiaries<br />

over a 5–6 month period.<br />

In March 2003, <strong>in</strong> the midst of the food crisis, a landslide obliterated<br />

more than 50 homes and caused 56 villages <strong>to</strong> be evacuated <strong>in</strong><br />

Liv<strong>in</strong>gs<strong>to</strong>nia, also part of the project area. Care <strong>Group</strong> volunteers<br />

conducted assessments, reported <strong>to</strong> the MOH, helped select beneficiaries,<br />

and distributed materials <strong>in</strong>clud<strong>in</strong>g blankets, dishes and food supplies, as<br />

well as chlor<strong>in</strong>e <strong>to</strong> ensure safe water supplies.<br />

Income Generation<br />

Pas<strong>to</strong>ral Care <strong>Group</strong>s <strong>in</strong><br />

Rwanda<br />

Work<strong>in</strong>g <strong>in</strong> Rwanda’s former<br />

Kibogora health district,<br />

World Relief recruited pas<strong>to</strong>rs<br />

from 11 denom<strong>in</strong>ations <strong>to</strong><br />

participate <strong>in</strong> monthly pas<strong>to</strong>ral<br />

care groups for C-IMCI. World<br />

Relief staff tra<strong>in</strong>ed 667 church<br />

leaders <strong>in</strong> family plann<strong>in</strong>g<br />

methods; these leaders <strong>in</strong> turn<br />

helped communities accept<br />

contraceptives. Contraceptive<br />

use <strong>in</strong>creased from 3 percent<br />

<strong>in</strong> November 2001 <strong>to</strong> 18<br />

percent <strong>in</strong> September 2005.<br />

This <strong>in</strong>crease was particularly<br />

notable because birth spac<strong>in</strong>g<br />

was not one of the project’s<br />

orig<strong>in</strong>al <strong>in</strong>terventions. Rather,<br />

teach<strong>in</strong>g on the <strong>to</strong>pic was<br />

added after other C-IMCI<br />

<strong>in</strong>terventions had been covered<br />

and <strong>in</strong> response <strong>to</strong> evident<br />

need.<br />

At the end of World Relief’s<br />

program, Kibogora <strong>Health</strong><br />

District ranked first nationwide<br />

<strong>in</strong> family plann<strong>in</strong>g coverage,<br />

for which the MOH awarded<br />

the district a certificate of merit.<br />

Pas<strong>to</strong>ral teach<strong>in</strong>g <strong>in</strong> Rwanda<br />

also helped people understand<br />

how AIDS is spread, and broke<br />

down barriers <strong>to</strong> car<strong>in</strong>g for an<br />

HIV-positive person <strong>in</strong> his or<br />

her home.<br />

In <strong>Malawi</strong>, World Relief has<br />

applied a similar approach<br />

by tra<strong>in</strong><strong>in</strong>g church leaders<br />

<strong>in</strong> C-IMCI messages and<br />

encourag<strong>in</strong>g them <strong>to</strong> play an<br />

important role <strong>in</strong> endors<strong>in</strong>g<br />

Care <strong>Group</strong> teach<strong>in</strong>g and<br />

activities.<br />

Care <strong>Group</strong>s have become trusted aff<strong>in</strong>ity groups for <strong>in</strong>come generation<br />

activities and have l<strong>in</strong>ked <strong>in</strong>dividuals with<strong>in</strong> the project area with local<br />

18 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


community banks. In <strong>Malawi</strong>, some care groups have begun their own<br />

small development projects appropriate <strong>to</strong> the local sett<strong>in</strong>g such as rais<strong>in</strong>g<br />

chickens or goats.<br />

<strong>Health</strong> F<strong>in</strong>ance<br />

Volunteers <strong>in</strong> Mzimba and Rumphi districts worked with local hospitals <strong>to</strong><br />

provide care <strong>to</strong> patients who did not have money, but had tangible goods<br />

that could be sold as long as they arrived at the hospital with a volunteer or<br />

other community representative. Some families brought their chickens, nuts<br />

or produce <strong>to</strong> the hospital with them and sold them <strong>to</strong> hospital staff and<br />

used the money the pay their bill, while others were extended credit based<br />

on goods verified by the volunteer. Once they returned home, the goods<br />

would be sold and the hospital expenses paid.<br />

19 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


IV. Results<br />

In <strong>Malawi</strong>, World Relief’s 2000–2004 child survival project area reported<br />

the follow<strong>in</strong>g results at program end: Residents were far less likely <strong>to</strong> use<br />

traditional healers, people s<strong>to</strong>pped us<strong>in</strong>g bed nets for fish<strong>in</strong>g, mothers<br />

cont<strong>in</strong>ued breastfeed<strong>in</strong>g children even when pregnant, and children<br />

and pregnant women were more likely <strong>to</strong> eat eggs, high <strong>in</strong> prote<strong>in</strong> and<br />

essential micronutrients. The program’s <strong>in</strong>dependent evalua<strong>to</strong>r noted that<br />

“community norms are gradually but steadily be<strong>in</strong>g re-shaped and realigned<br />

with key messages, thereby sett<strong>in</strong>g standards for acceptable behavior.<br />

A significant number of traditional healers abandoned their practice and<br />

jo<strong>in</strong>ed the program as volunteers, isolat<strong>in</strong>g and underm<strong>in</strong><strong>in</strong>g the credibility<br />

of those who resisted.” 9<br />

Below are some highlights from the knowledge, practices and coverage<br />

(KPC) survey conducted us<strong>in</strong>g a 30-cluster methodology at the beg<strong>in</strong>n<strong>in</strong>g<br />

and end of World Relief’s child survival project:<br />

KPC Survey Highlights, World Relief <strong>Malawi</strong> <strong>Child</strong> Survival Projects<br />

2000–2004 2005–2009<br />

Basel<strong>in</strong>e F<strong>in</strong>al Basel<strong>in</strong>e Mid-Term<br />

Exclusive breastfeed<strong>in</strong>g 36% 95% 40% 84%<br />

Growth moni<strong>to</strong>r<strong>in</strong>g of children under 3 years of<br />

age (Project Area 2 <strong>in</strong>cludes children under 5)<br />

65% 97% 81% 94%<br />

Pregnant women gett<strong>in</strong>g daily iron/folate 3% 76% 85% 87%<br />

<strong>Child</strong>ren under 5 sleep<strong>in</strong>g under a treated bed<br />

net<br />

Pregnant women sleep<strong>in</strong>g under a treated bed<br />

net (Project area 2 <strong>in</strong>cludes all mothers)<br />

Pregnant women gett<strong>in</strong>g presumptive treatment<br />

for malaria with sulfadox<strong>in</strong>e-pyrimetham<strong>in</strong>e<br />

Suspected malaria cases <strong>in</strong> children under age 2<br />

were treated with<strong>in</strong> 24 hours<br />

<strong>Child</strong>ren


V. Lessons Learned<br />

1.<br />

A community-based volunteer health system <strong>in</strong> rural<br />

populations saves lives.<br />

Apply<strong>in</strong>g the lives saved calcula<strong>to</strong>r <strong>to</strong> data from the 2000–2004 child survival<br />

project, an estimated 1,114 lives were saved over the life of the project, 474<br />

from malaria. Based on the project’s <strong>to</strong>tal budget, the estimated cost per life<br />

saved was $1200.<br />

2.<br />

Good community-based programm<strong>in</strong>g builds on the exist<strong>in</strong>g<br />

systems <strong>in</strong> a country.<br />

Communities exist <strong>in</strong> the context of their national health system and<br />

civil structures. Good community-based programm<strong>in</strong>g should reflect<br />

that, connect<strong>in</strong>g what is happen<strong>in</strong>g at the household and community<br />

level <strong>to</strong> the broader system for susta<strong>in</strong>ed improvements <strong>in</strong> health service<br />

utilization, prevention and appropriate home management of illness.<br />

<strong>Health</strong> <strong>in</strong>formation should flow <strong>in</strong> both directions, from the community<br />

<strong>to</strong> the health facilities and vice versa. While bolster<strong>in</strong>g community<br />

programm<strong>in</strong>g with exist<strong>in</strong>g health and civil structures has potential <strong>to</strong><br />

improve susta<strong>in</strong>ability, <strong>in</strong> part from the mutual accountability created, it<br />

also establishes a template for scal<strong>in</strong>g up that is likely <strong>to</strong> have relevance<br />

elsewhere <strong>in</strong> the country.<br />

Thanks <strong>to</strong> Care <strong>Group</strong> volunteers<br />

promot<strong>in</strong>g the use of <strong>in</strong>secticidetreated<br />

bed nets, more pregnant<br />

women and children under 5 are now<br />

sleep<strong>in</strong>g under nets.<br />

21 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


In <strong>Malawi</strong>, World Relief’s challenge was how <strong>to</strong> superimpose the C-IMCI<br />

framework-based child survival program <strong>in</strong><strong>to</strong> the exist<strong>in</strong>g hospital-based<br />

primary health care system. The task was further complicated by the fact<br />

that the child survival program was geographically large, cover<strong>in</strong>g the<br />

catchment areas of three hospitals <strong>in</strong> two districts of northern <strong>Malawi</strong>.<br />

Each hospital supported different k<strong>in</strong>ds of community-based programs and<br />

volunteers, depend<strong>in</strong>g on funds <strong>to</strong> support TBAs, drug revolv<strong>in</strong>g funds, and<br />

<strong>in</strong>secticide-treated net distribu<strong>to</strong>rs.<br />

Hospital managers hoped one comprehensive child survival program would<br />

unify the various vertical programs and standardize services over the entire<br />

area. This goal was not entirely reached because health promoters and<br />

Care <strong>Group</strong>s were perceived as threats by DRF volunteers sell<strong>in</strong>g essential<br />

medic<strong>in</strong>es and <strong>in</strong>secticide-treated net vendors. 10 Managers need <strong>to</strong> expla<strong>in</strong> <strong>to</strong><br />

communities how Care <strong>Group</strong> volunteers work alongside other communitybased<br />

health workers, and should plan <strong>to</strong> give significant roles <strong>to</strong> those who<br />

might feel threatened by this new model.<br />

3.<br />

C-IMCI programm<strong>in</strong>g must be modified <strong>to</strong> different situations;<br />

there is no one-size fits all solution.<br />

C-IMCI programm<strong>in</strong>g must be modified <strong>in</strong> as many different ways as there<br />

are contexts for its implementation. Nonetheless, processes that promote<br />

mean<strong>in</strong>gful community engagement and behavior change communication<br />

strategies that achieve saturation coverage of households are both hallmarks<br />

of the C-IMCI projects described here, with applicability <strong>to</strong> other contexts.<br />

For IMCI <strong>to</strong> be effective, a program must address the issues of staff,<br />

systems, and community <strong>in</strong> a comprehensive manner. As this case study<br />

demonstrates, all three elements of the C-IMCI framework, and the multisec<strong>to</strong>ral<br />

platform, can contribute <strong>to</strong> positive health outcomes.<br />

It is important <strong>to</strong> remember that IMCI and C-IMCI are not mutually<br />

exclusive; both MOH facility-based work and community volunteer work<br />

are necessary for last<strong>in</strong>g change. What complicates matters is that fund<strong>in</strong>g<br />

may be mutually exclusive. For every dollar chosen <strong>to</strong> spend on C-IMCI,<br />

less money is available for health facilities. And the reverse is also true;<br />

money spent on facility-based staff and services is not available <strong>to</strong> tra<strong>in</strong><br />

community volunteers. Even an ultimately successful program has <strong>to</strong> work<br />

hard <strong>to</strong> build relationships with the MOH.<br />

4.<br />

The C-IMCI framework provides a <strong>to</strong>ol for managers <strong>to</strong> identify<br />

missed opportunities for improv<strong>in</strong>g child health.<br />

The C-IMCI framework is a useful <strong>to</strong>ol for program plann<strong>in</strong>g <strong>to</strong> help<br />

managers th<strong>in</strong>k comprehensively and systematically about the broad range<br />

10 Ibid.<br />

22 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


of opportunities <strong>to</strong> improve child health. The <strong>to</strong>ol can help users <strong>to</strong> identify<br />

areas of strength and those elements that would benefit from improvement,<br />

either through expanded programm<strong>in</strong>g on the part of the NGO or through<br />

l<strong>in</strong>kages <strong>to</strong> other partners.<br />

In <strong>Malawi</strong>, World Relief staff helped the MOH moni<strong>to</strong>r quality of IMCI<br />

services by meet<strong>in</strong>g quarterly with the district plann<strong>in</strong>g secretariat for<br />

strategic plann<strong>in</strong>g. They reviewed data on quality of care, service utilization,<br />

drug supply and management, and developed <strong>in</strong>itiatives for improv<strong>in</strong>g<br />

quality of IMCI services. The World Relief program direc<strong>to</strong>r is a member<br />

of the national IMCI Work<strong>in</strong>g <strong>Group</strong>, which provides useful feedback <strong>to</strong><br />

<strong>in</strong>fluence national and district IMCI policy. World Relief is also tra<strong>in</strong><strong>in</strong>g<br />

health center and health post staff <strong>in</strong> standard case management pro<strong>to</strong>cols,<br />

essential drug supply moni<strong>to</strong>r<strong>in</strong>g, establish<strong>in</strong>g effective surveillance systems,<br />

and promot<strong>in</strong>g improved access <strong>to</strong> health services.<br />

5.<br />

NGOs are key partners <strong>in</strong> roll<strong>in</strong>g out C-IMCI.<br />

Establish<strong>in</strong>g a new C-IMCI program like those described <strong>in</strong> this paper<br />

requires human resources and experience that most M<strong>in</strong>istries of <strong>Health</strong><br />

lack, as evidenced by the challenges many face <strong>to</strong> tra<strong>in</strong> and equip cadres of<br />

health workers at the facility level alone. NGOs experienced <strong>in</strong> work<strong>in</strong>g<br />

at the grass roots level <strong>to</strong> facilitate improvements <strong>in</strong> health are valuable<br />

partners for the roll-out of C-IMCI, <strong>to</strong> establish community systems that<br />

<strong>in</strong> time can be ma<strong>in</strong>ta<strong>in</strong>ed by the MOH with reduced NGO <strong>in</strong>volvement.<br />

Specific NGO strengths <strong>in</strong>clude an ability <strong>to</strong> test <strong>in</strong>novative delivery systems<br />

at the local level, extend health services <strong>to</strong> communities and households, and<br />

develop systems for scal<strong>in</strong>g up that are l<strong>in</strong>ked <strong>to</strong> national and private sec<strong>to</strong>r<br />

systems.<br />

NGOs are vitally <strong>in</strong>volved <strong>in</strong> support<strong>in</strong>g government efforts <strong>to</strong> roll out<br />

IMCI, and their expertise <strong>in</strong> the community component of IMCI deserves<br />

more attention and deliberate action. C-IMCI is not more difficult <strong>to</strong><br />

implement than IMCI; it simply requires a different set of skills. Most<br />

MOH staff can po<strong>in</strong>t <strong>to</strong> examples of community work happen<strong>in</strong>g <strong>in</strong> local<br />

villages right now; they can learn from these experiences and look for ways<br />

<strong>to</strong> have them benefit more people.<br />

NGOs collaborat<strong>in</strong>g with the MOH can provide valuable guidance and<br />

support for M<strong>in</strong>istries <strong>to</strong> reach their Millennium Development Goals.<br />

M<strong>in</strong>istries can be overwhelmed with coord<strong>in</strong>at<strong>in</strong>g donor and NGO<br />

programs, and lack sufficient staff <strong>to</strong> evaluate every program <strong>in</strong> their<br />

country. It is easy <strong>to</strong> assume that an NGO program has special funds and<br />

<strong>in</strong>puts that would not be realistic on a larger scale. This is partly true,<br />

because special tra<strong>in</strong><strong>in</strong>g is often needed for NGO child survival programs,<br />

and the C-IMCI model that NGOs use might be new <strong>to</strong> a country. NGOs<br />

recruit and tra<strong>in</strong> program staff from the district whenever possible, then<br />

leave tra<strong>in</strong>ed community members and caregivers <strong>in</strong> place at the end of the<br />

23 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


program, which helps with future work. M<strong>in</strong>istries of <strong>Health</strong> should seek out<br />

C-IMCI programs with excellent results and look for ways <strong>to</strong> scale them up.<br />

6.<br />

Good community-based programm<strong>in</strong>g takes time.<br />

Good community-based programm<strong>in</strong>g takes time <strong>to</strong> engage and understand<br />

the <strong>in</strong>terests of varied stakeholders and then <strong>to</strong> equip them <strong>to</strong> address areas<br />

of shared priority. Even where fund<strong>in</strong>g constra<strong>in</strong>ts limit the scope of possible<br />

activity, it is still important <strong>to</strong> design programs that tap <strong>in</strong><strong>to</strong> shared values and<br />

produce results that the community can see and appreciate. The Care <strong>Group</strong>s<br />

described <strong>in</strong> this paper are an example of a strategy that requires a lot of<br />

groundwork <strong>in</strong> the community—though once well-established, the potential<br />

areas of <strong>in</strong>tervention span beyond even maternal and child health.<br />

All child survival programs face the reality that volunteers expect per diems<br />

and other rewards. But <strong>to</strong> give monetary rewards subtracts from program<br />

funds available for essential programm<strong>in</strong>g, and robs volunteers of the <strong>in</strong>ner<br />

motivation vital for susta<strong>in</strong>able change. So, programs that use volunteers<br />

must set workload expectations that do not <strong>in</strong>terfere with mak<strong>in</strong>g a liv<strong>in</strong>g,<br />

while f<strong>in</strong>d<strong>in</strong>g ways <strong>to</strong> cultivate susta<strong>in</strong>able <strong>in</strong>tr<strong>in</strong>sic rewards that foster<br />

community identity and recognition, rewards that do not end abruptly with<br />

the conclusion of external fund<strong>in</strong>g cycles.<br />

To be effective, community-based<br />

programs must <strong>in</strong>corporate the needs<br />

and <strong>in</strong>terests of local families. Carry<strong>in</strong>g<br />

out sufficient groundwork takes time.<br />

24 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


VI. Discussion: Scale-Up and Costs<br />

Scale-Up<br />

In <strong>Malawi</strong>, the USAID-funded Improv<strong>in</strong>g Livelihood Through Increased<br />

Food Security (I-LIFE) project adopted the Care <strong>Group</strong> model <strong>in</strong> mid-<br />

2007. The five-year (2004–2009) <strong>in</strong>tegrated food security program,<br />

implemented through a consortium of seven NGOs <strong>in</strong> seven districts, is<br />

us<strong>in</strong>g Care <strong>Group</strong>s <strong>to</strong> implement nutrition and health community-based<br />

health and nutrition <strong>in</strong>terventions. As of mid-2008, about 7,000 Care <strong>Group</strong><br />

volunteers had been tra<strong>in</strong>ed <strong>to</strong> reach more than 60,000 households.<br />

Hav<strong>in</strong>g seen the benefit of Care <strong>Group</strong>s <strong>in</strong> scal<strong>in</strong>g up <strong>in</strong>terventions such<br />

as Positive Deviance/Hearth, <strong>Malawi</strong>’s Secretary for Nutrition and HIV/<br />

AIDS office selected I-LIFE <strong>to</strong> document lessons learned on the adoption of<br />

Positive Deviance/Hearth for nationwide use <strong>in</strong> <strong>Malawi</strong>.<br />

Costs<br />

C-IMCI programs’ comprehensiveness and susta<strong>in</strong>ability make them<br />

an excellent value. For example, <strong>in</strong> its 1999–2003 Vurhonga II Project<br />

<strong>in</strong> Mozambique, World Relief reported that the average cost per direct<br />

beneficiary was US$6.65 per year, <strong>in</strong>clud<strong>in</strong>g USAID fund<strong>in</strong>g and match<br />

fund<strong>in</strong>g from World Relief (<strong>in</strong>clud<strong>in</strong>g <strong>in</strong>direct cost recovery). In World<br />

Relief’s <strong>Malawi</strong> project, which ran from 2000 <strong>to</strong> 2004, the annual cost per<br />

beneficiary was US$4.84. In its 2001–2006 Rwanda project, the annual<br />

cost per beneficiary was US$6.37. 11 These calculations <strong>in</strong>cluded startup<br />

costs, such as program design, tra<strong>in</strong><strong>in</strong>g, outside evaluations, technical<br />

backs<strong>to</strong>pp<strong>in</strong>g, headquarters staff visits and <strong>in</strong>direct cost recovery. Once a<br />

program is operational, it becomes more efficient, and less costly.<br />

Among 32 USAID-funded child survival programs end<strong>in</strong>g <strong>in</strong> the period<br />

from 2005 <strong>to</strong> 2007, the median cost per beneficiary per year was US$5.55,<br />

for a median beneficiary population of 72,700. 12 The median length of these<br />

programs was four years.<br />

In World Relief’s experience, program costs per household are kept low due<br />

<strong>to</strong> the multiply<strong>in</strong>g effect of thousands of volunteers, who are able <strong>to</strong> br<strong>in</strong>g<br />

new health <strong>in</strong>formation and practices <strong>to</strong> the household level, empower<strong>in</strong>g<br />

community members <strong>to</strong> take a more active role <strong>in</strong> their own health. Even <strong>in</strong><br />

the most favorable circumstances, the full cost of <strong>in</strong>itially field<strong>in</strong>g the Care<br />

11 Laughl<strong>in</strong>, M., The Care <strong>Group</strong> Difference: A Guide <strong>to</strong> Mobiliz<strong>in</strong>g <strong>Community</strong>-Based Volunteer <strong>Health</strong> Educa<strong>to</strong>rs,<br />

World Relief, 2004, p. 30.<br />

12 Ricca J., USAID-supported NGO <strong>Child</strong> Survival projects demonstrate that community-based approaches have<br />

high impact and cost effectiveness. Paper presented <strong>to</strong> the American Public <strong>Health</strong> Association Conference,<br />

Wash<strong>in</strong>g<strong>to</strong>n, DC. November 5, 2007.<br />

25 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


<strong>Group</strong> model is more than most MOHs can afford <strong>to</strong> pay on <strong>to</strong>p of their<br />

responsibilities for curative care and the provision of essential preventative<br />

services.<br />

Establish<strong>in</strong>g a C-IMCI program is affordable, however, when seen as a<br />

one-time establishment cost rather than an annual operat<strong>in</strong>g expense.<br />

Although it takes about six months <strong>to</strong> organize Care <strong>Group</strong>s and another<br />

several years <strong>to</strong> conduct all the tra<strong>in</strong><strong>in</strong>g and supervision, add<strong>in</strong>g more <strong>to</strong>pics<br />

simply <strong>in</strong>creases the cost-effectiveness and value of volunteers. As volunteers<br />

develop their skills, they accomplish <strong>in</strong>creas<strong>in</strong>gly complicated tasks, such<br />

as community-based rehabilitation of malnourished children, home-based<br />

management of fever, growth moni<strong>to</strong>r<strong>in</strong>g, and <strong>in</strong>secticide-treated bed net<br />

promotion and distribution.<br />

The cost of ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g the C-IMCI benefits of community-based models<br />

also becomes <strong>in</strong>creas<strong>in</strong>gly affordable as village health committees or<br />

other mediat<strong>in</strong>g groups are enabled <strong>to</strong> give cont<strong>in</strong>ued encouragement <strong>to</strong><br />

volunteers. After outside fund<strong>in</strong>g ends, for example, Care <strong>Group</strong>s can be<br />

supported by communities <strong>in</strong> various ways. In Rwanda, Care <strong>Group</strong>s were<br />

susta<strong>in</strong>ed by the MOH, who hired some of the World Relief staff <strong>in</strong><strong>to</strong> the<br />

MOH and through volunteer associations. In <strong>Malawi</strong>, Care <strong>Group</strong>s have<br />

cont<strong>in</strong>ued with support from village headmen, village health committees,<br />

and HSAs <strong>in</strong> certa<strong>in</strong> geographic areas. Even when Care <strong>Group</strong>s ceased<br />

meet<strong>in</strong>g formally, the volunteers rema<strong>in</strong>ed a resource <strong>to</strong> families <strong>in</strong> their<br />

communities.<br />

Based on documented outcomes of C-IMCI projects worldwide, MOH<br />

officials should be able <strong>to</strong> make a strong case for fund<strong>in</strong>g the <strong>in</strong>itiation<br />

of effective C-IMCI projects <strong>to</strong> bilateral and multilateral donors, private<br />

donors and NGOs. MOH direc<strong>to</strong>rs should then carefully exam<strong>in</strong>e which<br />

districts would make good candidates for pilot C-IMCI programs, select<br />

their NGO partners carefully, and choose local MOH officers who are<br />

<strong>in</strong>terested <strong>in</strong> C-IMCI programs.<br />

26 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>


Additional sources<br />

“UNICEF C-IMCI Brief<strong>in</strong>g package for facilita<strong>to</strong>rs” provides guidance for both country-level and district level<br />

plann<strong>in</strong>g.<br />

“The Care <strong>Group</strong> Difference: A Guide <strong>to</strong> Mobiliz<strong>in</strong>g <strong>Community</strong>-Based Volunteer <strong>Health</strong> Educa<strong>to</strong>rs.” World<br />

Relief/<strong>CORE</strong> <strong>Group</strong>. Available at: http://www.coregroup.org/diffusion/Care_Manual.pdf.<br />

“<strong>Community</strong>-Based Solutions for Effective Malaria Control: Lessons from Mozambique,” World Relief/<strong>CORE</strong><br />

<strong>Group</strong>, March 2005. Available at:<br />

http://www.coregroup.org/work<strong>in</strong>g_groups/World_Relief_Mozambique_malaria_case_study.pdf.<br />

27 <strong>Community</strong> <strong>Approaches</strong> <strong>to</strong> <strong>Child</strong> <strong>Health</strong> <strong>in</strong> <strong>Malawi</strong>

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