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Land Rover TestBook User Manual - Eng - Internet-Tools.co.uk

Land Rover TestBook User Manual - Eng - Internet-Tools.co.uk

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HELP DESK<br />

HELP DESK<br />

In the event that you experience a problem with the<br />

performance of your <strong>TestBook</strong> you should report this<br />

to the <strong>TestBook</strong> Help Desk. The Help Desk will carry<br />

out a call qualification check, as per the <strong>TestBook</strong><br />

pro-forma, before re<strong>co</strong>mmending any exchange.<br />

Replacement items that are <strong>co</strong>vered by this support<br />

agreement are:<br />

<strong>TestBook</strong><br />

Printer<br />

Cables<br />

Trolley - power supplies only<br />

Compact Discs (Diagnostic and RDS)<br />

No items will be accepted for exchange without the<br />

prior authorisation of the appropriate <strong>TestBook</strong> Help<br />

Desk. The relevant <strong>TestBook</strong> Help Desk is as listed<br />

below:<br />

Area/Dealership First line Back-up<br />

U.K. <strong>Land</strong> <strong>Rover</strong><br />

Gaydon<br />

European N.S.C./ Distributor Gaydon<br />

North America <strong>Land</strong> <strong>Rover</strong> North America (LRNA) Gaydon<br />

Latin & South America,<br />

Caribbean.<br />

N.S.C./ Distributor<br />

Gaydon<br />

Japan <strong>Land</strong> <strong>Rover</strong> Japan Gaydon<br />

Australia <strong>Land</strong> <strong>Rover</strong> Australia Gaydon<br />

Rest of World N.S.C./ Distributor Gaydon<br />

3

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