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Untitled - Waterfront BIA

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ADOPT A BIN<br />

Partnering with local businesses to clean up Toronto<br />

If your business or head office is situated close to a Eucan litter bin, and if maintaining a clean and<br />

attractive street front is important to your corporate image, the Adopt-a-Bin program will appeal to you.<br />

Here are some things to keep in mind<br />

• The Adopt-a-Bin program is for existing litter bins only. If there is a litter bin installed in front of your<br />

business, then this program is for you. All bins are serviced on a regular basis, but sometimes the<br />

bins get full before their regularly scheduled collection. The purpose of this program is to let the City<br />

know when a bin is actually overflowing.<br />

• If your bin is damaged, vandalized or opened accidentally, please call and report this.<br />

• If there is illegal dumping (garbage bags or other items) around your bin, you should call and report it.<br />

A by-law officer may have to visit the site.<br />

• Your litter bin is for public litter only. It is not for household garbage, commercial waste or recyclables.<br />

If you see someone abusing your litter bin, call and report it. City crews monitor the bin for signs of<br />

abuse, and, if warranted, may call in a by-law officer to investigate.<br />

How the program works<br />

• If you’re a business owner or manager interested in adopting a bin, please call 39-CLEAN<br />

(416-392-5326) and ask to sign up for the Adopt-a-Bin program. A customer service agent will take<br />

down your information.<br />

• City of Toronto staff will follow up to enroll you in the program.<br />

• If your adopted bin needs attention, please call 39-CLEAN and tell a customer service representative<br />

that you are an Adopt-a-Bin participant, and that you’d like to request a pick-up. The City’s goal is to<br />

empty the bin within two hours of receiving the call. If your call is about vandalism, damage to the<br />

bin, or an illegal dumping situation, then it will take longer to fill these requests.<br />

• In the instance of illegal dumping, a by-law officer must first be notified, schedule a visit to the area<br />

and investigate to determine, if possible, the origins of the garbage. Charges may then be laid. It’s at<br />

this point, that the garbage is removed.<br />

• If the call is about a damaged bin or vandalism (i.e. graffiti), time is required to notify the company<br />

who owns the bins (Eucan), who will make arrangements to correct the situation.<br />

Additional information can be found at: www.toronto.ca/litter/adopt.htm<br />

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