INSTRUCTION HANDBOOK - Utax

Troubleshooting
Memory Device Error Messages
RAM Disk Error
If RAM disk error Press GO is displayed, verify the error code (numeric) and refer to the following
table.
Code Detail Contents
01 Format error. Cycle the system power.
02 Ram disk mode is set to [Off]. Set RAM Disk mode to [On].
03 A write error has occurred. Write protect is enabled. Disable write protect.
04 Insufficient RAM disk space to complete this operation. Move or delete data stored in the
RAM disk to increase available space.
05 File not found. Check whether the specified file name exists in the RAM disk.
06 Insufficient system memory. Install more memory.
98 Unable to read data during sort operation. The saved job data is corrupt.
Memory Card Errors
If Memory Card error Press GO is displayed, verify the error code (numeric) and refer to the
following table.
Code Detail Contents
01 Format error. Format the memory card again.
02 Memory card insertion error. Re-insert the memory card.
03 A write error has occurred. Write protect is enabled. Disable write protect.
04 Insufficient memory card space to complete this operation. Move or delete data stored
on the memory card to increase available space.
05 File not found. Check whether the specified file name exists in the memory card.
Hard Disk Errors
If HARD DISK error Press GO is displayed, verify the error code (numeric) and refer to the following
table.
Code Detail Contents
01 Format error. Format the hard disk again.
02 Hard disk connection error. Verify the hard disk connections.
03 A write error has occurred. Write protect is enabled. Disable write protect.
04 Insufficient space on hard disk to complete this operation. Move or delete data stored on
the hard disk to increase available space.
05 File not found. Check whether the specified file name exists in the hard disk.
06 Insufficient system memory. Install more memory.
20 Hard disk is installed to the wrong slot. Install in a hard disk compatible slot.
85 Invalid virtual mailbox tray name. Specify a valid name.
86 Invalid virtual mailbox password. Enter the correct password.
88 Invalid data in the virtual mailbox. The saved job data is corrupt.
97 Maximum number of register jobs exceeded. Additional jobs cannot be saved. Increase
the maximum number of registered jobs or maximum allowed space usage.
98 Invalid data in the job. The saved job data is corrupt.
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