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All About Mentoring Spring 2011 - SUNY Empire State College

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2<br />

e d i t o r i a l<br />

The Expertise<br />

of Humility<br />

“Nobody sticks a finger in an electric fan<br />

to see what will happen. Conversely,<br />

we have all we can think about.”<br />

John Ashbery, “Zymurgy,”<br />

in Planisphere, 2009<br />

We depend on our expertise.<br />

Indeed, we calibrate the degree<br />

to which, in any given situation,<br />

our expertise is acknowledged, exercised,<br />

deepened. And we worry, with good reason,<br />

about the myriad ways in which what we<br />

think we do best is ignored, denigrated or<br />

just plain thinned out. Why learn all that<br />

we have learned if we’re not even given the<br />

space, the time, the encouragement to strut<br />

our stuff<br />

Yet, from the very start, <strong>Empire</strong> <strong>State</strong><br />

<strong>College</strong> has been confused about what<br />

legitimate strutting should be all about.<br />

What kind of strutting, if any, is appropriate<br />

for mentors to do We didn’t come to<br />

this place, did we, to become the kinds<br />

of experts we would be if we were on the<br />

faculty at a Research I institution, or even<br />

at a more conventional four-year liberal<br />

arts school But, at the same time, did we<br />

expect to be mired in what some feel to<br />

be the daily drudgeries of a new fangled<br />

version of Melville’s famous scrivener Yes,<br />

of course, we appreciated Boyer’s revision<br />

and expansion of what is “scholarly,” but,<br />

bottom line, even as so-called “mentors,”<br />

we just didn’t want to give it all up. We’re<br />

scholars – of some sort – damn it!<br />

We have learned that the qualities and<br />

expressions of meaningful mentorial<br />

expertise at our college (and at other<br />

colleges with core values similar to ours) are<br />

incredibly hard to articulate and, for sure,<br />

to regularly practice. And our difficulties<br />

are only made rougher by the slippery<br />

terrain of taken-for-granted assumptions<br />

about the glow of the professor-as-expert.<br />

It’s just not so easy to surrender, especially<br />

when confronted by the not so distant fear<br />

that such a scholarly construction is all<br />

that stands in the way of the loss of any<br />

kind of academic identity. When we’re<br />

frightened, we desperately grab onto a more<br />

conventional ideal.<br />

The question, however, shouldn’t go away:<br />

How, every day, sitting face to face with<br />

a student or being online, or working with<br />

a group, or taking a call – how, in any<br />

of these forms, can we – should we, as<br />

mentors – display what we know As an<br />

experimenting college, shouldn’t there be<br />

an experimenting expertise<br />

I’d say this: The professorial strut is<br />

tantalizing. Faculty pass along what they<br />

claim to know, develop curricula and<br />

whole programs based on their authority,<br />

produce research that assures their pedigree,<br />

and are rewarded for their single-minded<br />

commitment to their scholarly vocation.<br />

Professors are deemed authentic; they take<br />

pride in and expect recognition for their<br />

labors and fight for their time.<br />

And I’d also say this: The mentorial strut<br />

is harder to recognize let alone act on,<br />

exactly because the lure of the professorial<br />

is so strong. Can it ever be that responding<br />

to a student’s difficulty in organizing her<br />

thoughts, or confusion about what new<br />

studies he should take up, or worries about<br />

how her kids are responding to her many<br />

hours in front of the computer – that we<br />

truly believe that attention to these matters<br />

has real academic significance How about<br />

searching for an article with a student on a<br />

topic with which we’re not familiar because<br />

that student mentioned in passing that he<br />

had a question about it, or trying to just<br />

hang in there to find the learning we sense<br />

is lurking somewhere in a student’s work<br />

experience, or going back and forth, and<br />

then again, with a group of colleagues in an<br />

effort to revamp some procedural matter,<br />

or staring at a screen struggling to find just<br />

the right phrase to capture our judgment<br />

about the outcome of a student’s work<br />

Do we genuinely take these activities to<br />

be part of our scholarly lives Do we ever<br />

imagine in our heart-of-hearts that they are<br />

appropriately academic and carrying them<br />

out is an expression of our expertise<br />

Our challenge is not to draw ever-finer<br />

distinctions between teaching, service and<br />

scholarship because even within such an<br />

ingrained tripartite model, we know that<br />

there is already a tacit hierarchy. Our<br />

dilemma also cannot be reduced to one of<br />

workload, although without doubt, we have<br />

been bitten by this menace and its legacy<br />

of unfairness for years. I’d argue that the<br />

expertise of mentoring (in as much as we<br />

honor it at all) plays second fiddle because<br />

it is our own version of “care work,” a<br />

fantastic blend of the cognitive and the<br />

affective, a kind of experiential-emotionalintellectual<br />

labor that has been historically<br />

demeaned (so often as “women’s work”),<br />

but is personally enriching, socially valuable<br />

and intellectually complex.<br />

Yes, of course, deskilling continues to occur<br />

in many areas of labor (teaching at all<br />

levels included), but we shouldn’t confuse<br />

deskilling with the true skills necessary to<br />

carry out a complex and difficult faculty<br />

role and the deep learning demanded to<br />

do it well. We shouldn’t use our fantasy<br />

of the professorial strut as the criterion to<br />

judge an on-goingly experimental mentoring<br />

expertise that rests much more on our<br />

nuanced responses to not knowing, to our<br />

commitment to listening, and, overall, to a<br />

tradition of strong academic caring, than to<br />

the arrogance of claiming “I know it and<br />

you surely don’t.” Our distinctive mentoring<br />

strut is one that, in a most intricate turn,<br />

embeds our expertise in humility – a<br />

humility that we have to nurture together.<br />

Alan Mandell<br />

suny empire state college • all about mentoring • issue 39 • spring <strong>2011</strong>

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