Untitled - DHCS Digital Library
Untitled - DHCS Digital Library
Untitled - DHCS Digital Library
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PART 3<br />
STAFFING<br />
20 Staff:Child Ratios Page 12<br />
21 Staff Qualifications/Training Page 13<br />
22 Minimum Staff Numbers Page 14<br />
23 Fit and Proper Persons Page 16<br />
24 Excursions Page 16<br />
PART 4<br />
OPERATING PROCEDURES<br />
25 Policy Page 17<br />
26 Written Programs Page 18<br />
27 Hours of Operation and Procedures<br />
for Collecting Children Page 18<br />
28 Access Page 18<br />
29 Participation and Access Page 18<br />
30 Insurance Page 19<br />
31 Maintenance of Records Page 19<br />
PART 5<br />
CHARTER OF RIGHTS AND<br />
COMPLAINT MANAGEMENT<br />
A Charter of Rights and Responsibilities Page 21<br />
Protocols for Managing Complaints Page 25<br />
List of Agencies where complaints may be lodged Page 27
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